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Luther Park Place Motor Cars - Service Center

Rochester, MN

4.7
1,686 Reviews

1,686 Reviews of Luther Park Place Motor Cars - Service Center

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April 09, 2020

I am rom out of town with a problem. They brought me in asp. I appreciate their promptness They were all very polite and helpful. More

by Tempelmann56
Recommend Dealer
Yes
Employees Worked With
Wish I made special note of his name. It is not coming to me. This gentleman was Johnny on the spot
Jun 05, 2020 -

Luther Park Place Motor Cars responded

We are so glad you enjoyed your experience with service at Luther Park Place!

April 09, 2020

I am very happy that I was able to get the car in for service with very short notice. It is also nice to see that the store is restricting the exposure to unplanned public entry. More

by BILL-LISABAKER
Recommend Dealer
Yes
Employees Worked With
Chris Leitz
Jun 05, 2020 -

Luther Park Place Motor Cars responded

Bill, Thank you SO much! Hearing this truly warms our hearts, during this time we are trying our best to keep every customer happy and healthy! We are pleased that we were able to get your vehicle serviced quickly for you!

April 08, 2020

Mac was an extremely helpful and communicative service advisor! I had come in with my car for some warranty work and expressed my concerns about to vehicle to him. Mac reassured me that the car would be p More

by Jesse
Recommend Dealer
Yes
Employees Worked With
Mac Miller, Jeff Bradshaw
Jun 05, 2020 -

Luther Park Place Motor Cars responded

We’re glad you had a good experience! Come see us again soon!

April 07, 2020

They got my car in fast, took care of what was needed, and got me back on the road in a clean car. The shuttle service was timely as well More

by TOMMANSAGER
Recommend Dealer
Yes
Employees Worked With
Chris Leitz
Jun 05, 2020 -

Luther Park Place Motor Cars responded

Thank you for the wonderful review, Tom!

April 04, 2020

They were able to complete the work in a timely manner and did a good job with the work performed. I have scheduled maintenance for the next month. More

by justinblair23
Recommend Dealer
Yes
Employees Worked With
Joshua Kern
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 14, 2020 -

Luther Park Place Motor Cars responded

Thanks Justin, we appreciate your business!

April 03, 2020

Outstanding. Very helpful. Extra mile service Jeff Bradshaw looked up several different tires for my Volkswagen Tiguan. After I selected a tire, but found it for a lower price at another local bu More

by Keith and Ramie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Bradshaw
Apr 14, 2020 -

Luther Park Place Motor Cars responded

Thanks for the positive review. Your experience is what we shoot for every time. We look forward to seeing you again!

April 03, 2020

Excellent quick friendly service! Jeff Bradshaw and Jodi we’re great to deal with car was spic and span clean when returned. Would definitely recommend this dealership More

by KLLENTZ
Recommend Dealer
Yes
Employees Worked With
Mac Miller, Jeff Bradshaw
Apr 14, 2020 -

Luther Park Place Motor Cars responded

Thank you, it is our pleasure to keep your vehicle in tip-top shape!

April 03, 2020

Perfect...Everything went better than expected, and I was in and out of there in less than an hour and the price was reasonable Joshua specifically it was very professional and made everything very efficien More

by mvl56
Recommend Dealer
Yes
Employees Worked With
Joshua Kern
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 14, 2020 -

Luther Park Place Motor Cars responded

Thanks for stopping by! It is our pleasure to serve you. Let us know how we can help in the future.

April 03, 2020

Everything went smoothly, great service. The only issue I had was that my car smelt of smoke from employee who drove up my car at checkout. More

by Cle@r
Recommend Dealer
Yes
Employees Worked With
Joshua Kern
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 14, 2020 -

Luther Park Place Motor Cars responded

We appreciate you writing a review regarding your experience with Luther Park Place. Our team works diligently to provide proper maintenance and care to the vehicles we work with, so this is of great concern to us. Please send us your contact information so we can work to resolve this issue as fast as possible.

April 02, 2020

Service department is ok but sales and the rest of the dealership sucks! Oh and if you own a BMW and you need to have it in for service and your not 21 they won’t give you a loaner even if your paying for More

by PEARSONJOBRO
Recommend Dealer
No
Employees Worked With
Joshua Kern
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 14, 2020 -

Luther Park Place Motor Cars responded

Thank you for the feedback on your experience with Luther Park Place of Rochester. I sincerely apologize for the level of service you received. I realize we are not perfect, and feedback like you have provided is one of the only ways we can improve and prevent this from happening in the future. Please call us at 507-282-9468 to resolve this issue.

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