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Luther Park Place Motor Cars - Service Center

Rochester, MN

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1,686 Reviews
Call Service Center (507) 216-0379

1,686 Reviews of Luther Park Place Motor Cars - Service Center

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June 12, 2020

The staff are always friendly and extremely helpful. The staff go above and beyond to take care of your needs, and do so very promptly. More

by ANGIESTARS90
Recommend Dealer
Yes
Employees Worked With
Mac Miller
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Jun 17, 2020 -

Luther Park Place Motor Cars responded

Thanks Angie, we appreciate your business!

June 12, 2020

They always provide professional service while treating me with respect and answering any questions and explain things to me. I easily make my appointments by phone More

by CFLEEGER
Recommend Dealer
Yes
Employees Worked With
Mac Miller
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Jun 17, 2020 -

Luther Park Place Motor Cars responded

We’re glad you had a good experience! Come see us again soon!

June 11, 2020

The gentleman that helped me looked like Ken Barbie, but acted like GI Joe. His overall attitude was 100% better the next day. I got the feeling that you should look like a millionaire in order to get att More

by vagrantdeviant
Recommend Dealer
No
Employees Worked With
Jeff Bradshaw
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Jun 17, 2020 -

Luther Park Place Motor Cars responded

Thank you for the feedback on your experience with Luther Park Place. I sincerely apologize for the level of service you received. I realize we are not perfect, and feedback like you have provided is one of the only ways we can improve and prevent this from happening in the future.

June 11, 2020

I requested my tires to be rotated during my annual oil change, it was not done. I called to ask about it and Chris resolved my issue. Thanks. More

by HERRERAS
Recommend Dealer
Yes
Employees Worked With
Chris Leitz
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Jun 17, 2020 -

Luther Park Place Motor Cars responded

Thank you so much for doing business with us! We truly appreciate you.

June 11, 2020

Very professional staff. I did not have to wait long for my car to be serviced. They kept me informed about what my car needed and the cost. More

by Alex
Recommend Dealer
Yes
Employees Worked With
Chris Leitz
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Jun 17, 2020 -

Luther Park Place Motor Cars responded

Alex, Thanks for stopping by! It is our pleasure to serve you. Let us know how we can help in the future.

June 10, 2020

Jeff is always great and so is the team I’ve been coming Jeff is always great and so is the team I’ve been coming here since I brought my car in 2015 to have it serviced even though you do not do Kia’s any More

by joan091856
Recommend Dealer
Yes
Employees Worked With
Jeff Bradshaw
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Jun 10, 2020 -

Luther Park Place Motor Cars responded

Thank you for choosing Luther Park Place Motor Cars. We truly appreciate our customers. One of our main priorities as a business is to have our customers feel like part of our family. We hope that you know how much we do appreciate you. If you should have any questions or concerns, please feel free to reach out to us. Again, we thank you for your business.

June 10, 2020

warranty service Always good experience here. Live 78 miles away and have always been offered a loaner vehicle. Work has always been done satisfactorily. Most wait tim More

by fredintheshire
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Leitz
Report | Print
Jun 11, 2020 -

Luther Park Place Motor Cars responded

Thank you for choosing Luther Park Place Motor Cars. We are very happy to hear that your experiences with us have always been done to your liking. We are looking forward to seeing you again in the future. If you should need anything prior to your next visit, please feel free to stop in and visit us or give us a call. Thanks again for choosing Luther Park Place Motor Cars.

June 10, 2020

Park Place is always very prompt and courteous. Their covid protocols are excellent. I felt very comfortable getting service. Joshua is always willing to answer questions. More

by JEANLEELOCKE
Recommend Dealer
Yes
Employees Worked With
Joshua Kern
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 11, 2020 -

Luther Park Place Motor Cars responded

Thank you for choosing Luther Park Place Motor Cars. One of our main priorities here is keeping our customers and staff healthy. While there have been many new steps that we have had to work into our daily routine, we only want what is best for everyone. We, as a team, know that some of these precautions have been a little more time consuming for our customers, but we do appreciate everyone understanding. We do look forward to seeing you in the future. If you should have any concerns or questions, please do not hesitate to contact us. Again, thank you for choosing Luther Park Place Motor Cars.

June 09, 2020

The service is great, If the fee could be cheaper, it will be 5 star. My BMW X5 have something bad on restrain system and airbag. More

by PAPER0124
Recommend Dealer
Yes
Employees Worked With
Sam Castelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 10, 2020 -

Luther Park Place Motor Cars responded

Thank you for choosing Luther Park Place Motor Cars. We appreciate your business. We hope to see you soon. If you should have any questions, please don't hesitate to contact us.

June 09, 2020

Took longer than expected. Charges were less than quoted which is great, but services done were not explained,and we weren't sure if our tires were rotated More

by TTGON
Recommend Dealer
Yes
Employees Worked With
Mac Miller
Report | Print
Jun 10, 2020 -

Luther Park Place Motor Cars responded

Thank you for choosing Luther Park Place Motor Cars. We appreciate your business. We do apologize that your service appointment took longer than expected. Sometimes there are unexpected occurrences that do happen during our work day, but this is something that we will make sure to communicate to our Advisors so that they can remember to relay the delay to our customers as well. We will also work with our advisors to have them go over work that is done, so that if you should have questions they can be asked right away. It is never our goal to have our customers be unsure of what services they received. We do apologize for the glitches in your visit with us. We do look forward to seeing you in the future. If you should have anything that you are questioning, please feel free to reach out to us. Again, thank you for choosing Luther Park Place Motor Cars.

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