Luther Westside Volkswagen - Service Center

Running Late Asked to have my car ready by 4pm and was told no problem. When I checked with the service desk at 4:15pm they said they had called me to ask about 2 Asked to have my car ready by 4pm and was told no problem. When I checked with the service desk at 4:15pm they said they had called me to ask about 2 new front tires they said I needed. Check my phone and I didn't have any calls from them. I didn't have time for the tires as I was already late. Was told it would be ready in 15 minutes later. It wasn't. It was finally ready at 5pm. Not the end of the world but was very disappointed. I'll be getting the 2 new tires somewhere else. More

Pleasant Service Experience From intake through closeout the service was very professional and thorough. I was very pleased with the courtesy of staff and the quickness of servic From intake through closeout the service was very professional and thorough. I was very pleased with the courtesy of staff and the quickness of service. More

Service, tire Wonderful service, from the second I arrived until I left! They got me in promptly and out in the amount of time they estimated. Thank you! Wonderful service, from the second I arrived until I left! They got me in promptly and out in the amount of time they estimated. Thank you! More

Great as always! Westside Volkswagen continues to uphold it's great service and customer experience. Always considerate of your time and crate value for your pocketboo Westside Volkswagen continues to uphold it's great service and customer experience. Always considerate of your time and crate value for your pocketbook! Keep up the great work. More

fix my oil leak I came in with an oil leak after having my oil changed by a service station near me, needless to say they did the job poorly. I was happy to have the I came in with an oil leak after having my oil changed by a service station near me, needless to say they did the job poorly. I was happy to have the experts at Westside diagnose an fix the leak. No more oil changes at the service station! thanks guys! More

Quick, competent, helpful, friendly Interacted with multiple staff members. All were helpful. There was some confusion at pickup as to which set of keys were mine. But that was quickly r Interacted with multiple staff members. All were helpful. There was some confusion at pickup as to which set of keys were mine. But that was quickly resolved. Not a problem. More

Perfect Just what you ask for, just the way you asked for it, at the price you agreed to. These guys have a great service team, from mechanics to the front of Just what you ask for, just the way you asked for it, at the price you agreed to. These guys have a great service team, from mechanics to the front office. More

Service was completed in a timely manner I gave an excellent review because everyone was very friendly and professional. The service was completed in a timely manner. Plus they washed my ca I gave an excellent review because everyone was very friendly and professional. The service was completed in a timely manner. Plus they washed my car before being returned. More

50K Service Great service and informative updates from Amber. I appreciated the timely updates and explanations of the work being done. Also thanks for washing th Great service and informative updates from Amber. I appreciated the timely updates and explanations of the work being done. Also thanks for washing the car. More

Great service Our service rep was Amber. She did a great job.The quality of the work was good and everyone was friendly. They also washed the car which I appreciate Our service rep was Amber. She did a great job.The quality of the work was good and everyone was friendly. They also washed the car which I appreciate. More