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Lynn Layton Chevrolet

Decatur, AL

4.7
3,003 Reviews
Lynn Layton Chevrolet, your Decatur Chevrolet dealership, offers one of the largest inventories of new 2009/2010 and used Chevrolet car, Chevrolet truck, Chevrolet van and Chevrolet SUV vehicles from Huntsville to Birmingham to Memphis and on to Nashville, Tennessee. Come on in to test drive a Chevrolet Cobalt, Impala, Tahoe, TrailBlazer, Silverado or Tahoe model. Visit us on the corner of Highway 31 and Highway 67 in Decatur, where people make the difference.
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2416 Highway 31 S

Decatur, AL

35601

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Showing 3,003 reviews

March 19, 2024

Not satisfied at all. Waited over an hour last my appointment time before they even moved my truck and waited over 2 hours for a simple oil change and tire rotation. Wa More

by jeremy.fry11
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Shawn Holmes
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : No idea who I worked with or who worked on my truck they didn't tell me their names. , Ben Thrasher
Mar 21, 2024 -

Lynn Layton Chevrolet responded

Jeremy, we are concerned to hear about the poor experience you had with us. We are committed to improving our services, and your insights will be invaluable in helping us make any necessary changes. We hope you will give us another chance to make it right and provide you with a much better experience. If there's anything specific you would like to discuss or if you have any further feedback, please don't hesitate to reach out to us directly. Sincerely, The Lynn Layton Chevrolet Team

March 18, 2024

I had an appointment for 3/13 @ 9am. My car sat there for three business days and was never looked at. Every time I called to check on it I was told 'I should be calling you in a few hou More

by brooke_lindsey
Recommend Dealer
No
Employees Worked With
Ben Thrasher, Ben Thrasher
March 18, 2024

Always had great service and great relationship. Never had a problem that was not resolved in a very courteous manner. More

by emccleskey
Recommend Dealer
Yes
Employees Worked With
Paul West
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paul West
March 18, 2024

Very friendly people and are very helpful and polite. Great service team thank you so much More

by JUSTBEAS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Swann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shawn Holmes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 21, 2024 -

Lynn Layton Chevrolet responded

Thank you for this wonderful feedback! We are happy to hear how our staff helped you and we will be sure to let them know of your kind words. Take care and have a great day! Sincerely, The Lynn Layton Chevrolet Team

March 17, 2024

My experience is always great , fast and friendly. I will definitely recommend the service to my friends & family . More

by latwonbailey
Recommend Dealer
Yes
Mar 20, 2024 -

Lynn Layton Chevrolet responded

We really appreciate the kind recommendation. We would be happy to welcome your family, friends, and anyone else you send our way! Hopefully, we will see you back again as well! Sincerely, The Lynn Layton Chevrolet Team

March 17, 2024

The salesman, Joel Cessa, was excellent. Very knowledgeable. Answered our questions. Keep us informed about our vehicle before it arrived and called us as soon as it arrived at the dealershi More

by lscrews2405
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Joel Cessa
Mar 20, 2024 -

Lynn Layton Chevrolet responded

Thank you for the great feedback! We are so happy to hear that you have enjoyed your visit here at our dealership! Joel is a great asset and we're thankful to have him on our team. We appreciate your business! Sincerely, The Lynn Layton Chevrolet Team

March 17, 2024

Service has improved since my last visit, they got me in and out in a timely manner. More

by DAROLDFETNER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawn Holmes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 20, 2024 -

Lynn Layton Chevrolet responded

We cannot thank you enough for this review of our service center! We know how valuable your time is and we aim to provide efficient and thorough maintenance to all our customers. Please do not hesitate to come back again if you need anything else in the future! Sincerely, The Lynn Layton Chevrolet Team

March 15, 2024

It's very convenient for the service department to open at 7am. I can drop off my car and be at work on time. More

by Love my Camaro
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Swann
Mar 19, 2024 -

Lynn Layton Chevrolet responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, The Lynn Layton Chevrolet Team

March 15, 2024

I like that the service department opens at 7. It's very convenient to drop off my car, go to work and get a call when it's done. I am concerned that in October I paid $150 for tire rotation and o More

by Love my Camaro
Recommend Dealer
Yes
Employees Worked With
George Swann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : George Swann
Mar 18, 2024 -

Lynn Layton Chevrolet responded

We appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to us so that we can learn more about your visit. We hope to talk with you soon. Sincerely, The Lynn Layton Chevrolet Team

March 15, 2024

Awesome. Mike Harris is phenomenal. Mike Harris is the reason I come to Lynn Layton. More

by Satisfied
Recommend Dealer
Yes
Employees Worked With
Ben Thrasher, Ben Thrasher
Mar 18, 2024 -

Lynn Layton Chevrolet responded

Thank you for reaching out to us and letting us know about your recent visit. We appreciate everything Mike does for Lynn Layton Chevrolet and our customers. Hope to see you again soon! Sincerely, The Lynn Layton Chevrolet Team

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