
Luther Westside Volkswagen
St. Louis Park, MN
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 PM - 4:30 PM
Sunday Closed
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Showing 5,307 reviews
Easy, nice and a wonderful experience. I have been having a hard time deciding on a car, as well as finding one in my price range. Luther had what I wanted and more. They do not negotiate c I have been having a hard time deciding on a car, as well as finding one in my price range. Luther had what I wanted and more. They do not negotiate cost, when purchasing the Golf Sports Wagon we realized we didn't need to negotiate as the price was fair. I left having an new car knowing that Vad worked with me to get an incredible deal. Wonderful experience overall. More
Goof up by tech but redeemed by service manager Tech goofed up oil change by forgetting to plug the dipstick tube. Car was vibrating when I started. Turned the car back in the shop and got it resolv Tech goofed up oil change by forgetting to plug the dipstick tube. Car was vibrating when I started. Turned the car back in the shop and got it resolved by tech plugging the dipstick tube. That’s when I noticed paint was chipped somehow. Service manager Tao immediately escalated to the paint guy Jesse. We were able to come to a discounted paint repair. Both Tao and Jesse were highly professional in all my interactions and kept me updated through out the process. These two saved the day for me. More
Friendly and competent factory service. Our vehicles have been repaired and serviced at Westside for over 20 years. Repairs are well explained and performed in a timely fashion, correctly th Our vehicles have been repaired and serviced at Westside for over 20 years. Repairs are well explained and performed in a timely fashion, correctly the first time, with minimal or no rework. This is a friendly culture that takes pride in their work whether it be technicians, service advisory, parts supply, car wash, cashier or sales. More
Excellent! Went the extra mile--great service, friendly! After being recommended to Westside by a friend, I'm on my 4th VW from them. Great in every way! Helped me out with a loaner while some wheel repair After being recommended to Westside by a friend, I'm on my 4th VW from them. Great in every way! Helped me out with a loaner while some wheel repair was being done--very helpful! More
Long wait with an appointment Came in for a tire change with an appointment and 3 hours later finally left. The appointment was supposed to be an hour and caused a lot of disrupt Came in for a tire change with an appointment and 3 hours later finally left. The appointment was supposed to be an hour and caused a lot of disruption to my day without any really good reason. More
Excellent and fast service! Came in to get my dashboard codes reset, was expecting a long wait but Tao got my car to a code “specialist”. Paid what I was quoted at and had my veh Came in to get my dashboard codes reset, was expecting a long wait but Tao got my car to a code “specialist”. Paid what I was quoted at and had my vehicle back in less than an hour. More
50K Tune up. Very courteous. Time estimate and price estimate were both spot on. Very nice waiting area includes coffee, wifi, and snacks. The maintenance garage Very courteous. Time estimate and price estimate were both spot on. Very nice waiting area includes coffee, wifi, and snacks. The maintenance garage is organized and clean. More
Super smooth Stopped in to get my existing VW car serviced, and decided to look at new ones. David took me around and answered all my questions. I left the first Stopped in to get my existing VW car serviced, and decided to look at new ones. David took me around and answered all my questions. I left the first time without buying, and they were find with that. No pressure tactics, and if there had been, I probably wouldn't have come back. As it turned out, I got about 5 minutes away from the dealer and decided that I wanted the new car after all. Was able to get in and out quickly with no hassles. Very happy with the overall experience. More
Prompt, courteous service. I brought the car in for a scheduled service. Fortunately, there were no issues.. The staff was courteous and professional. Car was returned clean, I brought the car in for a scheduled service. Fortunately, there were no issues.. The staff was courteous and professional. Car was returned clean, an hour later, as promised. More
oil change I arrived early, was able to get in right away. Good explanation of recent service hx, was offered a $10 off coupon I had missed online. Work perfor I arrived early, was able to get in right away. Good explanation of recent service hx, was offered a $10 off coupon I had missed online. Work performed quickly. Terry (I think) explained some problems with the car and prioritized their importance in getting them done, with out pressure to do it now. I have always had good personal and mechanical service from Luther More