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Luther Westside Volkswagen

St. Louis Park, MN

4.8
5,307 Reviews
For over 50 years, Westside Volkswagen has provided residents of St. Louis Park and the surrounding area with award-winning service. We are one of the nation's largest Volkswagen dealers, so you know you're getting a quality experience when you shop with us. Our friendly staff loves to sell and service Volkswagens, and we look forward to using our knowledge and experience to help you find your perfect car. At Westside VW, our customers come first. We work hard so that you are well taken care of. Whether you are interested in a new or pre-owned car, we want to help you get the most for your hard-earned money. Let us help you find exactly what you're looking for! When you buy a vehicle from Westside VW, your purchase comes with an added bonus of discounts and warranties. It's called the Luther Advantage and we think it's a pretty good deal, but you can check it out for yourself to learn more about why it pays to become part of the Luther family! We're proud to be a part of the St. Louis Park community and we love to support it through volunteering and fundraising efforts. As a part of the Luther Automotive Group family, we also recycle used oil, oil filters, antifreeze, batteries, tires and sheet metal. Whether you know exactly which car you want or have no idea where to start looking, give us a call at 952-377-4100 and we can answer all your questions. You can set up a time for us to have your perfect car ready for a test drive and then visit us at 2370 Hwy 100 South, St. Louis Park, Minnesota. Connect with us on Facebook, Twitter, YouTube and Google+. We look forward to serving you!
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2370 Minnesota 100

St. Louis Park, MN

55416

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Showing 5,307 reviews

October 07, 2020

I would recommend this dealership to my friends. It was friendly and helped me to pick out my car that I wanted. Overall it was good More

by MCKENLEY.SEUBERT17
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tami Willett
1.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Broucek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marc Carden
October 07, 2020

They helped me figure out the whole process of buying a car and answered all of my questions in a timely manner. As a first time purchase from a car dealership they made me feel welcome. More

by CHLOERAYANNE14
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Helton Cerqueira
October 07, 2020

We were pleased with how quick and smooth the process was. Bobby had options ready for us to look at when we walked into the door. More

by EBEAR35
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bobby Scala
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 06, 2020

Buying a car with Luther Westside Volkswagen was a seamless and enjoyable experience! David went above and beyond to locate the exact vehicle we wanted in another state and exceeded the realistic expe More

by KBS005
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
David Abramovich
October 06, 2020

Always a pleasure with service! Long time customer and never had a bad experience. Always well taken care of and informed throughout the appointment. Thanks! More

by COLLEEN CHRISTENSEN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Ciardelli, Rick Tedesco
October 06, 2020

Very easy and everyone there was great. not pushy at all. i was in and out very quickly very professional and i will come back More

by JEROMEKERKHOFF
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bobby Scala
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 06, 2020

This was an amazing experience. Everything worked as planned. Ted, the driver who picked up and dropped my car off was courteous and sensitive to my Covid caution. More

by jonathanreynoldsmn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ted, Nick Ciardelli
October 06, 2020

I was not expecting my service appointment t to cost $696.00. I would suggest when the appointment is made to let your customers know at that time the expected cost. More

by REBECCADOLFAY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Nick Ciardelli, Rick Tedesco
Oct 07, 2020 -

Luther Westside Volkswagen responded

Rebecca, Thank you for taking the time to review your recent service here at Westside Volkswagen as your feedback is instrumental in fine tuning the service process to meet your needs. I was disappointed to hear about the disappointment in your service and wanted to apologize. We pride ourselves on being a professional and efficient means for all things VW and if that doesn't happen I'm truly sorry. In full review of your appointment I saw it was created on the web and due to system error was fully registered, with that it would not have sent you a full cost estimate prior to your arrival here at the store. The first opportunity we would have had to explain the full maintenance would have been during write up here at the store and I'm very sorry about this communication error on our behalf. One in the same we would put our price for your maintenance up against any other dealer and or aftermarket shop in that we are a price match store when comparing apples to apples (OEM parts and recognized labor guide), I am a bit embarrassed we did not demonstrate the full value we offer in VW Certified technicians, using VW OEM parts, and I will continue to coach and train all involved to be able to realize this for you. Your business and your trust with your vehicle mean a great deal to me as I hope to keep earning both in the future. Should you have further thoughts, questions, or require further resolution please don't hesitate to contact me directly. Thank you again! Rick Tedesco Service Manager Westside Volkswagen 952-374-0770

October 05, 2020

Michael could not have been more polite and thorough. He kept me updated during my wait, and was all about communication and good service. He was very professional. More

by WETWHEELS1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike
October 04, 2020

They were very friendly and very helpful. We were well taken care of and they got us the best interest rate and explained the warranty to us thoroughly. More

by BARBMANZKE
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vad Lyadov
5.0
This rating includes all reviews, with more weight given to recent reviews.
Craig Erickson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Don Hiltunen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Greg Henry
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