Luther Westside Volkswagen

Excellent experience with Helton We let Helton know what we were after but told him we probably wouldn't find that in a VW. He was great, found just what we were looking for and made We let Helton know what we were after but told him we probably wouldn't find that in a VW. He was great, found just what we were looking for and made the purchase experience easy and pleasant. We love our 2015 Tiguan! More

Informed, courteous and professional! The team kept me informed, was courteous and professional during the 3-hour visit. I even got a wash and vacuum after taking care of the services need The team kept me informed, was courteous and professional during the 3-hour visit. I even got a wash and vacuum after taking care of the services needed. More

Great service, great car Brendan was my sales person at Westside. He was very knowledgeable, and easy to work with. I felt no pressure from him to make a quick decision, yet Brendan was my sales person at Westside. He was very knowledgeable, and easy to work with. I felt no pressure from him to make a quick decision, yet he answered any question I had. He worked patiently with me to figure out the financial aspects (I was trading in a car) It was a very positive experience and I would recommend this dealership and especially Brendan to anyone wanting to look at a car purchase. More

Wonderful personal service - very efficient, Craig Gage is the employee I will rave about, He took a personal interest as we faced the prospect of an unexpected loss of our Passat wagion, He Craig Gage is the employee I will rave about, He took a personal interest as we faced the prospect of an unexpected loss of our Passat wagion, He was extremely knowledgeable about all the models and gave much more information than the salesperson. His picture was not on the ones on the site but he is a very valuable employee for Westside Volkswagen. Kudos to Craig. Susan and Mike Burnett More

Third car purchase from Helton C Always a pleasure to work with. Very professional. It is great to work to be able to work with the same individual on multiple car purchases over seve Always a pleasure to work with. Very professional. It is great to work to be able to work with the same individual on multiple car purchases over several years. Why go anywhere else. More

Professional and excellent service Earlier this year I observed Helton when he helped my relatives purchase a car. At the time, I decided that I wanted to work with Helton when I was re Earlier this year I observed Helton when he helped my relatives purchase a car. At the time, I decided that I wanted to work with Helton when I was ready to buy. From the moment I arrived for the appointment with him until the time I drove away from West Side, I had his total attention. He remembered the model that I was interested in four months earlier and thoughtfully helped me find just the right car. I would rate the entire experience with the highest marks. Helton is a caring professional with great listening skills, an excellent service orientation and a sense of humor. I will continue to recommend him to anyone in the market for a car. More

Great customer service My car is 10 years old, and has several maintenance issues. What I appreciated most about Jeremy, the customer service rep, was that he went through My car is 10 years old, and has several maintenance issues. What I appreciated most about Jeremy, the customer service rep, was that he went through each recommended repair and told me clearly what was necessary and what could wait. As a result, I spent $142 when the possible repairs added up to $2600! That's what I call good service! More

Quick turnaround with Great Customer Service The dealership prides itself on adjusting prices to be the lowest in the midwest. I appreciated the Certified Used car option. Just loved working with The dealership prides itself on adjusting prices to be the lowest in the midwest. I appreciated the Certified Used car option. Just loved working with the salespeople. Especially Jim McCarty and Bobby! More

Least stressful car purchase I have ever experienced Initially I was nervous about purchasing a car out of state (sight unseen) but after speaking with Helton I felt more and more comfortable. He answer Initially I was nervous about purchasing a car out of state (sight unseen) but after speaking with Helton I felt more and more comfortable. He answered all of my questions and was never pushy. He even answered questions I didn't think to ask. I was most impressed during one phone conversation when he told me he had gone out to sit in the car to see if it's prior owner had been a smoker. I would have never thought to ask this but it would have made a huge difference in our satisfaction if this had been overlooked. Brain Hahs walked me through all of the paperwork and quickly responded to any questions I had. They handled setting up shipping and it was easy and smooth. We even got our car ahead of schedule!! We have received the car and could not be more pleased. It is exactly as described and is in amazing condition. Even though we are several states away I would definitely trust this team with any future car purchases. More

Fast and Friendly Predicted wait time was good and the finished well ahead of it. Staff was friendly and professional. This was our first time here. Will be back. Predicted wait time was good and the finished well ahead of it. Staff was friendly and professional. This was our first time here. Will be back. More