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Lynn Layton Chevrolet - Service Center
Decatur, AL
1,093 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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1,093 Reviews of Lynn Layton Chevrolet - Service Center
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April 25, 2024
Bobby Richie and George Swan did an excellent job. Both are professional and customer focused. Both are professional and customer focused. More
by JM
Employees Worked With
Helpful April 24, 2024
Everyone was helpful and friendly. I have 2 complaints. I was suppose to receive a phone call when my car was ready for pick up. I dropped it off at 1pm. By 4pm no one called me. I che I have 2 complaints. I was suppose to receive a phone call when my car was ready for pick up. I dropped it off at 1pm. By 4pm no one called me. I checked my Chevy app and it had all my new updates on there. So, I called to see if my car was ready for pick up. When I called there was a lack of phone etiquette. The man did not put me on hold or even move the phone away from his mouth when he yelled a question to everyone about whether or not they had assisted me. It was very loud in my ear. And then I could hear the man that answered on the other end holler his response. That is a lack of professionalism and courtesy I wish would improve. More
by s_laughmiller
Verified CustomerApril 24, 2024
Good service always. Very honest and upfront on coats. They take good care of your vehicle. Very honest and upfront on coats. They take good care of your vehicle. More
by DWAYNEBTAYLOR
April 24, 2024
I had a great experience. Ben was efficient and the service was prompt. Thank you. Ben was efficient and the service was prompt. Thank you. More
by maxinehembree33
April 23, 2024
Very dependable and very one is very friendly and helpful.Short waiting time on your service helpful.Short waiting time on your service More
by KATHYKELLY0086
April 23, 2024
They were quick and efficient. I have 2 dealerships a lot closer to me that I refuse to use due to bad experiences, but I will be bringing my vehicle back here for further services I have 2 dealerships a lot closer to me that I refuse to use due to bad experiences, but I will be bringing my vehicle back here for further services. More
by waite_christine2003
April 19, 2024
Very responsive to your concerns and follows up to make sure everything was to my satisfaction. sure everything was to my satisfaction. More
by Bassguy285
Employees Worked With
April 18, 2024
My 2023 Silverado Duramax (I6 TurboDiesel) was down for 67 days for a DEF injector hose, due to the UAW strike in late 2023. Truck had 182 miles. Chevrolet took care of me after a strong letter. The dea 67 days for a DEF injector hose, due to the UAW strike in late 2023. Truck had 182 miles. Chevrolet took care of me after a strong letter. The dealer personnel did what they could, not their fault. Truck was finally fixed. From the start, the passive door lock / unlock switch on the passenger door handle didn't work. I began having radio problems with volume and XM saved channels dropping off. FINALLY got those problems fixed this week and the truck is now 100% functional. Overall experience with LynnLayton has been a wash, the bad matching the good. Will see what the future holds. More
by oilheadmike
April 18, 2024
Mike Davis made the maintenance on my C8 coupe quick and easy! Called for an appointment and he got me in the same day! easy! Called for an appointment and he got me in the same day! More
by kthorn3100
