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Luther Park Place Motor Cars - Service Center

Rochester, MN

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1,686 Reviews

1,686 Reviews of Luther Park Place Motor Cars - Service Center

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June 09, 2020

Answered all questions and informative. Very friendly. Wait was comfortable and reasonable. Missed the coffee, but understandable given the covid distancing precautions. Very clean facilities. Thanks so m More

by JABARRY
Recommend Dealer
Yes
Employees Worked With
Other Employees : Mac Miller
Jun 10, 2020 -

Luther Park Place Motor Cars responded

Thank you for choosing Luther Park Place Motor Cars. We are very happy to hear that your service appointment went well. Not having our refreshments and snacks is very much missed by many, but our main goal is the health and safety of our customers. We do appreciate your understanding of this. We appreciate your great review and look forward to seeing you in the future. If you should have any questions or concerns, please feel free to reach out to us. Thanks again.

June 08, 2020

professional Professional in doing the business of service. Loaner car for the few hours they worked on my car. Car was cleaned after service was completed. More

by bylow52
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Leitz
Jun 09, 2020 -

Luther Park Place Motor Cars responded

Thank you for choosing Luther Park Place Motor Cars. We are very pleased to hear that your service appointment went well and that we were able to offer you a loaner vehicle while yours was being worked on. We look forward to seeing you in the future. If you should have any questions or need any assistance, please contact us. Thanks again for choosing Luther Park Place Motor Cars.

June 06, 2020

Mac in service always does an amazing job taking care of our Volkswagen. My wife and I really appreciate all you do for us. Thank you More

by DAMIENWESTCOTT0
Recommend Dealer
Yes
Employees Worked With
Mac Miller
Jun 18, 2020 -

Luther Park Place Motor Cars responded

Thank you, it is our pleasure to keep your vehicle in tip-top shape!

June 05, 2020

Dealership after working with broaken part, tries to push it off as a wear problem. Car has been driven over three years ,and this seat belt cover only came apart after a repair was done to it. No one sets More

by RBERG
Recommend Dealer
No
Employees Worked With
Joshua Kern
3.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Castelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 18, 2020 -

Luther Park Place Motor Cars responded

Thank you for reaching out to us. We would like the opportunity to learn more about your experience. Please send us your contact information via private message, and one of our managers will reach out to you. Thank you.

June 05, 2020

My comment is noted below i have been doing business with them for many years & the service is the most important reason I continue to do business there. Thats it for today. More

by WFINNRIDGE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joshua Kern
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 18, 2020 -

Luther Park Place Motor Cars responded

Thanks for the positive review. Your experience is what we shoot for every time. We look forward to seeing you again!

June 05, 2020

An Excellent job by Josh K, done in a timely and safe manner Had service performed on my Audi and had another excellent experience. During these times of concern, the procedures in place made me feel secure for More

by scifibro
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joshua Kern
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shantelle Knott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lisa Manthei
Jun 18, 2020 -

Luther Park Place Motor Cars responded

Thank you, it is our pleasure to keep your vehicle in tip-top shape!

June 05, 2020

My wife and I were not informed enough about the cost to My wife and I were not informed enough about the cost to fix our car. We BOTH thought the quote to fix the car was $329:00,, Only to get a call an h More

by C7 Vette
Recommend Dealer
No
Employees Worked With
Chris Leitz
Jun 18, 2020 -

Luther Park Place Motor Cars responded

I am sorry that your visit was not satisfactory. If you could private message us your contact information, we can have a manager follow up with you. We truly hope to have the opportunity to work with you again at some point in the future!

June 04, 2020

Wonderful service. Quick and courteous. Very clean check in areas. Best of I have been to in my lifetime. I will be back. Thank you More

by Ken
Recommend Dealer
Yes
Employees Worked With
Jeff Bradshaw
Jun 18, 2020 -

Luther Park Place Motor Cars responded

Thank you for sharing your experience, Ken! We're happy to help and look forward to seeing you again.

June 04, 2020

Josh and the crew at Audi service came through for me on short notice when I had a flat tire during morning rush hour. They hooked me up with a towing company and promptly were able to install and balance More

by CHRISSTENZEL31
Recommend Dealer
Yes
Employees Worked With
Joshua Kern
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 18, 2020 -

Luther Park Place Motor Cars responded

We're so happy to learn that you're pleased with your experience at our dealership! Reach out to us if there's anything else you need!

June 03, 2020

Went well Always feel like I get treated very professionally. Communication is always good so I know what problems I might have down the road. Waiting area is v More

by DHOFER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mac Miller
Jun 18, 2020 -

Luther Park Place Motor Cars responded

Thank you, it is our pleasure to keep your vehicle in tip-top shape!

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