Luther Westside Volkswagen - Service Center

Good news, bad news The on-line sign up for an oil change made no distinction for drop off and waiting. There was some discussion with the clerk in guy about the wait tim The on-line sign up for an oil change made no distinction for drop off and waiting. There was some discussion with the clerk in guy about the wait time. I also gave the check in guy my preferences for some of the prescribed services which were not carried out. More

Oil change after calling to choose a time. Oil-change on a modern VW requires the removal and replacement of various shields and protective covers and can't be done in a few minutes. A routine Oil-change on a modern VW requires the removal and replacement of various shields and protective covers and can't be done in a few minutes. A routine inspection of tire pressure etc is an appropriate adjunct. The pleasant place to wait for trustworthy work and a reasonable price is all one could want. More

oil change excellent service. Very nice, and fast staff. Caring staff with lots of knowledge. I will fefinetly go back. They always take care of my car, and I wi excellent service. Very nice, and fast staff. Caring staff with lots of knowledge. I will fefinetly go back. They always take care of my car, and I will continue to go there More

Awesome, perfect, amazing and very professional; The entire experience at Luther Westside is the very best. Their top notch great staff members in Sales and Service make is great to own VWs. The entire experience at Luther Westside is the very best. Their top notch great staff members in Sales and Service make is great to own VWs. More

maintenance :Audi Although , it took an hour and 45 minutes for a scheduled maintenance check, everyone tried their best. Next time, I will phone a couple days early to Although , it took an hour and 45 minutes for a scheduled maintenance check, everyone tried their best. Next time, I will phone a couple days early to make sure they have the Audi parts necessary. Thanks so much for your service! More

Outstanding service! Tao did an amazing job as my service advisor. He was very informative, had great customer service and had my car ready sooner than expected! I would h Tao did an amazing job as my service advisor. He was very informative, had great customer service and had my car ready sooner than expected! I would highly recommend this dealership. Thanks Westside Volkswagen! More

Inspection and oil change Great customer service. I was in and out of there in a timely manner. Nice, clean waiting area. Everything they did was explained to me. Great customer service. I was in and out of there in a timely manner. Nice, clean waiting area. Everything they did was explained to me. More

Last minute oil change Brought our Passat in very late. Due to other circumstances, they were my last chance as our other vehicle had broken down and the other place I had j Brought our Passat in very late. Due to other circumstances, they were my last chance as our other vehicle had broken down and the other place I had just taken the Passat to, had stripped the oil plug and coul not change the oil. The guys at Westside were able to get me in and out in less than an hour! Thank you!!! More

Service at its best Derek was so helpful and the whole staff and experience was wonderful.Courteous, let me know costs, waiting room was clean and nice for the kids! Derek was so helpful and the whole staff and experience was wonderful.Courteous, let me know costs, waiting room was clean and nice for the kids! More

Quickly taken care of on a Saturday, Love it! I was able to sneak in on a Saturday for an oil change, tire rotation, wipers and some new bulbs. My Service Advisor Derek was able to get my car in t I was able to sneak in on a Saturday for an oil change, tire rotation, wipers and some new bulbs. My Service Advisor Derek was able to get my car in the shop quickly, even get me a loaner so I didn't have to hang out (in the lovely waiting room stocked with snacks) at the dealer. The services were completed quickly and everything was communicated to me effectively. More