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Luther Westside Volkswagen

St. Louis Park, MN

4.8
5,307 Reviews
For over 50 years, Westside Volkswagen has provided residents of St. Louis Park and the surrounding area with award-winning service. We are one of the nation's largest Volkswagen dealers, so you know you're getting a quality experience when you shop with us. Our friendly staff loves to sell and service Volkswagens, and we look forward to using our knowledge and experience to help you find your perfect car. At Westside VW, our customers come first. We work hard so that you are well taken care of. Whether you are interested in a new or pre-owned car, we want to help you get the most for your hard-earned money. Let us help you find exactly what you're looking for! When you buy a vehicle from Westside VW, your purchase comes with an added bonus of discounts and warranties. It's called the Luther Advantage and we think it's a pretty good deal, but you can check it out for yourself to learn more about why it pays to become part of the Luther family! We're proud to be a part of the St. Louis Park community and we love to support it through volunteering and fundraising efforts. As a part of the Luther Automotive Group family, we also recycle used oil, oil filters, antifreeze, batteries, tires and sheet metal. Whether you know exactly which car you want or have no idea where to start looking, give us a call at 952-377-4100 and we can answer all your questions. You can set up a time for us to have your perfect car ready for a test drive and then visit us at 2370 Hwy 100 South, St. Louis Park, Minnesota. Connect with us on Facebook, Twitter, YouTube and Google+. We look forward to serving you!
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2370 Minnesota 100

St. Louis Park, MN

55416

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Showing 5,307 reviews

February 05, 2020

Excellent Customer Service - Honest - Helpful Each of the gentlemen I worked with this week were great - the guys in the garage gave me their honest opinion on what they thought they could do with More

by THEALIPALM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tao Thao, Nick Ciardelli
February 05, 2020

competent care for 15 year old passat When i bring my 15 year-old passat in for service, i don't get hassled about fixing things that don't really need to be fixed. I trust the service de More

by owner of old volkswagon passat
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tao Thao
February 04, 2020

Bobby was a great salesman very helpful, tommy was also a lot of help, financing helped me get a better interest rate, thank you guys More

by STEVENALLEN1336
Recommend Dealer
Yes
Employees Worked With
Bobby Scala
5.0
This rating includes all reviews, with more weight given to recent reviews.
Craig Erickson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tommy 5 stars, Brad Kreiss
February 04, 2020

Love Luther West side and the team there! I have purchased many cars from Luther West side over the years. I have also purchased cars from other dealerships and after this last purchase I hav More

by ERIN.YOUNG1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tami Willett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Don in Finance , Brian Sommer
February 03, 2020

2nd visit Had to return after $600, 60k maintenance to discover that no oil had been put into the vehicle. Check oil and burning smell in vehicle plus another More

by SHANNON.DESMARAIS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Nick Ciardelli
Feb 17, 2020 -

Luther Westside Volkswagen responded

Thank you for taking the time to review your recent service at Westside Volkswagen as your feedback is instrumental in fine tuning the service process to meet your needs. I was disappointed to hear about the mishap with the oil level in your vehicle and wanted to apologize. We pride ourselves on being a professional and efficient means for you to service your VW and when that doesn't happen I'm very sorry. In review of your service it looks as though we had an instrument failure with the measuring device to fill your oil and the vehicle was overfilled and again I'm very sorry. We certainly try to control what we can but there are times things are out of our reach and can assure you corrections have been made. I know I can't buy back your trust nor the time you spent on a repeat visit but as a goodwill gesture would like to offer you a complimentary oil change. This way we can demonstrate how we operate properly and hopefully start to rebuild your trust in us. Should you like to discuss further, have questions, or need further resolution please don't hesitate to contact me directly. Thank you again! Rick Tedesco Service Manager Westside Volkswagen 952-374-0770

February 03, 2020

Always get my VW service done here. I've been going to this dealership since I got my car in 2012. Most of the time the staff is friendly, and answers my questions fully. They do get a l More

by blbratschi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thao
February 02, 2020

Oil change, Recall and 40,000 chip Westside has been my dealership for over 15 years with all my car leases. Now I own my car, so I cautiously spending to keep my car in excellent runn More

by MICHELEBARGMA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Blair
February 02, 2020

Car is currently stranded after being in for service for two days and still wasn't fixed. Causing lots of additional stress. Owned two weeks. More

by jamie731
Recommend Dealer
No
Employees Worked With
Tami Willett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Sommer, Nick Ciardelli, Rick Tedesco
February 02, 2020

Perfect transaction. Trustworthy. Great Experience. Took care of us and made suggestions to find the best vehicle that would suit our needs. Will be back again for future business. More

by Tafiboughtacar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don, Helton Cerqueira
February 01, 2020

I called west side to see if I could bring in my vw Jetta to have bulbs replaced while I waited.the tech on phone said to bring in car to express service door.they had bulbs replaced and warranty work done i More

by GISVOLD.DAVID
Recommend Dealer
Yes
Employees Worked With
Doug Karnuth, Nick Ciardelli
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