Luxury Motor Cars
Hillside, NJ
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Richard was very fast and forward got everything done within 30 minutes all I had to do was come see the car place my payment sand sign some papers. Richard definitely go above and beyond within 30 minutes all I had to do was come see the car place my payment sand sign some papers. Richard definitely go above and beyond More
Nice clean dealership. Helpful and considerate. Would recommend to others. Good and thoughtful staff. Nice Helpful and considerate. Would recommend to others. Good and thoughtful staff. Nice More
This is a wonderful dealership! Very professional and extremely helpful with getting into the right car for me. Very professional and extremely helpful with getting into the right car for me. More
Great place I love my new car amazing staff thank you LMC for getting me approved for getting me approved More
The Best Dealership in the Tri State Area! I recommend everyone go there to take there time to be served the right way! My 2025 Mercedes Benz C 300 is amazing! Thank you Damarquis and Joe! I recommend everyone go there to take there time to be served the right way! My 2025 Mercedes Benz C 300 is amazing! Thank you Damarquis and Joe! More
Avoid this dealership at all costs! !! Promises made during the sales process were not honored, and for over a month I have been given nothing but excuses, delays, and assurances tha !! Promises made during the sales process were not honored, and for over a month I have been given nothing but excuses, delays, and assurances that my issue is being “handled.” Despite repeated follow-ups, there has been no resolution and no accountability. Customer service appears to end once the sale is complete. Based on my experience, I would not recommend this dealership to anyone and would strongly suggest shopping elsewhere. More
I visited Luxury Motor Cars in Hillside, NJ because I was seriously considering purchasing a BMW M235i they had advertised online. My experience genuinely felt like a parody of a car-buying experience and pe seriously considering purchasing a BMW M235i they had advertised online. My experience genuinely felt like a parody of a car-buying experience and perfectly illustrated why so many people distrust dealerships. The vehicle was advertised at one price, but once I arrived at the dealership, approximately $6,000 in additional charges were added to the asking price not including taxes or mandatory fees. What makes this particularly frustrating is that I had multiple conversations with the dealership before making the trip specifically about this vehicle. They had plenty of opportunities to disclose these fees and explain the true cost of the car, yet none of this was made clear until I was physically at the dealership. If the actual selling price is thousands of dollars higher than the advertised price, that isn’t a misunderstanding—it’s a marketing tactic designed to get customers through the door. At best, it’s a lack of transparency. At worst, it’s exactly the kind of bait-and-switch behavior that gives the entire automotive industry a bad reputation. The sales process felt like a stereotype of everything people dislike about car dealerships. The constant price changes, unexpected fees, and pressure tactics made the entire interaction feel more like a comedy sketch than a professional sales experience. After leaving, I spent more time researching the dealership’s reviews. While there are many positive Google reviews, I noticed that a surprising number appear to come from accounts with only a single review. That alone doesn’t prove anything, but it did raise questions for me, especially when compared with ratings on other platforms. At the time of writing, DealerRater, Carfax, and Cars.com all show significantly lower customer ratings than what appears on Google. Seeing that discrepancy made my experience feel less like an isolated incident and more like part of a pattern. I understand dealerships need to make money, but transparency matters. Customers deserve honest pricing and straightforward communication, especially when they have already invested their time traveling to see a vehicle after discussing it with the dealership beforehand. Based on my experience, I would not recommend doing business with this dealership. There are plenty of reputable dealers that are upfront about pricing and treat customers with respect. If you are considering buying a vehicle from Luxury Motor Cars, my advice is simple: run, don’t walk, in the opposite direction. More

