Luther Park Place Motor Cars - Service Center

I have nothing but positive accolades towards this dealership. They are honest, thorough and reliable. Thank you for keeping me informed. I appreciate Chris taking the time to answer my questions. dealership. They are honest, thorough and reliable. Thank you for keeping me informed. I appreciate Chris taking the time to answer my questions. More

The service dept at Park Place - Rochester Audi always does a fine job. Got me in very fast and a quick turn around on maintenance. does a fine job. Got me in very fast and a quick turn around on maintenance. More

It is always a clean efficient experience at the service department. Work is done ahead of estimated time, and the waiting area is very comfortable. department. Work is done ahead of estimated time, and the waiting area is very comfortable. More

We bought a used car with a 30 day warranty which, unfortunately, developed a mechanical problem at 40 days. Josh consulted with General Manager Brad, who authorized Josh to do the right thing for a l unfortunately, developed a mechanical problem at 40 days. Josh consulted with General Manager Brad, who authorized Josh to do the right thing for a loyal customer. Josh approved the repair at a fraction of what it would normally have been. This is why I remain a loyal customer of Park Place and recommend them to everyone. Thanks! More

Brought my 2013 JSW TDI in due to an issue with surging while cruising. 88klicks on the odometer, a year ago VW replaced the injectors, after a similar problem. This time, car returned - no fix - still hav while cruising. 88klicks on the odometer, a year ago VW replaced the injectors, after a similar problem. This time, car returned - no fix - still have surging and rapid deceleration. Mack advises me to drive another week and if issue not self resolved bring the auto back in for another... something. OK, it's gotta be fixed sometime, right? More

It’s been a few weeks since I had my car in for service.. Jeff and his crew are awesome! On time service as promised. Jeff and his crew are awesome! On time service as promised. More

Received great service... once again! We enjoy working with Joshua. He explains the process and keeps us well informed throughout the time our vehicle is being worked on. with Joshua. He explains the process and keeps us well informed throughout the time our vehicle is being worked on. More

Very professional and friendly service department .Service department was able to service my vehicle in the time promised. I will continue to use this dealership in the future. .Service department was able to service my vehicle in the time promised. I will continue to use this dealership in the future. More

Great Maintenance on my Golf R Jeff is my usual service tech but as he was out the day of my appointment, Mac stepped in. Didn't miss a beat with the car service, rental availabili Jeff is my usual service tech but as he was out the day of my appointment, Mac stepped in. Didn't miss a beat with the car service, rental availability and making sure that everything was handled like a pro. Made me feel confident that outside of the great team I've worked with, the whole dealership can step in for one another as needed. Have used Park Place since 2000 (!) and will continue to do so! More

Worked with Josh in Audi service had our car serviced and a seal replaced that was under warranty. Vehicle was done at the time promised and as always very satisfied a seal replaced that was under warranty. Vehicle was done at the time promised and as always very satisfied More