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Luther Park Place Motor Cars - Service Center

Rochester, MN

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1,686 Reviews

1,686 Reviews of Luther Park Place Motor Cars - Service Center

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May 05, 2020

There for recall. Disappointed, I asked how much it would be to top off the break fluid because the light was on. He said the light meant it needed to be changed. Over $200 miles later, that is not what was More

by jill.vanhooser
Recommend Dealer
No
Employees Worked With
Ryan Connolly
Jun 11, 2020 -

Luther Park Place Motor Cars responded

I am sorry that your visit was not satisfactory. If you could private message us your contact information, we can have a manager follow up with you. We truly hope to have the opportunity to work with you again at some point in the future!

May 05, 2020

I continue to be very pleased with Park Place because they do great work and have employees (particularly Joshua) who I enjoy working with. Keep up your great work! More

by EZWRITER1
Recommend Dealer
Yes
Employees Worked With
Joshua Kern
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aaron Bianchi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 11, 2020 -

Luther Park Place Motor Cars responded

Thanks, we appreciate your business!

May 04, 2020

Excellent customer service from start to finish. Brought the car to me to test drive. Throughout the whole experience ensured my safety as a customer overall. More

by Hardy
Recommend Dealer
Yes
Employees Worked With
Stephen Hlavka
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Betcher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James Taylor, Lisa Manthei
Jun 11, 2020 -

Luther Park Place Motor Cars responded

Thank you for being a great customer and welcome to the Luther family!

May 03, 2020

I dropped my car off on monday for an appointment i had scheduled for Wednesday. I got a call tuesdat that the car was ready to be picked up. It was very nice that they could squeeze my jetta in and get it More

by TYLER7484
Recommend Dealer
Yes
Employees Worked With
Mac Miller, Jeff Bradshaw, Carmen Truax
Jun 11, 2020 -

Luther Park Place Motor Cars responded

We're so happy to learn that you're pleased with your experience at our dealership, Tyler! Reach out to us if there's anything else you need!

May 03, 2020

Work performed on VW GTI Everything was done in a very professional manner, keeping us informed each step of the process. We were informed when the part(s) arrived and progres More

by scifibro
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joshua Kern
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 11, 2020 -

Luther Park Place Motor Cars responded

Thank you for sharing your experience! We're happy to help and look forward to seeing you again.

May 01, 2020

Great service, courteous staff. Pick up and drop off went very smoothly. Service was easy to arrange and staff were generally outstanding. Will definitely continue to use them in the future. More

by PANOPTICON1
Recommend Dealer
Yes
Employees Worked With
Carmen Truax, Chris Leitz
Jun 11, 2020 -

Luther Park Place Motor Cars responded

Thank you, it is our pleasure to keep your vehicle in tip-top shape!

May 01, 2020

Fabulous! My favorite part and the reason I stay is the service department ( hourly maintenance rate a bit high) but the service and employees that work there are great! More

by RFHSCKD
Recommend Dealer
Yes
Employees Worked With
Mac Miller
Jun 11, 2020 -

Luther Park Place Motor Cars responded

Thank you so much for doing business with us! We truly appreciate you.

May 01, 2020

I recently had a good experience with my VW Jetta. I dropped it off someone unexpectedly without an appointment due to concerns about the clutch. Mr. Miller and the rest of the staff were very accommoda More

by MOORE.ANDREW
Recommend Dealer
Yes
Employees Worked With
Mac Miller
Jun 11, 2020 -

Luther Park Place Motor Cars responded

Thank you Andrew for your 5-star review! We hope that you visit us for any vehicle needs you have in the future!

April 30, 2020

Average service. I don’t have anything else to report. Car was received without enthusiasm and returned fixed for the agreed price. No problems to report. More

by thompson.rodney
Recommend Dealer
Yes
Employees Worked With
Jeff Bradshaw, Carmen Truax
Jun 11, 2020 -

Luther Park Place Motor Cars responded

We appreciate your review, and will use your feedback to improve our services going forward!

April 30, 2020

Jeff was very helpful in getting my tire and rim repair sorted out. Thanks to his diligence, my replacement tire and rim are on and I am back rolling along. More

by Prime8evolved
Recommend Dealer
Yes
Employees Worked With
Jeff Bradshaw
Jun 11, 2020 -

Luther Park Place Motor Cars responded

Thanks for the positive review. Your experience is what we shoot for every time. We look forward to seeing you again!

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