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Lynn Layton Chevrolet

Decatur, AL

Overview
Employees
Reviews
Vehicles
4.7
2,937 Reviews
Lynn Layton Chevrolet, your Decatur Chevrolet dealership, offers one of the largest inventories of new 2009/2010 and used Chevrolet car, Chevrolet truck, Chevrolet van and Chevrolet SUV vehicles from Huntsville to Birmingham to Memphis and on to Nashville, Tennessee. Come on in to test drive a Chevrolet Cobalt, Impala, Tahoe, TrailBlazer, Silverado or Tahoe model. Visit us on the corner of Highway 31 and Highway 67 in Decatur, where people make the difference.
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2416 Highway 31 S

Decatur, AL

35601

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Showing 2,937 reviews

January 27, 2024

Mike is awesome. I am a repeat customer and he always gives 100 ?? Awesome customer service More

by Joyce11
Recommend Dealer
Yes
Employees Worked With
Mike Kelly
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Jan 29, 2024 -

Lynn Layton Chevrolet responded

Joyce, thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued loyalty. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, The Lynn Layton Chevrolet Team

January 27, 2024

Very professional and helpful,great place to do business Jody and Ron were easy to deal with very satisfied More

by lisajeter08
Recommend Dealer
Yes
Employees Worked With
Ron Hardin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ron Hardin
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Jan 29, 2024 -

Lynn Layton Chevrolet responded

Thank you so much for the nice review, Lisa! We really appreciate this feedback and we'll be certain to share your compliments with our staff. We pride ourselves on offering high-quality customer service, and we're glad we were able to take care of you. It was our pleasure! Sincerely, The Lynn Layton Chevrolet Team

January 27, 2024

Very good. .. I had an appointment for my service they were ready and got my car done quickly. More

by janeleedavis
Recommend Dealer
Yes
Employees Worked With
Ben Thrasher, Ben Thrasher
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Jan 30, 2024 -

Lynn Layton Chevrolet responded

Thank you for writing such a great review about our dealership! We appreciate the feedback and are pleased that your service experience was so positive. We always do our best to make sure all of our customers leave completely satisfied with the maintenance work performed on their vehicle. We look forward to seeing you again. Sincerely, The Lynn Layton Chevrolet Team

January 27, 2024

Most employees were very nice but one of the employees were very rude. I had an appointment at 10 and they told me it would take an hour to work on it. And they didn’t start working on it until 11:30. The More

by peytonhsteele11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I couldn’t remember the guys name that was rude. He was an older skinny guy., Ben Thrasher
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Jan 29, 2024 -

Lynn Layton Chevrolet responded

Thank you for your feedback. Our customers are our top priority, and it appears that your recent experience with our staff does not reflect that. Please don't hesitate to contact us so that we can discuss this issue in greater depth. We hope to hear from you soon. Sincerely, The Lynn Layton Chevrolet Team

January 27, 2024

I had to pursue the purchase. Seemed as though I know a lot more about the process than him (when it comes to Corvette availability and limitations) More

by tcounts00
Recommend Dealer
Yes
Employees Worked With
Brent Warner
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Jan 30, 2024 -

Lynn Layton Chevrolet responded

We appreciate your feedback about your recent experience with us. Your experience with us is not the customer service that we strive to provide. Please contact us at your earliest convenience, we look forward to speaking with you. Sincerely, The Lynn Layton Chevrolet Team

January 27, 2024

Every person that I meet at the dealership were polite and everyone that was new to the room would always ask if I was being help you have a good group of employees you should be proud of them More

by tdouglass524
Recommend Dealer
Yes
Employees Worked With
Ben Thrasher, Ben Thrasher
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Jan 30, 2024 -

Lynn Layton Chevrolet responded

Thank you for taking the time to write about your experience with us. We are determined to deliver detail-oriented, honest, and personalized customer service. Your glowing review is a reflection of our dedication to going the extra mile to please our guests. We would love to work with you again. Sincerely, The Lynn Layton Chevrolet Team

January 27, 2024

They were right on time. Did everything they said they would and were very helpful. More

by charrison743
Recommend Dealer
Yes
Employees Worked With
Ben Thrasher, Ben Thrasher
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Jan 30, 2024 -

Lynn Layton Chevrolet responded

Thank you for the feedback! We are happy to hear about your positive experience at Lynn Layton Chevrolet, and we are grateful you chose us for your automotive needs. We look forward to working with you again in the future! Sincerely, The Lynn Layton Chevrolet Team

January 27, 2024

Vehicle was dropped off night before so it would be one of first in line and was not completed until mid afternoon More

by ROBORVIN
Recommend Dealer
No
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Jan 29, 2024 -

Lynn Layton Chevrolet responded

Thank you for your feedback. Your experience is not reflective of the service we aim to provide to our guests. We would like to hear more about your experience so we can ensure we prevent these issues from happening again. Sincerely, The Lynn Layton Chevrolet Team

January 27, 2024

Impeccable service. Nice atmosphere. Helpful, punctual, friendly, warm, kind, polite, thorough, thoughtful, professional, top tier, respectful. More

by mdwallac
Recommend Dealer
Yes
Employees Worked With
Ben Thrasher, Ben Thrasher
Report | Print
Jan 30, 2024 -

Lynn Layton Chevrolet responded

Thank you for writing this amazing review for our team! At Lynn Layton Chevrolet, we always appreciate customer feedback, and we are pleased to hear that our team provided a comfortable and welcoming visit. We hope to earn the opportunity to work with you again in the future. Please let us know if you have any questions. Sincerely, The Lynn Layton Chevrolet Team

January 27, 2024

Product knowledge excellent Treated my wife and I with respect and kindness. Excellent communication with us. More

by khjohns4
Recommend Dealer
Yes
Employees Worked With
Stuart Tanksley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stuart Tanksley
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Jan 30, 2024 -

Lynn Layton Chevrolet responded

Thank you for the feedback! Our top priority is exceptional customer care and we are proud that this was offered to you during your recent visit. Sincerely, The Lynn Layton Chevrolet Team

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