Luther Westside Volkswagen - Service Center

Great No complaints, but the prices are too high and the wiper blades you sell are do not hold up. Please try reducing your prices. Thanks No complaints, but the prices are too high and the wiper blades you sell are do not hold up. Please try reducing your prices. Thanks More

Excellent service I've been buying, and servicing, my vehicles at Westside VW since 2004. Every experience with their staff has been professional, polite, and friendly. I've been buying, and servicing, my vehicles at Westside VW since 2004. Every experience with their staff has been professional, polite, and friendly. Their waiting area is clean and comfortable, with several different seating options. There is a wide assortment of complimentary beverages, and a few snacks - mainly granola bars. The service advisors keep you informed about the status of your service completion. More

Awesome, like always Your team is fantastic! All the way from the gal that checked me in, to the knowledgable service advisor that kept me up to date, to the friendly guy Your team is fantastic! All the way from the gal that checked me in, to the knowledgable service advisor that kept me up to date, to the friendly guy that brought my car back to me. Keep up the great work! Your team is awesome :) More

Love Westside VW Every time I go to Westside VW I’m always taken care of. The customer service is top class and the work I have performed on my vehicle is always done Every time I go to Westside VW I’m always taken care of. The customer service is top class and the work I have performed on my vehicle is always done to the highest of standards. Whether it’s an oil change or a more serious fix, I know I can count on Westside VW to take care of me. Also Brendan and Brian Sommer in sales are great guys to chit chat with to pass the time. Thanks Westside VW! More

Love this place but have a couple issues Love Doug, our salesperson. But we had an R Line badge that wasnt on our new 2019 Jetta we bought. It finally came in and there is only ONE person in Love Doug, our salesperson. But we had an R Line badge that wasnt on our new 2019 Jetta we bought. It finally came in and there is only ONE person in the whole service center who can put it on. I was told I could come by ANY TIME to have it installed. So I drove there in traffic and couldn't do it. I asked if I could take it and have my work install it (I work for a reputable and large high end collision center) They said NO. Now the say itll take an hour to install so cant come on my lunch break and the guy leaves at 2pm and doesnt work Saturdays. I bought my 2015 GLI in the next day for a bad sensor and they didnt hook the 3nd horn wire back up so now my horn sounds like its dying. Like a high pitched annoying sound. More

Service The communication, and high level service is exceptional. Carol Jean, and the service team are professional, and great to work alongside. This is my The communication, and high level service is exceptional. Carol Jean, and the service team are professional, and great to work alongside. This is my 2nd Volkswagen leased from Carol Jean! Highly recommend her, and the dealership More

Quick and Care Free I had a great experience at this service center. The employees were on point and I loved the surprise car wash. Thank you, Jess Skadburg I had a great experience at this service center. The employees were on point and I loved the surprise car wash. Thank you, Jess Skadburg More

Accommodating Given the Circumstances Had to bring my car in for a recall on short notice. Although it was not ideal to have to take time out of my day to bring the car in for a recall, th Had to bring my car in for a recall on short notice. Although it was not ideal to have to take time out of my day to bring the car in for a recall, they were accommodating and got me in same day. More

Great service, scheduling experience, and length of service. Always have good experience with service at Westside Volkswagen! Thank you for your friendly, personal attention, and coming to find me in the new ca Always have good experience with service at Westside Volkswagen! Thank you for your friendly, personal attention, and coming to find me in the new car showroom when my vehicle was finished with service. More

Fair and honest! If you want your VW serviced and you are looking for a great and honest place look no further. Everyone at Luther service department are friendly prof If you want your VW serviced and you are looking for a great and honest place look no further. Everyone at Luther service department are friendly professional and honest. More