Luther Park Place Motor Cars - Service Center
Rochester, MN
1,686 Reviews of Luther Park Place Motor Cars - Service Center
Great service They always exceed my expectations. I've never had a bad experience and they're clearly the experts when it comes to Audi service. Thx. They always exceed my expectations. I've never had a bad experience and they're clearly the experts when it comes to Audi service. Thx. More
Service checkup for Q7 @ 18,500 miles I purchased an Audi Q7 in July & this past week the service message popped up on the screen. I called park place motors to schedule an appointment & I purchased an Audi Q7 in July & this past week the service message popped up on the screen. I called park place motors to schedule an appointment & my contact josh kern was out on vacation I was connected with an associate who got me an appointment the following week & I was set. I received a text message & courtesy phone call the day before the appointment. I arrived 10 minutes late from my appointment & josh was there to take my information & go over the service work to be done on the vehicle. He presented me the estimate for the work & I went to the waiting area to wait for my vehicle. After 2 hours my car was done & ready to head back home. Great people & service @ park place motors. More
Service experience Staff were very friendly and they helped with a loaner which i didn't reserve earlier. Performed the service before three time i need the car back. Ov Staff were very friendly and they helped with a loaner which i didn't reserve earlier. Performed the service before three time i need the car back. Overall a very good experience. More
Service We have been going to Park Place for service for many years and are overall very satisfied with the people and the service.we have received there. We have been going to Park Place for service for many years and are overall very satisfied with the people and the service.we have received there. More
Oil change Great service as always. Jeff always knows what is needed with my vehicle. Always out in a timely manner. I will continue using jeff as my service Great service as always. Jeff always knows what is needed with my vehicle. Always out in a timely manner. I will continue using jeff as my service advisor More
Consistently excellent service. It is a pleasure to work with Kevin Pose. Kevin is an honest and accommodating service consultant. Working with Xavi to discuss purchasing a new vehi It is a pleasure to work with Kevin Pose. Kevin is an honest and accommodating service consultant. Working with Xavi to discuss purchasing a new vehicle has been an excellent experience. More
Dealership good service call center not so much. I did. It gave a great experience with their scheduling center iwas on hold for 15 min and in the middle of scheduling they disconnected had to call a I did. It gave a great experience with their scheduling center iwas on hold for 15 min and in the middle of scheduling they disconnected had to call again on hold for a other 15 min. Then they were not able to tell me if a loaner car would be available at the time of scheduling. The dealership had to call me a d reschedule because no car was available. Kept receiving notifications of service appointments for the old date. Dealership is good to work with directly though. More
Great service The service technician was very knowledgeable and helpful. The dealership manager (probably not the right title) was exceptionally kind and helpful. The service technician was very knowledgeable and helpful. The dealership manager (probably not the right title) was exceptionally kind and helpful. I highly recommend this dealership for purchasing a car and for service. More
Great people Kevin P. Is wonderful. great to work with. He made the whole process so much easier and I really appreciate his attention to detail and attitude. Kevin P. Is wonderful. great to work with. He made the whole process so much easier and I really appreciate his attention to detail and attitude. More
Outstanding service I have had my car serviced at Park Place for 25 years. They always provide outstanding service. I highly recommend Park Place, both for sales and serv I have had my car serviced at Park Place for 25 years. They always provide outstanding service. I highly recommend Park Place, both for sales and service. More