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Luther Westside Volkswagen - Service Center
St. Louis Park, MN
1,609 Reviews
1,609 Reviews of Luther Westside Volkswagen - Service Center
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September 01, 2018
Awesome! I went in for my 40,000 and was told that it would be an 60-90 minutes. My car was done in less than an hour and the price was over $50 less than quot I went in for my 40,000 and was told that it would be an 60-90 minutes. My car was done in less than an hour and the price was over $50 less than quoted. Staff was courteous and helpful. Great experience! More
by JODIANNTHOMAS
Verified CustomerEmployees Worked With
Derek
September 01, 2018
Great customer service and professional technicians Happy with the service I've gotten at this facility because the stuff over there are very helpful and professional much better than luther brookdale o Happy with the service I've gotten at this facility because the stuff over there are very helpful and professional much better than luther brookdale own. I like the way they treat there customer and services. Big shot to Dan your the best. More
by hichameabl
Employees Worked With
Dan vick
September 01, 2018
Great service, awesome dealership I have done business with this dealership for a long time and it has always been awesome to work with. Incredible customer service and very friendly! I have done business with this dealership for a long time and it has always been awesome to work with. Incredible customer service and very friendly! More
by RENE.IBARRA
August 31, 2018
Great Service Had a great visit! Car was done 15 minutes before they said it would be. Greeted right as I pulled in. Went off without a hitch. Had a great visit! Car was done 15 minutes before they said it would be. Greeted right as I pulled in. Went off without a hitch. More
by NMITCHELL0
Employees Worked With
Derek?
August 31, 2018
An awesome experience The underneath shield on my VW Passat was damaged when I ran over a large metal piece. I took it right in and they gave me an estimate and checked ou The underneath shield on my VW Passat was damaged when I ran over a large metal piece. I took it right in and they gave me an estimate and checked out the car for me. Within 24 hours after ordering a part and putting it on I was back on the road. I really appreciated the fast help as I use my car for my job. Thank you so much Westside Volkswagen! More
by HAMES30
Employees Worked With
Service employees
August 31, 2018
Very disappointed with VW warranty and Service i Bought a new 2017 Golf gti 10 months ago, I have brought my car in to Luther Westside for all the service as recommended 10,000 20,000 30,000 yes i i Bought a new 2017 Golf gti 10 months ago, I have brought my car in to Luther Westside for all the service as recommended 10,000 20,000 30,000 yes i drive a lot after since the first 10,000 i had noticed the tires wearing funny. Every time i bring it in they say everything looks good. last time i brought it in i had them check it again they said the alignment was off a very small amount it should be checked every year......car is not even 1 year old yet. they said all tires are bad and alignment needs to be done and none of it is cover under warranty. I will never buy form them again the service is a joke as well as warranty..... that is to bad because the sale of the car was great. More
by DR713
Employees Worked With
n/a
August 31, 2018
40,000 service The service was thorough and everything on the list was completed. It was helpful to have the list of things at the end of the appointment so I could The service was thorough and everything on the list was completed. It was helpful to have the list of things at the end of the appointment so I could ask questions. Everyone was helpful and friendly. They also helped me sync my iphone at the end of the appt as I was having difficulty with it! Thank you! More
by osbor001
Employees Worked With
Tao (forget last name)
August 30, 2018
warranty service My service advisor, Dillon, answered all my questions, knew all of the answers and even gave me a free car wash, very friendly, car under warranty so My service advisor, Dillon, answered all my questions, knew all of the answers and even gave me a free car wash, very friendly, car under warranty so there was no charge More
by stevepoko1
August 30, 2018
Not easy to work with. Not very responsive. Didn’t relay our input to the technician which required a call back. Had to ask someone to bring me my car after waiting 15 minutes outside as instru Didn’t relay our input to the technician which required a call back. Had to ask someone to bring me my car after waiting 15 minutes outside as instructed (assume they forgot about me). More
by aeliasen
Employees Worked With
No idea.
August 30, 2018
Best Service Ever! I had a nail in my tire. It was 6:00 pm. I called the shop and they got me in right away!! That's what I call a great customer service. Thank you as I had a nail in my tire. It was 6:00 pm. I called the shop and they got me in right away!! That's what I call a great customer service. Thank you as always for the great service!! More
by CSTAVROU58
Employees Worked With
Other Employees :
The people at the service department are all great!!
