Luther Westside Volkswagen

Professional Service: Professional customer service with a concierge feel. The communication extended during the servicing of the vehicle was second to none. The experienc Professional customer service with a concierge feel. The communication extended during the servicing of the vehicle was second to none. The experience and expertise when presenting options was invaluable and made the whole process a great experience. More

Yearly check up on leased Golf I have taken my cars to Luther Westside for a number of years for their servicing. As always, I found them this time to be knowledgeable, professional I have taken my cars to Luther Westside for a number of years for their servicing. As always, I found them this time to be knowledgeable, professional and punctual. I waited for my car to be checked (including oil change and tire rotation). I was told it would be 90 minutes, while I waited. The car was ready in just about an hour. More

Excellent The dealer was very helpful in finding the car that I was looking for and obtaining it quickly. The service person was very helpful but not over done The dealer was very helpful in finding the car that I was looking for and obtaining it quickly. The service person was very helpful but not over done nor annoying and easy to relate to. They provided lots of extra services on the after sale items and where not too pushy More

good dealership clean and welcoming environment ever since purchasing my car new from them. Only downside was not enough sales people/manager available to answer que clean and welcoming environment ever since purchasing my car new from them. Only downside was not enough sales people/manager available to answer questions for an additional purchase and inquiries. More

Jetta Diesel Wagon I needed a car that could haul the family and be able to commute with. All the while getting mpg and being able to fit. I needed a car that could haul the family and be able to commute with. All the while getting mpg and being able to fit. More

Service was quick and professional (However I don't like surveys that require a minimum number of words - I will not answer future surveys from you that r was quick and professional (However I don't like surveys that require a minimum number of words - I will not answer future surveys from you that require me to do so) More

Long wait Since the repair was for the same thing as I had it in for a year ago. I thought it would take about the same amount of time but was about an hour lon Since the repair was for the same thing as I had it in for a year ago. I thought it would take about the same amount of time but was about an hour longer. Also same as last time no car wash. Oh well it is fixed and I’m happy with that. More

Five Star Service My service visit was completed ahead of schedule, and for exactly the amount of the estimate. The car was returned with a complementary wash and the My service visit was completed ahead of schedule, and for exactly the amount of the estimate. The car was returned with a complementary wash and the service advisor was friendly and helpful. Five stars! More

alway's excelent. the only place that's ever serviced my car is Westside. I drive a 1999 Beetle. They take great care of of my car and alway's have!!!!! the only place that's ever serviced my car is Westside. I drive a 1999 Beetle. They take great care of of my car and alway's have!!!!! More

Fun, accomodating It may be a minor thing but the waiting isn't as nice as other dealerships that have a lower cost inventory. I have seen an almost restaurant in a ano It may be a minor thing but the waiting isn't as nice as other dealerships that have a lower cost inventory. I have seen an almost restaurant in a another dealership. Volkswagen is on a higher level so that surprised me a little. Now, Brian and Carol Jean were so nice and helpful and fun! I enjoyed them both immensely. More