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Luther Westside Volkswagen - Service Center
St. Louis Park, MN
1,608 Reviews
1,608 Reviews of Luther Westside Volkswagen - Service Center
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January 31, 2020
I called west side to see if I could bring in my vw Jetta to have bulbs replaced while I waited.the tech on phone said to bring in car to express service door.they had bulbs replaced and warranty work done i to have bulbs replaced while I waited.the tech on phone said to bring in car to express service door.they had bulbs replaced and warranty work done in 1 1/2 hrs.fantastik service. More
by GISVOLD.DAVID
Verified CustomerEmployees Worked With
Doug Karnuth, Nick Ciardelli
Helpful January 30, 2020
I spent $6,566 in the service department and didnt even get a loaner car. The day after picking up my van the low coolant warning light came on and I had to return the van to westside volkswagen again. W get a loaner car. The day after picking up my van the low coolant warning light came on and I had to return the van to westside volkswagen again. When I picked up my van in had less gas in it than when I dropped it off. The original estimate for the repairs was $6,300. Five hours after I dropped off my van on the day before the appointment I recieved a call that the estimate was wrong and it would be about $7,400. More
by andyhietala
Employees Worked With
Tao Tao service advisor
January 30, 2020
The dealership always responds in a timely and professional manner. They keep me well-informed throughout the process of servicing my vehicle. I appreciate when they wash my car too. professional manner. They keep me well-informed throughout the process of servicing my vehicle. I appreciate when they wash my car too. More
by kerrynewstrom
Employees Worked With
Michael blair
January 30, 2020
Efficient service As usual, the service team were quiet efficient and completed the service work on time. Wish team members were up to speed with coupon offers. As usual, the service team were quiet efficient and completed the service work on time. Wish team members were up to speed with coupon offers. More
by markm18
Employees Worked With
January 29, 2020
Perfectly pleasant. I can imagine only that the work was expertly done, but I'd have signed a release and tipped the mechanic if I'd been able to WATCH it done. I can imagine only that the work was expertly done, but I'd have signed a release and tipped the mechanic if I'd been able to WATCH it done. More
by wkinghorn4
Employees Worked With
Rick Tedesco
January 29, 2020
Happily, I’ve always had great service at Luther Westside VW. I’ve been going here for years... they’ve always explained th e work that needed done, and never pressured me to do work I wasn’t able to do at t VW. I’ve been going here for years... they’ve always explained th e work that needed done, and never pressured me to do work I wasn’t able to do at that time. I purchased my new car there last year, so I look forward to many years of great service. More
by TIMMUM
Employees Worked With
Ryan NortZ, Nick Ciardelli
January 28, 2020
Quick and Effective; Good Communication I had Westside VW install a rearview mirror and my license plates. I was in and out in less time than expected, and they communicated with me before I had Westside VW install a rearview mirror and my license plates. I was in and out in less time than expected, and they communicated with me before and during the process effectively. Their waiting area was nice and had Wifi. I was able to work there while waiting for my vehicle to be serviced. More
by JMANI
Employees Worked With
Tao Thao
January 28, 2020
Oil change Fast, courteous, efficient and effective. The waiting room was comfortable and the amenities were good. It was only an oil change so I don’t have more Fast, courteous, efficient and effective. The waiting room was comfortable and the amenities were good. It was only an oil change so I don’t have more to say. More
by WEBETTEN
Employees Worked With
Ryan Nortz
January 26, 2020
50,000 mi. service Good job, quick service, comfortable waiting area. This is the first time I have worked with Derek Tiedke and he did a good job. I appreciate bein Good job, quick service, comfortable waiting area. This is the first time I have worked with Derek Tiedke and he did a good job. I appreciate being able to schedule online. More
by clgrimca
Employees Worked With
Derek Teidke
January 25, 2020
Great work, quick and easy!I only needed an oil change Great work, quick and easy! I only needed an oil change and some wipers this time, but the service is always fantastic. Love getting the free car was Great work, quick and easy! I only needed an oil change and some wipers this time, but the service is always fantastic. Love getting the free car wash too! More
by EKBENTLEY
Employees Worked With
Nick Ciardelli
