Lynch Chevrolet of Kenosha

Easily one of the worst service experiences Quite simply one of the worst possible experiences imaginable abbreviated version: Purchased a new car from these folks with the very best warranty Quite simply one of the worst possible experiences imaginable abbreviated version: Purchased a new car from these folks with the very best warranty they offered. Brought it in for an oil change asked five (5) different people in the service department if the oil change was covered - they assured me it was not, so, (after paying for the oil change I met and spoke with Jeff Treu - he assured me it was covered and they would refund my money so: I was Charged for an oil change while under warranty (it's been months, still no refund) They performed (??) and Charged for a fuel flush I did not need (side note: my mileage has dropped significantly since the 'flush' Jeff Treu assured me that was common and it should come back up (it has been months I am still down over 100 miles per tank) They returned my vehicle to me an entire day late They returned my vehicle with a new rubbing noise I returned the vehicle to them, was told I needed brakes and that they needed to break locking lugnuts off of the wheels (an extra $150) They replaced the brakes ($500+) the noise was still there. (meaning I did not need breaks and my lugnuts did not need to be broken off). They told me it was a wheel bearing and they'd call me when it came in. they never did ( said they sent me an email?? please!) Fast forward a month and now - since the vehicle is over the 60,000 mile warranty IF I pay for a diagnostic they will see what they can do about determining what the problem is and how much if any of it they will cover. oh and still no refund of the original oil change charge!! STAY AWAY More

Worked with Suzanne and a lady name Kiki and also young man by the name of Kenny all three were great I felt like they really New there product most dealerships don’t. man by the name of Kenny all three were great I felt like they really New there product most dealerships don’t. More

If you are looking to buy a new/used vehicle, you have to see Scott VerHagen, He is not the regular sales man you get at all dealerships, he made sure we felt like family, gave us our space and was respectfu see Scott VerHagen, He is not the regular sales man you get at all dealerships, he made sure we felt like family, gave us our space and was respectful. We really recommend him. By the way, my wife is super happy with her jeep!!! Thanks again Scott! More

Sold a total lemon Disappointed in the purchase from Lynch. 2011 Jeep Patriot in Aug 2018. Unfixed recalls from 2013. AIR BAGS! Multiple additional issues from the start Disappointed in the purchase from Lynch. 2011 Jeep Patriot in Aug 2018. Unfixed recalls from 2013. AIR BAGS! Multiple additional issues from the start. Do your research. Go somewhere else. More

Amazing new purchase experience! Went in looking at a custom C10. Met a fantastic sales woman -Angelita. Although they did not have a C10 that we wanted, they went above and beyond to Went in looking at a custom C10. Met a fantastic sales woman -Angelita. Although they did not have a C10 that we wanted, they went above and beyond to get us into a Truck we couldn't resist. Everyone from sales-mgr-finacing service and accessories dept. was A-1 in customer service. More

ATS Cadillac I was very satisfied at first when I purchased my Cadillac ATS, then 11 months after the purchase the car would not shift correctly. I noticed that i I was very satisfied at first when I purchased my Cadillac ATS, then 11 months after the purchase the car would not shift correctly. I noticed that in 2014 there was a recall by GM for the shiftier cable to be fixed, after paying a $135.00 diagnostic fee Lynch told me it would be almost $500.00 to repair the whole shiftier. I proceeded to call GM headquarters and explain the issues, the does not have even 40,000 miles on it, and I do take great care of my vehicle. I felt that because this was a previous issue with a recall that I was not responsible for the whole shiftier being replaced. GM headquarters explained to me that because i was not a loyal customer of Lynch the would not accept any cost assistance with this problem. This is the first newer vehicle I have purchased, it was only 11 months ago and to not be considered a loyal customer really shows me how your customer service operates. I was a loyal customer at least I thought. This has been a 3 week ordeal in between the holidays that I have been dealing with and still have no satisfaction with the problem. Not to mention I will not drive the vehicle because it can actually shift while not even applying the break, I have a family including a young 4 year old girl. Safety comes first! I thought I was providing that to my family purchasing a Cadillac! More

Good customer service Just bought a 2018 Chevy Malibu from Jessica at Lynch Chevrolet. She was very friendly and nice help me out last year when I bought my cruise from the Just bought a 2018 Chevy Malibu from Jessica at Lynch Chevrolet. She was very friendly and nice help me out last year when I bought my cruise from there and now this year with my Malibu. More

After sale the sales man did not follow through on promises I bought a new used car the sales man I asked to show me how stuff worked on the car, and to have the seats shampooed from stains on them. After walke I bought a new used car the sales man I asked to show me how stuff worked on the car, and to have the seats shampooed from stains on them. After walked out of the financing and was told my new car was ready to go. He was. I were to be found. I asked for the stuff to be put into the contract they said they would take care of me. Had to deal with the sales manager and part of what was told was done. More

GREAT SERVICE AND WALK YOU THREW EVERYTHING FROM THE SERVICE AND THE SUV I BOUGHT THEY show me how to set up the vehicle and under stand it AND WALK YOU THREW EVERYTHING FROM THE SERVICE AND THE SUV I BOUGHT THEY show me how to set up the vehicle and under stand it More

Great salesman and customer service from Marcus Andrews Marcus Andrews Is doing an excellent job with helping me and with my car needs. Marcus is very friendly and helpful. I want to say thanks for all your Marcus Andrews Is doing an excellent job with helping me and with my car needs. Marcus is very friendly and helpful. I want to say thanks for all your help Marcus your the man 👍🏾. More