
Luther Westside Volkswagen
St. Louis Park, MN
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 PM - 4:30 PM
Sunday Closed
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Oil and filter change/ oil leak I was very impressed with Dan Vick. He was patient, listened to my concerns and explained the issue at hand. The first time in a while I did not fee I was very impressed with Dan Vick. He was patient, listened to my concerns and explained the issue at hand. The first time in a while I did not feel pushed. More
WOW!!! -45 below zero. 6:30 pm Luther transport jumped my dead convertible. The kind diver arrived 2 hours sooner than expected. 6:40 pm I drove to Lu -45 below zero. 6:30 pm Luther transport jumped my dead convertible. The kind diver arrived 2 hours sooner than expected. 6:40 pm I drove to Luther Westside. Checked my car in for a new battery install. Tech Josh was standing at the service counter and offered to stay late to install a new battery in my car. 7:15 On the road back home. ...on the coldest day in this century! SHOWOFFS! all! Thank you! Diane More
Consistently good service I’ve been bringing my car to Westside for five years now. I keep returning because of the friendly service team and the excellent job they’ve done of I’ve been bringing my car to Westside for five years now. I keep returning because of the friendly service team and the excellent job they’ve done of keeping me posted on the progress on my vehicle. I’ve also been pleasantly surprised by the quality of the loaner vehicles. It’s really nice to drop off and go with a nice, newer vehicle. Thanks! More
2019 VW Tiguan I am a repeat customer of Carole Jean. She is great to work with; no pressure and knows her VW cars! We test drive a few and she was able to find the I am a repeat customer of Carole Jean. She is great to work with; no pressure and knows her VW cars! We test drive a few and she was able to find the exact Tiguan we wanted, in the right color with the right accessories. More
Seemingly complicated situation, made easy! I had yet to have my vehicle serviced by Luther Westside, even though I had purchased my car from there. I've had my routine maintenance done at Valv I had yet to have my vehicle serviced by Luther Westside, even though I had purchased my car from there. I've had my routine maintenance done at Valvoline and other service providers. I had a few recalls and needed my tires rotated, 30k milage routine maintenace and an oil change. The crew I worked with was able to answer all of my questions with accuracy, alerted me with changes, and made detialed notes of what exactly was performed on my vehicle when I picked it up late. I will recommend anyone service their vehilces at Luther Weside - you always get what you pay for. More
Great Experience/Customer Service I worked with Nicolas (sales) and Amy (finance) and they were really kind, helpful and informative. I'm so happy with my newly purchased car as well a I worked with Nicolas (sales) and Amy (finance) and they were really kind, helpful and informative. I'm so happy with my newly purchased car as well as the wonderful customer service that was provided to me. I highly recommend this dealership! More
repair service fine, customer service okay Brought my 2012 Jetta SE in for a repair that was to be covered by a warranty extension. The problem had been diagnosed by an independent mechanic who Brought my 2012 Jetta SE in for a repair that was to be covered by a warranty extension. The problem had been diagnosed by an independent mechanic who sent me to Westside for the repair after finding out that it would be covered by the warranty extension. I'm satisfied with the repair service, but I needed to leave voicemail three times before the service consultant (Dillon Case) returned my call to schedule the repair. Once the car was at Westside there was also some confusion about whether the repair would be covered by the warranty extension. My daughter who brought the car in was given a cost estimate of over 400.00 with no assurance that most of that cost was covered by the warranty. Bottom line - scheduling the repair was easy once I was able to speak to Dillon and the repair was fine. More
Service was fine but ended up with dead battery one week lat Got my regular service and everything went well. In my overview sheet it had the "good" green checkbox checked for the battery performance. One week l Got my regular service and everything went well. In my overview sheet it had the "good" green checkbox checked for the battery performance. One week later it turns out that my battery was leaking and I ended up with a dead battery. I had to replace it thanks to VW not finding this first. More
Repairs & Maintenance This dealership is always respectful, friendly and fast . I worked with Tao Thao who understood why the repairs necessary and was willing to answer This dealership is always respectful, friendly and fast . I worked with Tao Thao who understood why the repairs necessary and was willing to answer any questions. More
Buying a used vehicle made easy The team at Luther Westside VW are “car folks”. They know the process can be difficult. Their team work can help anyone find the right vehicle. Then t The team at Luther Westside VW are “car folks”. They know the process can be difficult. Their team work can help anyone find the right vehicle. Then they make all the components simple. They wrap the paperwork when trading and the details are complete. You get to enjoy the ride. More