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Luxury Auto Selection

Chicago, IL

1.0
2 Lifetime Reviews Review Dealership
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4580 N Elston Ave

Chicago, IL

60630

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Showing 2 reviews

June 26, 2020

"No masks, no service, and no respect."

- scg968

I went to Luxury Auto Selection to test drive a vehicle. None of the staff were wearing masks or took any precautions for COVID-19, this includes the co-founder of the business, Robbie Abbas. He did not tell me anything about the vehicle before I drove it, and did not even offered to be in the car while I took the vehicle for a test drive. As I test drove the vehicle, I could tell there were multiple red flags - the car had to have been in an accident before. At a loss, I took the vehicle back to the dealership and told Robbie it just wasn't for me. Instead of taking me for my word, he persisted to ask why. I told him I wasn't interested in buying a car from them. He immediately took offense and asked if there was anything they did to make me not want to buy the car from them. I explained to him that no one wore a mask, wiped the car down, told me about the vehicle, or drove the car with me and I'd rather buy a car from the other dealerships that are taking those measures. Robbie instantly got defensive and started arguing with me. I literally had to put up my hand to interrupt him and say "you asked" so I could finally walk out of there. All of these details are very telling about this business, and the biggest insult to me was being argued with after I answered his questions. If anyone wants to feel safe during a pandemic, know about the vehicle they're driving and be treated with respect, this is NOT the dealership for you.

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Recommend Dealer
No
Employees Worked With
Robbie Abbas
January 14, 2018

"Made great friends and was 100% Satisfied "

- 100% Trust Luxury Auto Selection

I had the pleasure to meet Robbie and Jimmy They felt like family right away Bought a beautiful 2006 range rover Had to have a new transmission put in Luxury auto select paid for half This dealer ship is 1000% trust worthy And i never tryst anyone Im from burbs they hooked me up

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Recommend Dealer
Yes
Employees Worked With
Jimmy and Robbie
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