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Luther Westside Volkswagen
St. Louis Park, MN
5,307 Reviews
For over 50 years, Westside Volkswagen has provided residents of St. Louis Park and the surrounding area with award-winning service. We are one of the nation's largest Volkswagen dealers, so you know you're getting a quality experience when you shop with us. Our friendly staff loves to sell and service Volkswagens, and we look forward to using our knowledge and experience to help you find your perfect car.
At Westside VW, our customers come first. We work hard so that you are well taken care of. Whether you are interested in a new or pre-owned car, we want to help you get the most for your hard-earned money. Let us help you find exactly what you're looking for!
When you buy a vehicle from Westside VW, your purchase comes with an added bonus of discounts and warranties. It's called the Luther Advantage and we think it's a pretty good deal, but you can check it out for yourself to learn more about why it pays to become part of the Luther family!
We're proud to be a part of the St. Louis Park community and we love to support it through volunteering and fundraising efforts. As a part of the Luther Automotive Group family, we also recycle used oil, oil filters, antifreeze, batteries, tires and sheet metal.
Whether you know exactly which car you want or have no idea where to start looking, give us a call at 952-377-4100 and we can answer all your questions. You can set up a time for us to have your perfect car ready for a test drive and then visit us at 2370 Hwy 100 South, St. Louis Park, Minnesota. Connect with us on Facebook, Twitter, YouTube and Google+. We look forward to serving you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 PM - 4:30 PM
Sunday Closed
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Showing 5,307 reviews
August 09, 2018
Alec Mueller was great. I Alec was very helpful and I trusted him right away. He is knowledgeable about cars and options and was patient with my time. I initially stopped by Alec was very helpful and I trusted him right away. He is knowledgeable about cars and options and was patient with my time. I initially stopped by because another dealer I was working with was not up to my satisfaction. I found a big difference with Alec. Highly recommended! More
by SHENKENIUS
Verified CustomerEmployees Worked With
Alec Mueller, Gervona Lynn (Jackson)
August 09, 2018
Hard to find good help,.. I guess right? After two days of ownership and about 30 miles driven, the check engine light comes on and the car goes back for service. Easy enough fix, waste gate/ After two days of ownership and about 30 miles driven, the check engine light comes on and the car goes back for service. Easy enough fix, waste gate/turbo issue. After 3 days in service (really 5 days as it went in on a Friday and was available on Tuesday afternoon.) I was told two different reasons for the delay when asked, "when I could plan to pick the car back up?", on Monday afternoon. As that was the expectation set when the car was dropped off. One rep. tells me the part was not available and was being shipped, another tells me the tech assigned to the work was off on a Monday. Pick a story, not a big deal. After picking the car up on Tuesday evening, I drive it the next day and smell antifreeze after about a 20 min drive. I open the hood and see the obvious issue, antifreeze all over. Looking closer, I found a total of 4 coolant hose clamps that were not in place on 4 different lines. (2/4 were dripping and caused the mess.) Additionally, there were a total of 5 lines (vac/coolant/electrical) were not returned/reinstalled into the retainer clips to maintain clearances and so on. 5 minutes with a pliers and flash light, and 5 more with a garden hose I finished the job. Two questions; #1. Being a CPO VW, and having gone through the CPO inspection process wouldn't these relatively obvious and simple fixes been found? And repaired prior to listing the car for sale if they were pre-existing issues? #2. If this is the quality and attention to detail the service staff has when completing a repair, should this same staff be inspecting cars to be CPO in the first place. This is not the first time I have seen issues like this from Luther Service Teams. The Brooklyn Park Jeep service dept. has similar issues and on a handful of past occasions, I have provided similar feed back with that team, via this platform and voice to voice. Unfortunately, improvements were never seen and the same issues continued. (I bought into a service plan that kept me locked in for longer than I would have liked to have been, and might have even been hopeful to see some changes,.. so I stuck it out with them.) Please note; Everyone is very nice. The facilities are nice. The process is simple enough. Unfortunately, I have zero trust in this service team and the risk of being stranded on the side of the road or causing a possible accident due to their poor/inconsistent performance is a real concern. I have purchased 4 cars (3 new and 1 used) from Luther. In every case, the pricing and expectations were met on the sales floor. More
by MATT.BOHLINGER
Employees Worked With
Helton Cerqueira
August 09, 2018
Fixed Touareg Toa who w as my person to take care of my service work was so friendly...I love the that you wash the car when your done.. Thank you Toa who w as my person to take care of my service work was so friendly...I love the that you wash the car when your done.. Thank you More
by psbb92954
Employees Worked With
Toa
August 09, 2018
I love my VW Beetle Juri L. did a nice job at keeping in touch with me without being a pushy car salesperson. I really like my VW Beetle...my first VW! Juri L. did a nice job at keeping in touch with me without being a pushy car salesperson. I really like my VW Beetle...my first VW! More
by JILL.URDAHL
Employees Worked With
Juri Loginov
August 08, 2018
I love Luther Westside The service writers, were GREAT. Dan the "tire man' was GREAT the work was great. The length of time they had the car was great. The waiting room The service writers, were GREAT. Dan the "tire man' was GREAT the work was great. The length of time they had the car was great. The waiting room is great. Thanks for the Wi Fi...I just worked for 3 hours during my appt. They even drove me over to Pei Wei to buy lunch! What more can I say? More
by DARUNDEL
Employees Worked With
Dan
August 08, 2018
I was pleased with the service. I wish this form would allow me to answer the questions I would like to answer and then accept those. The biscotti in the waiting area are a great op I wish this form would allow me to answer the questions I would like to answer and then accept those. The biscotti in the waiting area are a great option. It would be wonderful to be able to lower the sound or turn it off on the tv in the waiting are. I like going here because of the service. More
by goalycego
Employees Worked With
Derek
August 08, 2018
excellent service Luther Westside VW did a great job in the purchase of my recent vehicle and I appreciate their helpfulness in making a trade in and new purchase as ea Luther Westside VW did a great job in the purchase of my recent vehicle and I appreciate their helpfulness in making a trade in and new purchase as easy as possible. More
by GLOBALEYEMISSION
Employees Worked With
August 07, 2018
Outstanding Dealer and staff Outstanding sales service and excellent inventory.. Carole Jean has an excellent ability to understand what a customer needs and to provide clear and Outstanding sales service and excellent inventory.. Carole Jean has an excellent ability to understand what a customer needs and to provide clear and helpful advice and direction. Also Dealer has outstanding service dept. More
by FOGERTYJE
Employees Worked With
Craig Erickson, Carole Jean Anderson
August 06, 2018
Great customer service Bobby helped make the car buying experience easy and painless. He did a great job of walking through everything. Awesome customer service. I would rec Bobby helped make the car buying experience easy and painless. He did a great job of walking through everything. Awesome customer service. I would recommend Luther VW after my experience there. More
by jordan83
Employees Worked With
August 06, 2018
Awesome experience I went car shopping with my Dad last week and we went to a couple other car dealerships. We were both not happy with the pushy people at the other dea I went car shopping with my Dad last week and we went to a couple other car dealerships. We were both not happy with the pushy people at the other dealerships. My Dad had purchased a car already before from David and he told me that he would not let us down and help us out on finding the perfect car. David and Westside Volkswagen is by far the #1 person and the business and in the twin cities. More
by EMILYK
Employees Worked With
David Hartman
