Luxury Motor Cars

The worst thing I ever did on 04/08/24, was to go to this car dealership. Only went to make enquiries to purchase 2020 Lexus rx 350. I was will to make a down payment of 11,000 including my Toyota camry. Aft car dealership. Only went to make enquiries to purchase 2020 Lexus rx 350. I was will to make a down payment of 11,000 including my Toyota camry. After my negotiations with the sales representative, he went to call the finance man. The first thing he will ask the sales representative in front of me was, where's he taking the car too, is he taking it to Africa or what, and secondly he asked the sales rep, have you checked his credit score. I told him I can't finance above 27k because the Lexus already have 44,000 miles on it, and they should give me car keys. On my way leaving, he said to me, hope you have enough gas in your car to take you back home. I noticed everyone in their reception started to steer at me. I just quietly got out the place. History will judge this company for how they treated me. I already bought my 2021 Lexus rx 350 from another dealership who knows how to receive customer. More

Terrible customer service. . they lie Anything to get a sale. Very manipulative and misleading. Took weeks to get the car I purchased. The car came back with dents.. and the f . they lie Anything to get a sale. Very manipulative and misleading. Took weeks to get the car I purchased. The car came back with dents.. and the front two tires failed inspection More

Purchased a car in January of 2024, haven’t received my plates in over 2 months. My calls get screened so they don't pick up. Customer Service at the dealership has no answers. When they do pick up they l plates in over 2 months. My calls get screened so they don't pick up. Customer Service at the dealership has no answers. When they do pick up they leave me on hold so I can eventually hang up. They gave me two temp plates that have both expired. More

I bought a car at this location couple of weeks ago. The people here are not honest. They said they will change the breaks, changes the tires, fix the dent, download a GPS... But they never did. They ju The people here are not honest. They said they will change the breaks, changes the tires, fix the dent, download a GPS... But they never did. They just promise a lot that make you satisfy with what they promised and close the deal. Once you made the payment, they will not even respond to your message or call. The delivery date is delayed for more than a week. And during this time. It's hard to connect with them and get a firm date. More

Zero stars They mark their price up 10k in dealer fees Billy in finance so be prepared to over pay Billy in finance so be prepared to over pay More

Take a mechanic with you when you buy a car from this establishment. I bought a car in October of 2023. My salesperson was Haneef. He advised me that they would order the top of the console because i establishment. I bought a car in October of 2023. My salesperson was Haneef. He advised me that they would order the top of the console because it was missing. I called and spoke to numerous people just got the run around, okay. Second I took my car to my mechanic for a simple oil change and tire rotation and he advised me that this car needed a lot of basic maintenance that you would think that Luxury Motors would have done before they sold the vehicle to me like Cvt Tran service, coolant flush,brake flush,power steering flush, fuel injector service, throttlebody service. I spoke with the GM and he advised me to take the car to there Butler NJ Service Center and he doesn't know if they will pay for all of these services. If you don't want the run around and a headache do not buy a car from this establishment. They are just Terrible More

The service was unprofessional. The seller didn't know anything about the car. On the top of that he was very pushy. With combination of him smelling like Marijuana was unacceptable The seller didn't know anything about the car. On the top of that he was very pushy. With combination of him smelling like Marijuana was unacceptable. It was the reason I didn't do any deal with that place. More

Very unprofessional business attitude. I needed to call you guys three times, before someone has taken the time to answer my request. I got a call later from an SDR and he wanted to send m I needed to call you guys three times, before someone has taken the time to answer my request. I got a call later from an SDR and he wanted to send me a quote. Never got one. Long story short, I bought my car somewhere else. Big disappointment More

After speaking with 3 different people over the phone and finally getting some answers on the vehicle I was interested in, they wanted to tack on about $8k in added fees…not talking about TT&L, just fees! I finally getting some answers on the vehicle I was interested in, they wanted to tack on about $8k in added fees…not talking about TT&L, just fees! I quickly moved on to other options. Lol. What a scam of a “dealership”. More

Never buy anything from them again. They sold me a flood damaged car! It's been over a month and I still haven't gotten my down payment back! They sold me a flood damaged car! It's been over a month and I still haven't gotten my down payment back! More