Luther Park Place Motor Cars - Service Center

This my first service appointment in Rochester after having been a Luther Customer in the cities for many years and 3 cars. Relocation brought me here but, the service will bring me back. Thank you fo having been a Luther Customer in the cities for many years and 3 cars. Relocation brought me here but, the service will bring me back. Thank you for the excellent service under the Covid restrictions. More

This is the best dealership. They always put the customer first. Josh Kern is a fantastic service manager. He knows our car well so it is a joy to work with him. He also made sure to accommodate our needs an first. Josh Kern is a fantastic service manager. He knows our car well so it is a joy to work with him. He also made sure to accommodate our needs and concerns. More

My experience was horrible. My service technician reached out to you and you reached out to me and failed to ask if I was the original owner. I took a day off sat there for an hour and a half and then you to out to you and you reached out to me and failed to ask if I was the original owner. I took a day off sat there for an hour and a half and then you told me you could not help me. I have never been treated so rudely. I definitely will not be back I expected a little more decency. More

I dropped my car off and left it to be repaired. I didn't have a appointment and told them to check out the air conditioner when they had time. They found a problem with the fan and repaired it. Super fast have a appointment and told them to check out the air conditioner when they had time. They found a problem with the fan and repaired it. Super fast service! More

Park Place continues to be the best - in courtesy, efficiency, knowledgeable service representatives and quality work. Now they are very Covid safe as well. I never go anywhere else. Thanks Park Plac efficiency, knowledgeable service representatives and quality work. Now they are very Covid safe as well. I never go anywhere else. Thanks Park Place! More

I had an outstanding experience with the service department at this dealership. I was traveling at the time I developed car issues. I was promptly seen and expediouslly serviced; consequently. I department at this dealership. I was traveling at the time I developed car issues. I was promptly seen and expediouslly serviced; consequently. I was able to continue my journey without significant interruption. Thanks for your diagnostic accuracy and professional interactions. More

Another good visit I love working with Josh who has been caring for our Audis for over a decade. We learned that there is more work needed but I always know that Josh i I love working with Josh who has been caring for our Audis for over a decade. We learned that there is more work needed but I always know that Josh is looking out for our safety and the life of our vehicles. This one is already past 220,000 miles and still going. More

Everyone was very pleasant and directed me to the waiting area. When my vehicle was ready, they not only texted me, but came out to the waiting room to inform me it was ready. area. When my vehicle was ready, they not only texted me, but came out to the waiting room to inform me it was ready. More

Fast service done well. Called for appointment on Wednesday and was able to get in on Friday. Service was excellent, including notice of unusual tire wear and explanation of Called for appointment on Wednesday and was able to get in on Friday. Service was excellent, including notice of unusual tire wear and explanation of options. Alignment was done quickly as well. More

Josh always gets my Audi in for service as soon as he can. Wouldn’t take my car any other place. Thanks! Park Place Motors! can. Wouldn’t take my car any other place. Thanks! Park Place Motors! More