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Luther Westside Volkswagen
St. Louis Park, MN
5,307 Reviews
For over 50 years, Westside Volkswagen has provided residents of St. Louis Park and the surrounding area with award-winning service. We are one of the nation's largest Volkswagen dealers, so you know you're getting a quality experience when you shop with us. Our friendly staff loves to sell and service Volkswagens, and we look forward to using our knowledge and experience to help you find your perfect car.
At Westside VW, our customers come first. We work hard so that you are well taken care of. Whether you are interested in a new or pre-owned car, we want to help you get the most for your hard-earned money. Let us help you find exactly what you're looking for!
When you buy a vehicle from Westside VW, your purchase comes with an added bonus of discounts and warranties. It's called the Luther Advantage and we think it's a pretty good deal, but you can check it out for yourself to learn more about why it pays to become part of the Luther family!
We're proud to be a part of the St. Louis Park community and we love to support it through volunteering and fundraising efforts. As a part of the Luther Automotive Group family, we also recycle used oil, oil filters, antifreeze, batteries, tires and sheet metal.
Whether you know exactly which car you want or have no idea where to start looking, give us a call at 952-377-4100 and we can answer all your questions. You can set up a time for us to have your perfect car ready for a test drive and then visit us at 2370 Hwy 100 South, St. Louis Park, Minnesota. Connect with us on Facebook, Twitter, YouTube and Google+. We look forward to serving you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 PM - 4:30 PM
Sunday Closed
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Showing 5,307 reviews
December 11, 2018
Efficient and effective The appointment was well written up ahead of time. They took the car at the time scheduled, diagnosed it within an hour, explained it well, and compl The appointment was well written up ahead of time. They took the car at the time scheduled, diagnosed it within an hour, explained it well, and completed the repair within 90 minutes. More
by JudyFMN
Verified CustomerEmployees Worked With
Dillon (service dept)
December 11, 2018
Fantastic! The VW Westside team were very friendly and professional in their assistance. I did not have an appointment, but was stopping in because I was worried The VW Westside team were very friendly and professional in their assistance. I did not have an appointment, but was stopping in because I was worried that one of my tires was losing pressure. They fit me in despite being very busy and got me on my way quickly. Thank you very much! More
by m_m_purdy
Employees Worked With
Lynn G.
December 11, 2018
Salesperson was great but sales manager the worst My overall experience wasn’t bad and my salesman was very good but when he brought by the sales manager after I asked for a better price was the worst My overall experience wasn’t bad and my salesman was very good but when he brought by the sales manager after I asked for a better price was the worst. She actually had the nerve to tell me I wasn’t understanding the situation. Then she wondered why we couldn’t be friends. Number 1 don’t make excuses #2 I’m not there to be friends. Was one of the most patronizing experiences ever. She better learn she’s not anywhere near a good enough salesman to sell a car trying to be friends. One of the most off putting people ever. Their lucky I didn’t walk out More
by PT4067
December 11, 2018
Never fixes issues in service department I have had SEVERAL poor experiences at this service department with the most recent one this month. There have been several instances where I’ve had t I have had SEVERAL poor experiences at this service department with the most recent one this month. There have been several instances where I’ve had to bring my car back for the same issue because it wasn’t fixed. I’ve also attempted to leave the parking lot on two different occasions just to find the problem wasn’t fixed and both times I never heard an apology, just reassurance that they thought they fixed it. In November I thought my car in for two issues. They found what was supposed to be a solution for both issues, however one was not resolved. They told me there resolution was never intended to fix it even though the notes indicated it was. When I brought it back in I had to leave work to come pinpoint the issues for them and when I get there they told me never mind they found it. Then I was called saying the issues was resolved and I drive off the parking lot just to turn around and go back because it wasn’t resolved. I’ve now been working on this issue for a month with no resolution and as my car currently sits in their service lot, I haven’t received communication the last two days on the status of my car. More
by sarahnwilliams94
Employees Worked With
Did not work with sales person
December 10, 2018
Brendan - Kind, Courteous, Expert My wife and I worked with Brendan this past weekend at Westside VW and couldn't have been happier. Our experience from start to finish was a positive My wife and I worked with Brendan this past weekend at Westside VW and couldn't have been happier. Our experience from start to finish was a positive one. It was clear Brendan's primary goal was providing a pleasant car shopping experience and let the sale of a car fall into place once my wife and I made in clear we interested in making a purchase. Up until then, Brendan was friendly, informative, personable and respectful to any conversations my wife and I needed to have discussing various cars, finances, etc. Thanks for making it all happen! - Josh and Alicia More
by JLehrer
Employees Worked With
Brendan Chamberlin
December 10, 2018
oil change I love the service at Luther West-side, I Love my new car , customer service is awesome, I give it a 5 star and this is the best car i ever bought , I love the service at Luther West-side, I Love my new car , customer service is awesome, I give it a 5 star and this is the best car i ever bought , because of the service you get when you need help, they are always there for you. More
by rbutzbach
Employees Worked With
Carole Jean Anderson
December 08, 2018
Fast oil change and inspection Staff was informative, and the job was completed rapidly. And a car wash. Always a pleasure to do business here. I've been a customer since 1965. Staff was informative, and the job was completed rapidly. And a car wash. Always a pleasure to do business here. I've been a customer since 1965. More
by greg
Employees Worked With
Derek
December 08, 2018
Dan Vick The day before I came in the red oil light came on. I didn’t have an appointment but I came ina little before 7am Friday morning. Dan was very pleas The day before I came in the red oil light came on. I didn’t have an appointment but I came ina little before 7am Friday morning. Dan was very pleasant and I asked about if there was a coupon for an oil change and he looked online for me but there wasnt. I couldn’t get my lights to go on properly inside the car and he set it up properly. I so appreciated that. Besides washing my car he drove it inside the garage so I could get in it from there. It was so nice because he could see that I had difficulty walking. I very much appreciated that. Joyce Dupont More
by JOYDUPONT77
Employees Worked With
Dan Vick
December 08, 2018
Great service as always This is my fourth vehicle that I purchased at Westside and has been serviced at Westside. Great service, fast and easy. I have always been treated wel This is my fourth vehicle that I purchased at Westside and has been serviced at Westside. Great service, fast and easy. I have always been treated well and they always take my time into consideration. More
by EDWINGOSS
Employees Worked With
David Hartman
December 08, 2018
Always kind to me and my family! Steve Hendricks and rick Westland came together to help me and my used car get a great safety check and put our minds at ease! Steve Hendricks and rick Westland came together to help me and my used car get a great safety check and put our minds at ease! More
by CARLYMARLEY2001
Employees Worked With
Steve Hendricks and rick Westland , Doug Karnuth
