Luther Park Place Motor Cars - Service Center
Rochester, MN

1,686 Reviews of Luther Park Place Motor Cars - Service Center
The whole process Was so easy from beginning to end. Sam Castelli made it very simple and comprehensible. This is the second car we bought from him and would recommend Park Place to anybody. Castelli made it very simple and comprehensible. This is the second car we bought from him and would recommend Park Place to anybody. More
Last time I had my car serviced, it was cleaned on the inside. My car was not cleaned this time. It’s not a big deal but I have dealt with luxury car dealerships in the past and they usually clean the car inside. My car was not cleaned this time. It’s not a big deal but I have dealt with luxury car dealerships in the past and they usually clean the car when it’s serviced. More
Very accommodating , was able to use loaner vehicle while mine was receiving service. Very efficient, fool less time than quoted. I had dropped credit card and got a text within 20 mins of leaving sh while mine was receiving service. Very efficient, fool less time than quoted. I had dropped credit card and got a text within 20 mins of leaving shop. Went back to pick it up. More
I did a maintenance service on August 28, 2020. it was great. The advisor helped me setup the service items and run the coupon for me. great. The advisor helped me setup the service items and run the coupon for me. More
Salesman, DJ was delightful, he made the experience enjoyable!! I don't think I've bought a car so fast, everyone worked together to make it possible! enjoyable!! I don't think I've bought a car so fast, everyone worked together to make it possible! More
Josh did a great job as usual! Scheduled an appointment quickly; kept me onforned during the service and advised me on options. Car was clean and runs well quickly; kept me onforned during the service and advised me on options. Car was clean and runs well More
Everyone I dealt with wa Avery pleasant and helpful. The website is not user friendly and trying to schedule by phone was impossible. It took me two weeks to finally get through and schedule it. I replied website is not user friendly and trying to schedule by phone was impossible. It took me two weeks to finally get through and schedule it. I replied to a text telling me my car was done to request the shuttle. My text was never answered. In other words, communication is very poor and difficult. Reason for not recommending this center has nothing to do with people. It’s all about the technology being not user friendly. More
Since I had such a good experience buying my car here, I go out my way to bring it back here for all of its service. Excellent service department, very friendly staff all around, very happy with their work. go out my way to bring it back here for all of its service. Excellent service department, very friendly staff all around, very happy with their work. More
Great service. Easy to talk to. The workni requested was done much earlier than i was expecting and they kept me up to date as things progressed. done much earlier than i was expecting and they kept me up to date as things progressed. More
Professional and quality service. Always on time as you planned with exceptional customer experience. Shuttle service is always a plus. Pricing is fair. Easy experience! planned with exceptional customer experience. Shuttle service is always a plus. Pricing is fair. Easy experience! More