
Luther Westside Volkswagen
St. Louis Park, MN
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 PM - 4:30 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 5,307 reviews
Very Easy Process Everything was easy from finding the car, my trade in to getting qualified for financing. This is the third card that I have purchased from Westside V Everything was easy from finding the car, my trade in to getting qualified for financing. This is the third card that I have purchased from Westside VW. More
Delay I was told I would only have to wait 45 minutes for my service. After waiting for one hour, i went to the counter to check on the progress. They said I was told I would only have to wait 45 minutes for my service. After waiting for one hour, i went to the counter to check on the progress. They said there was a software error and it was not done yet and worked for 30 more minutes. I was late for work because of the delay. I wish they would have come and found me in the waiting room and told me it would take longer than expected. I’m grateful for the Uber rides to and from work. More
friendly, efficient service Dillon was professional, got me in and out quickly and was communicative re. the work done and flexible on how and when I picked my car up. Dillon was professional, got me in and out quickly and was communicative re. the work done and flexible on how and when I picked my car up. More
Friendly, informative Overall good customer service, forthcoming & thoughtful of my budget. Sometimes I had to contact to find out status, but easy process. Unclear communi Overall good customer service, forthcoming & thoughtful of my budget. Sometimes I had to contact to find out status, but easy process. Unclear communication as to how long service would be, but they allowed me to keep rental w/extra cost, which was my worry. More
They fixed exactly what I asked I have an older car that I know has a lot of rust and needs some love. I knew my rear brakes were metal on metal, and I really wanted only that taken I have an older car that I know has a lot of rust and needs some love. I knew my rear brakes were metal on metal, and I really wanted only that taken care of, which is exactly what I got. Some other needed repairs were mentioned, but I was not pressured. I appreciate that a lot when I have a small budget for repairs on this car. More
clear and efficient service Overall good customer service that got me in and out with my scheduled. They accommodated my urgent need for a starter and worked with me to get the s Overall good customer service that got me in and out with my scheduled. They accommodated my urgent need for a starter and worked with me to get the shuttle to take me to work. More
Great service I always go to this dealership to get my oil changes, maintenance, car repairs, etc. Always a pleasurable experience. They have beverages & snacks as I always go to this dealership to get my oil changes, maintenance, car repairs, etc. Always a pleasurable experience. They have beverages & snacks as well as a charger docking station as you wait. They give you accurate information on your vehicle. I didn't feel any pressure to do anything they suggested. Overall, very satisfied with my service here. More
I am a satisfied customer. My salesman was very helpful and patient in my transaction. I definitely would shop for my next vehicle here at West Side Volkswagon again. Brandon My salesman was very helpful and patient in my transaction. I definitely would shop for my next vehicle here at West Side Volkswagon again. Brandon took the stress out of buying my truck and helped me with questions after the sale. I am glad I bought my truck at this delalership. More
Great experience Helton was great! Talked on the phone, kept all promises, mad things easy. The finance woman was incredible. Fast, as I asked for. Will be back. Helton was great! Talked on the phone, kept all promises, mad things easy. The finance woman was incredible. Fast, as I asked for. Will be back. More
Luther Westside Volkswagen Service is great! My Golf was taken in immediately. I was given a time estimate and the work was completed 20 minutes earlier than expected. Derek gave a thorough and u My Golf was taken in immediately. I was given a time estimate and the work was completed 20 minutes earlier than expected. Derek gave a thorough and understandable description of the work that was done More