Luther Westside Volkswagen - Service Center

High quality, efficient service Luther Westside VW allows you to make same day service appointments, washes your car upon completion, and maintains excellent communication via text u Luther Westside VW allows you to make same day service appointments, washes your car upon completion, and maintains excellent communication via text updates on vehicle status. All work I’ve had done by them has been of the highest quality with a quick turnaround time. They’re the only place I trust when it comes to my Volkswagen needs. More

Good but slow service I made an appointment for my 2017 Jetta's 30K mile service and to have a flat tire fixed. I asked for a possible oil leak to be checked that had been I made an appointment for my 2017 Jetta's 30K mile service and to have a flat tire fixed. I asked for a possible oil leak to be checked that had been detected by another VW dealer during the 20K service. This was added to the work list. I was told the wait would probably be 1.5 hours. It took 3 hours. Upon going over the work that was done, it was apparent the questioned oil leak had not be inspected, so the car went back on the rack. This makes me wonder what other inspections might have been glossed over. More

1ST OIL CHANGE AFTER BUYING THE CAR THOA IN SERVICE IS FANTASTIC, ALL THE PEOPLE IN SERVICE WERE FANTASTIC. ONLY ISSUE I EVER HAD WAS SALES REP NEVER SHOWED THE FEATURES AND HOW TO USE THOA IN SERVICE IS FANTASTIC, ALL THE PEOPLE IN SERVICE WERE FANTASTIC. ONLY ISSUE I EVER HAD WAS SALES REP NEVER SHOWED THE FEATURES AND HOW TO USE THEM ON THE CAR. I WOULD DEFINITELY BUY ANOTHER CAR FROM YOU, JUST NOT WITH THE PAST SALES REP..... I LOVE MY PASSAT !!!!!! ITS A FANTASTIC CAR More

Fantastic Extremely well organized, highly professional and very friendly. They've got an efficient system down-pat and there's transparency with product used ( Extremely well organized, highly professional and very friendly. They've got an efficient system down-pat and there's transparency with product used (i.e. brands) which is much appreciated. More

Took too long and license plate crooked I came in to get some Christmas gifts installed on my VW Beetle. Silver/Chrome license plates holders and the protective strips for inside the doors. I came in to get some Christmas gifts installed on my VW Beetle. Silver/Chrome license plates holders and the protective strips for inside the doors. More

timely and efficent Oil change was fast and efficient. good job. Volkswagen always does a good job. No problems. I'll be back. There were some associates complaining ab Oil change was fast and efficient. good job. Volkswagen always does a good job. No problems. I'll be back. There were some associates complaining about another customer or situation- which was awkward to me. Maybe wanna address that. More

2017 Tiguan lease The customer waiting area is very nice with many useful amenities. All of the staff was flexible and accommodating. The entire dealership is kept spar The customer waiting area is very nice with many useful amenities. All of the staff was flexible and accommodating. The entire dealership is kept sparkling clean! More

10,000 mile service They did a great job. they were friendly and worked within the specified timeframe. The waiting area was warm and welcoming as well. Good job They did a great job. they were friendly and worked within the specified timeframe. The waiting area was warm and welcoming as well. Good job More

Part replacement under body shield I had the old part and showed it to the service techniction and hen had to order the part so I left the car and it was done a a very low price under $ I had the old part and showed it to the service techniction and hen had to order the part so I left the car and it was done a a very low price under $40.00. Thanks More