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Luther Westside Volkswagen - Service Center
St. Louis Park, MN
1,608 Reviews
1,608 Reviews of Luther Westside Volkswagen - Service Center
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June 12, 2020
If you are looking for a shop to fix your VW West side VW is the best in town. Friendly, professional and they always get the job done right! is the best in town. Friendly, professional and they always get the job done right! More
by CSTAVROU58
Verified CustomerEmployees Worked With
Craig and Dan at the service department. , Nick Ciardelli, Rick Tedesco
Helpful June 12, 2020
TAking care of the Customer I was treated promptly,the service advisor kept me in the loop As to the progress of my vehicle. Only criticism no snacks are provided in the custom I was treated promptly,the service advisor kept me in the loop As to the progress of my vehicle. Only criticism no snacks are provided in the customer waiting area. More
by grinny33
Employees Worked With
Rick Tedesco
June 11, 2020
Great Communication My service advisor Dan V was really well spoken and very empathetic to our concerns. It was obvious to us that this guy really knows his Volkwagons a My service advisor Dan V was really well spoken and very empathetic to our concerns. It was obvious to us that this guy really knows his Volkwagons and cares about his customer. More
by jason.snyder
Employees Worked With
Dan Vick
June 11, 2020
30K Service No contact drop off. Very professional Kept in touch with the progress. Everyone was wearing masks which made me comfortable. Got the vehicle back at No contact drop off. Very professional Kept in touch with the progress. Everyone was wearing masks which made me comfortable. Got the vehicle back at the time promised. More
by samaratungap
Employees Worked With
Derek Tedke
June 11, 2020
After my 50k service for my Jetta 2017 I heard noise coming from the passenger wheel dropped the car off again they fix it, two days later the noise came back again dropped the car off again they told m coming from the passenger wheel dropped the car off again they fix it, two days later the noise came back again dropped the car off again they told me I have to buy new tires to stop the noise I never heard about this before so now I have two different diagnoses I don’t know which one is right , I have to email VW in Germany and they will figure this out because I emailed the service manager at this branch but he never get back to me . More
by mohamed
Employees Worked With
Nick Ciardelli
June 11, 2020
Excellent efficient service by an extremely professional team. Transparent pricing and good discussion regarding available options. Appreciate variety of communication options available (call, text, email, team. Transparent pricing and good discussion regarding available options. Appreciate variety of communication options available (call, text, email, in-person discussion). More
by katherine.stillings
Employees Worked With
Derek
June 10, 2020
perfect everytime I always am very well taken care of at Luther Westside. I would recommend to anyone. Brian Travino is the guy to see, he is so friendly and will hel I always am very well taken care of at Luther Westside. I would recommend to anyone. Brian Travino is the guy to see, he is so friendly and will help in any way he can. Highly recommend him. Dillon Case was also great, kept me updated on my car throughout the day. More
by RACHELCROWNHART
June 10, 2020
just OK - attendant was a bit indifferent Attendant was good, not great......I was disappointed that you were going to charge me 4700 for a replacement radio......are you kidding me????? this Attendant was good, not great......I was disappointed that you were going to charge me 4700 for a replacement radio......are you kidding me????? this is a VW scam in my opinion. I have a Passat that runs great at 100,000 mike but now have no back up camera or radio - something is wrong here - the car s not even worth 4k - disappointed in VW - Jim Ries - 612-430-0977 More
by jries2405
Employees Worked With
Derek
June 09, 2020
Always an amazing experience Great service as always, The w West Side Volkswagen family are amazing. The service department is the best and that's why my loyalty is so high Great service as always, The w West Side Volkswagen family are amazing. The service department is the best and that's why my loyalty is so high More
by DOOGLAS
Employees Worked With
Dillon Case, Steven Konkel, Nick Ciardelli, Rick Tedesco
June 09, 2020
Super helpful and great communication. Very flexible with service and felt comfortable in the building. COVID safety precautions were being taken and even exceeded my expectations. Thank you! service and felt comfortable in the building. COVID safety precautions were being taken and even exceeded my expectations. Thank you! More
by KENDRA978
Employees Worked With
Nick Ciardelli, Rick Tedesco
