Luther Park Place Motor Cars - Service Center
Rochester, MN
1,686 Reviews of Luther Park Place Motor Cars - Service Center
Needed a quality alignment My BMW had not been handling the poor road conditions this winter like she used to. Was confident I had an alignment issue. Mike is highly skilled wit My BMW had not been handling the poor road conditions this winter like she used to. Was confident I had an alignment issue. Mike is highly skilled with BMW steering and suspension. So contacted Kevin to set me up. I could feel the difference in 3 or 4 blocks. Much more settled and does not search. Thanks Kevin and Mike!! More
Great service Mac was great! Thank you Mac! I enjoyed the service and knowledge of the overall team It was hard to get an appointment but once you are in is gre Mac was great! Thank you Mac! I enjoyed the service and knowledge of the overall team It was hard to get an appointment but once you are in is great! More
Friendly and prompt service! All staff were very friendly, they worked quickly to ensure that my car was up to date and returned to me in a timely manner! I also appreciated them All staff were very friendly, they worked quickly to ensure that my car was up to date and returned to me in a timely manner! I also appreciated them offering me transportation to anywhere I needed to be while my car was in service. The price was a bit much but nothing too outstanding. Overall, I am satisfied with the staff and service! More
One boo boo Recall visit for Q7. Rodent wire damage also identified and fixed. Only problem was as I drove away after pickup orange check engine light was on. Had Recall visit for Q7. Rodent wire damage also identified and fixed. Only problem was as I drove away after pickup orange check engine light was on. Had to turn around and go right back. Problem indentifed as unattached vacuum hose and quickly fixed, but this should have been caught before the car was turned over to me. More
‘11 X5 recall repair Very helpful. Made sure to double check with me about issues before advancing on repair. Made sure to make me feel welcome and also described every d Very helpful. Made sure to double check with me about issues before advancing on repair. Made sure to make me feel welcome and also described every detail of service. More
M3 service It was a pleasure working with Kevin on my service. Samir and Ashwin made the wait easy. Waiting room is clean and welcoming and the staff is pleasan It was a pleasure working with Kevin on my service. Samir and Ashwin made the wait easy. Waiting room is clean and welcoming and the staff is pleasant More
Excellent customer service I wouldn’t take my cars anywhere else. The Service Advisers are honest, caring and professional. They tell you upfront what the issues are and walk I wouldn’t take my cars anywhere else. The Service Advisers are honest, caring and professional. They tell you upfront what the issues are and walk you through your options. The Service Technicians are thorough and highly knowledge. More
Service Everyone with whom I come in contact with at Park Place Motors is a professional. I also feel like I’m being treated like family. Everyone with whom I come in contact with at Park Place Motors is a professional. I also feel like I’m being treated like family. More
Great Super great and fantastic service from every employee. Comfortable waiting area that I was able to fall asleep in. The oil change was fast the coffee Super great and fantastic service from every employee. Comfortable waiting area that I was able to fall asleep in. The oil change was fast the coffee was good. More
Excellent service Service was excellent all round from when I dropped off the car to the courtesy ride home and back to when I picked up the car. Service was excellent all round from when I dropped off the car to the courtesy ride home and back to when I picked up the car. More