Luxury Motor Cars

PLEASE BEWARE OF THIS DEALERSHIP! ! READ THE NEGATIVE REVIEWS!! The things that people are saying is 100% accurate. I wish I would’ve read the negative reviews more thoroughly and ! READ THE NEGATIVE REVIEWS!! The things that people are saying is 100% accurate. I wish I would’ve read the negative reviews more thoroughly and not given the benefit of the doubt. Just don’t even waste your time unless you have money to waste!! I received a breakdown down on true car that told me one price that was totally different than what they were trying to offer me. The price increased THOUSANDS of dollars for “add ons” that were already done to the vehicle. The price was so outrageous I said no thanks. She then proceeded to say let me speak with manager and see what we can do for you. Called me back with a cheaper total and I verified that it would be the out the door price bcuz I’m traveling 3 hours and I don’t want to waste my time. I asked for it in writing.. red flag #1 should’ve been the red marker writing on the previous offer pictured below. Going against my better judgment I put $500 down to hold it. I immediately noticed the car had no rearview mirror during the test drive and I was assured it would be taken care of. Prior to coming I mentioned I had a pre-approval that I would be using to make sure it wouldn’t be an issue. Sitting down to get started I noticed the price that they were tryna give me was not what was discussed over the phone. He proceeded to say that the only way that I could get the lower priced is if I financed through them. Immediately I said I don’t want it how can I get my refund. After I traveled 3 hours! That should have been my instinct to RUN! Manager came to talk to me. He tried to talk me into the price. Again I declined then he asked me what price I would be happy with. At this point I’m annoyed and ready to go. He comes back with a lower price. Not exactly what we agreed on but lower and I took it. The whole experience has been shady and they are scammers! Asking to see my deductible amount for the insurance. Asking me to sign a check before they presented me with paperwork!! Saying they were gonna replace the rearview mirror but didn’t! Then lied and said they had to order it and would replace it. They provided me with one car key. Told me another lie about LoJack being able to give me a new key if I called them. During my drive home I’ve noticed a loud obnoxious squealing noise so now I have to take it to the shop. This is SAME DAY PURCHASE! Save yourself time stress and money!! UPDATE: Almost 4 weeks later with no update to mirror delivery and you pay thousands in fees to make sure the vehicle is ready for purchase but the mechanics can’t even place the rollers on the correct side which cost me an additional hundreds of dollars to repair More

AVOID AT ALL COST. They are selling high milage daily rentals at unrealistic prices.Cannot recommend> They are selling high milage daily rentals at unrealistic prices.Cannot recommend> More

I purchase an electric car over a month ago and I’m still waiting on the electric charger that was promised as part of the purchase. Despite multiple follow-ups with Howard and Richard and Ignazio, I’v still waiting on the electric charger that was promised as part of the purchase. Despite multiple follow-ups with Howard and Richard and Ignazio, I’ve received no clear answer or delivery. Very disappointing post-sale experience. I would not recommend this dealer at all More

This place is a scammer. You go thinking you’re paying one price they advertise. Then they jack it up 10 thousand dollars more . Please take my advice . Never go here . You w You go thinking you’re paying one price they advertise. Then they jack it up 10 thousand dollars more . Please take my advice . Never go here . You will be very disappointed for even driving in More

WARNING to Car Buyers My name is Chris Richardson from Norfolk, VA, and on August 4, 2025 I traveled over 300 miles by train and bus to purchase a 2020 Dodge Durango SRT from Luxury Motor Cars in Hil from Norfolk, VA, and on August 4, 2025 I traveled over 300 miles by train and bus to purchase a 2020 Dodge Durango SRT from Luxury Motor Cars in Hillside, NJ. The vehicle was advertised online for $36,001, and they even promised me an extra $750 off when I came in, making me believe I'd be paying $35,250 plus normal dealership fees. That price lined up with a KBB Great Value, which is why I made the trip. What actually happened: When I got there, they inflated the total with over $12,500 in bogus fees, destroying the deal and pushing the price far beyond KBB value: $3,995 "PREP w/ Recon & LMC CE" $1,875 "Prep/LoJack" $995 "Appearance Package" $399 "USWC Theft Protect" $2,100 "10% NON finance fee" a penalty for paying cash! The car itself? Dirty, grass clippings and dirt stuck to the body, interior smelled like smoke, and visible dirt inside and out. There was zero sign of the $5,000 "prep/appearance" work they tried to charge me for, let alone even hit with a garden hose. Definitely no ceramic coating. This is classic bait‑and‑switch. They use an artificially low price to get you on the lot, promise fake discounts, then pile on thousands in hidden charges when you're already there, knowing most people won't walk away after spending the time and money to get there. I walked away, but it cost me an entire day of travel, train and bus tickets, and wasted hours. If I had gone through with it, I would have overpaid by thousands for a dirty, poorly presented vehicle with an inflated price tag. My advice: Avoid Luxury Motor Cars at all costs. If this is how they treat you before the sale, imagine what it's like after they have your money. -- Chris Richardson, Norfolk VA I am posting this review everywhere to warn others until they stop scamming people. More

Misleading Pricing and Bait-and-Switch Tactics – Beware I had a deeply disappointing experience with Luxury Motor Cars while attempting to purchase a BMW X7 listed for $46,000 (plus taxes and fee Beware I had a deeply disappointing experience with Luxury Motor Cars while attempting to purchase a BMW X7 listed for $46,000 (plus taxes and fees, totaling $52,150). I obtained a TrueCar purchasing certificate confirming that price and spoke with their internet sales rep, Darius, who assured me over the phone that the price was firm and all I needed to do was come in to finalize the sale. Despite those assurances, when I arrived at the dealership, the price was not honored. Additional fees and inflated charges began to appear—fees that had never been disclosed previously. When I pointed out that this appeared to be a classic bait-and-switch situation, and mentioned I’d be filing a formal complaint, I was told by the sales manager, Richard, that they were refusing to sell me the vehicle at all and asked me to leave. This kind of behavior is not just unethical—it may be illegal under New Jersey consumer protection laws. I’ve since filed a complaint with the NJ Attorney General’s office and contacted legal counsel to pursue the matter further. I’ve also notified banks that work with this dealership about my experience. Buyers beware: If you’re considering this dealership, be cautious of their advertising practices. Make sure to document everything, and if you feel misled, don’t hesitate to report it. The only way to hold businesses accountable is through transparency and legal follow-through. More

Terrible people, avoid being lied to, I walked in preapproved, they instead “tried their banks”, 6 hours later to only go with the bank I was preapproved for 7% higher, still hassling me a month afte preapproved, they instead “tried their banks”, 6 hours later to only go with the bank I was preapproved for 7% higher, still hassling me a month after I paid the deposit and signed the paper work More

STAY AWAY! BAD PEOPLE. Complete waste of time. Classic bait and switch as they lure you in with low prices then try to gouge you for thousands of $ in nonsen BAD PEOPLE. Complete waste of time. Classic bait and switch as they lure you in with low prices then try to gouge you for thousands of $ in nonsense fees (vehicle prep, $3,995, LoJack $2,495, ETCH aka window etching $899). I feel sorry for the customers who fall for this nonsense. More

Absolutely phenomenal experience! Great prices wonderful customer service . Rich and uzo were phenomenal! From start to finish, the whole experience was easy quick and these sales men Great prices wonderful customer service . Rich and uzo were phenomenal! From start to finish, the whole experience was easy quick and these sales men are the most wonderful funny kind caring men we have come across ! Will be sending all family and friends to this dealer ! We wont be doing eork with anyone else! Thank you again for an amazing experience and a beautiful truck !!! More

This has to be one of the shadiest, unethical dealerships I ever experienced. Called to make an appointment to see a X850i. Got back....negotiated price and it APPEARED we had a deal. Then the shenanigans I ever experienced. Called to make an appointment to see a X850i. Got back....negotiated price and it APPEARED we had a deal. Then the shenanigans began in full throttle. The website said NOT INCLUDED is dealer prep fee (899) and taxes and motor vehicle fees. So they added $3,500 to the price agreed to for these fees....including a Lojoack, which i dont want and never asked, $1,500 for "brakes" and then the rest are the fees. So basically they added nonsense charges to keep the car at the price they want to sell it at with the illusion they are "giving you what was agreed". I still agreed but i wanted the nicks on the car fixed. They agreed... I put a refundable deposit down of $500. Right after they ran the charge through, they came back and said "unfortunately we need to charge another $1,100 for these repairs you want". I said "goodbye...refund my deposit and im done.". These shady folks charged the 3.5% credit card fee and wouldnt refund that back. STAY AWAY FROM THIS DEALERSHIP!!! They are ALL non-trustworthy characters. As a parallel...i researched quality dealers with good reviews.... Same process....got a price over the phone, they showed me the same model car with facetime and detailed pictures....showed me the 2 minor nicks on the car....they drove it while i was on video and looked perfect. Deal was done and processed in 30 minutes and shipping the car from Florida. there are good quality "used car dealerships" out there. Not these clows. Go somewhere else. More