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Luther Westside Volkswagen

St. Louis Park, MN

4.8
5,307 Reviews
For over 50 years, Westside Volkswagen has provided residents of St. Louis Park and the surrounding area with award-winning service. We are one of the nation's largest Volkswagen dealers, so you know you're getting a quality experience when you shop with us. Our friendly staff loves to sell and service Volkswagens, and we look forward to using our knowledge and experience to help you find your perfect car. At Westside VW, our customers come first. We work hard so that you are well taken care of. Whether you are interested in a new or pre-owned car, we want to help you get the most for your hard-earned money. Let us help you find exactly what you're looking for! When you buy a vehicle from Westside VW, your purchase comes with an added bonus of discounts and warranties. It's called the Luther Advantage and we think it's a pretty good deal, but you can check it out for yourself to learn more about why it pays to become part of the Luther family! We're proud to be a part of the St. Louis Park community and we love to support it through volunteering and fundraising efforts. As a part of the Luther Automotive Group family, we also recycle used oil, oil filters, antifreeze, batteries, tires and sheet metal. Whether you know exactly which car you want or have no idea where to start looking, give us a call at 952-377-4100 and we can answer all your questions. You can set up a time for us to have your perfect car ready for a test drive and then visit us at 2370 Hwy 100 South, St. Louis Park, Minnesota. Connect with us on Facebook, Twitter, YouTube and Google+. We look forward to serving you!
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2370 Minnesota 100

St. Louis Park, MN

55416

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Showing 5,307 reviews

October 21, 2020

I finally got the recall notice from May 2018 taken care of – no sweat. In 7:15 AM, out 8:30 AM. The early morning is certainly the best time to have work done: cheerful service, etc. More

by RCKVLK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Ciardelli, Rick Tedesco
October 21, 2020

West Side has been great to work with through several service visits. They are fast and organized when visiting for an oil change. For a more complex problem, they were very thorough and went out of thei More

by ANTHONY.J.WHEELER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Unknown
October 21, 2020

Routine maintenance for my car, told me I’d be out in time to make it to work. Was late, and didn’t properly do the service that was suppose to be initially done the first time. Have to come back in next More

by Darrin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Vince Mcdonald, Nick Ciardelli
Oct 26, 2020 -

Luther Westside Volkswagen responded

Darrin, Thank you for taking the time to review your recent service visit here at Westside Volkswagen as your feedback is instrumental in fine tuning the service process to meet your needs. I was disappointed to hear about our lack of consideration for your time and I wanted to apologize. We pride ourselves on being a professional and efficient means for all things VW and if that fails I'm truly sorry. I can assure you through further coaching and training an instance like this will not happen again. Your business and trust with your vehicle mean a great deal to me as I hope to keep earning both in the future. Should you have further thoughts, questions, or require further resolution please don't hesitate to reach out to me directly. Thank you again! Rick Tedesco Service Manager Westside Volkswagen 952-374-0770

October 21, 2020

They took care of my car and gave me a loaner. Kept in touch with me the whole time. I am a Volkswagen customer for life!!!! More

by kmstifter62
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dillion
October 20, 2020

I have been a customer of both sales and service for many years and am driving my 4th VW. At my most recent service, Michael was very helpful and supportive, went above and beyond. More

by AdeK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Blair
October 20, 2020

Everyone there was great! Brian was so incredible, kept us in the loop for the vehicle we were in the market for. We are so happy we went to Westside VW! More

by ACJADAMS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin, Brian Sommer
October 20, 2020

I came in with a bad tire. They were able to get me right in. After a bit of a wait, I was informned that they did not have it in stock, but they would have one in about an hour or so. I said I neede More

by BOBLAWRENCEMN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Ciardelli, Rick Tedesco
October 20, 2020

Excellent and most heartfelt welcome by your attentive crew. I felt at home at once and was certain my car was in experienced hands. Definitely a great experience. More

by MIKAELVALSTED
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Ciardelli, Rick Tedesco
October 20, 2020

They are friendly & communicate with customers. The waiting area was very clean so I felt safe. I have been bring my cars to Westside for service for years & I will continue to be a service customer i More

by lrkelly59
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
I’m terrible with names
October 20, 2020

I drove out with my new vehicle that day and the staff was very helpful. Overall I would say that it was a great experience. More

by RHODES1971
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Abramovich
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