Luther Park Place Motor Cars - Service Center
Rochester, MN

1,686 Reviews of Luther Park Place Motor Cars - Service Center
Answered all questions and informative. Very friendly. Wait was comfortable and reasonable. Missed the coffee, but understandable given the covid distancing precautions. Very clean facilities. Thanks so m Wait was comfortable and reasonable. Missed the coffee, but understandable given the covid distancing precautions. Very clean facilities. Thanks so much! More
professional Professional in doing the business of service. Loaner car for the few hours they worked on my car. Car was cleaned after service was completed. Professional in doing the business of service. Loaner car for the few hours they worked on my car. Car was cleaned after service was completed. More
Dealership after working with broaken part, tries to push it off as a wear problem. Car has been driven over three years ,and this seat belt cover only came apart after a repair was done to it. No one sets it off as a wear problem. Car has been driven over three years ,and this seat belt cover only came apart after a repair was done to it. No one sets behind driver to run or wear it, and I believe while shop repair person was working with it got broken. Due to its high cost, dealership is passing it off as nothing they did, but normal wear and tear part. Three years of driving and nothing being loose or broke, to working on part and having it come undone. Something happened when last work on, and dealership not standing up to it. I’ve left messages with lady on phone to have management call me, but nothing yet has happened. I’ve notified customer service at BMW about this problem, More
My comment is noted below i have been doing business with them for many years & the service is the most important reason I continue to do business there. Thats it for today. i have been doing business with them for many years & the service is the most important reason I continue to do business there. Thats it for today. More
An Excellent job by Josh K, done in a timely and safe manner Had service performed on my Audi and had another excellent experience. During these times of concern, the procedures in place made me feel secure for Had service performed on my Audi and had another excellent experience. During these times of concern, the procedures in place made me feel secure for the safety of myself and the staff. More
My wife and I were not informed enough about the cost to My wife and I were not informed enough about the cost to fix our car. We BOTH thought the quote to fix the car was $329:00,, Only to get a call an h My wife and I were not informed enough about the cost to fix our car. We BOTH thought the quote to fix the car was $329:00,, Only to get a call an hour later from your service tech that that was for diagnostics!! Definitely not clarified up front!!...Be driving for 46 years and have NEVER been charged for diagnostics nor will I ever again!! More
Josh and the crew at Audi service came through for me on short notice when I had a flat tire during morning rush hour. They hooked me up with a towing company and promptly were able to install and balance short notice when I had a flat tire during morning rush hour. They hooked me up with a towing company and promptly were able to install and balance everything all the same day. 1st class operation. More
Went well Always feel like I get treated very professionally. Communication is always good so I know what problems I might have down the road. Waiting area is v Always feel like I get treated very professionally. Communication is always good so I know what problems I might have down the road. Waiting area is very comfortable. More