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Lynn Layton Chevrolet

Decatur, AL

Overview
Employees
Reviews
Vehicles
4.7
2,925 Reviews
Lynn Layton Chevrolet, your Decatur Chevrolet dealership, offers one of the largest inventories of new 2009/2010 and used Chevrolet car, Chevrolet truck, Chevrolet van and Chevrolet SUV vehicles from Huntsville to Birmingham to Memphis and on to Nashville, Tennessee. Come on in to test drive a Chevrolet Cobalt, Impala, Tahoe, TrailBlazer, Silverado or Tahoe model. Visit us on the corner of Highway 31 and Highway 67 in Decatur, where people make the difference.
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2416 Highway 31 S

Decatur, AL

35601

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Showing 2,925 reviews

January 07, 2024

2nd time I've had an 'appointment' and my truck wasn't even looked at on the day of said appointment. Been 4 times for same issue More

by JPDUDLEY09
Recommend Dealer
No
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Jan 09, 2024 -

Lynn Layton Chevrolet responded

Thank you for your feedback. Here at Lynn Layton Chevrolet, we pride ourselves on customer satisfaction, and your recent experience with our staff does not reflect that. Please contact us at your earliest convenience so that we can discuss this issue in greater depth. Sincerely, The Lynn Layton Chevrolet Team

January 07, 2024

Communication with customers could be better. For example, tell customer when car is finished. So they can schedule a ride or take time off work before payment office closes. More

by tori_norris
Recommend Dealer
No
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Jan 09, 2024 -

Lynn Layton Chevrolet responded

Thank you for your feedback, Tori. We strive for 100% customer satisfaction and it’s concerning to hear your recent service visit did not meet your expectations. Your feedback will be reviewed by our team and we encourage you to contact us at your earliest convenience to discuss this in greater detail. Sincerely, The Lynn Layton Chevrolet Team

January 05, 2024

Very courteous and thourough. Call backs were prompt and informative during the delay in getting parts More

by chris.partain
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Fields
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ben Armstrong
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 05, 2024 -

Lynn Layton Chevrolet responded

Your kind words and fantastic review are greatly appreciated! I am elated to hear that our team was able to provide you with the pressure-free and knowledgeable service we strive to deliver to each of our guests. Thank you for spreading the word about your excellent experience; we look forward to working with you, your family, and your friends in the future. Sincerely, The Lynn Layton Chevrolet Team

January 02, 2024

Courtesy patience to work with a customer paying detail to the customer cars are great More

by greenshawne74
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Zack witcher
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Jan 04, 2024 -

Lynn Layton Chevrolet responded

We are delighted to hear that you had a positive experience with us. We strive to provide the best customer service possible and are glad that we could meet your expectations. Thank you for your kind words! Sincerely, The Lynn Layton Chevrolet Team

January 01, 2024

Service was excellent. . friendly staff! I wii use Lynn Layton again when I need service for my vehicles. More

by curtisehicks1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Fields
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 03, 2024 -

Lynn Layton Chevrolet responded

Thank you for your outstanding rating about our service department, Curtis. We appreciate the opportunity to service your vehicle and look forward to doing so in the future. Thanks for taking the time to write this review! Sincerely, The Lynn Layton Chevrolet Team

December 30, 2023

Amazing ,great and easy and quick . Very nice and was very helpful with all questions More

by dusttinharris7418
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeremy Fields
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ben Armstrong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 02, 2024 -

Lynn Layton Chevrolet responded

Thank you for sharing your feedback about your experience with us, Dusttin. We're glad to hear that you had a smooth and easy experience with us. Please let us know if there is anything else that we can assist you with. Sincerely, The Lynn Layton Chevrolet Team

December 23, 2023

Techs were on time. Diagnosed the problem and got me out in a hour and explained it very well More

by WARDNICHOLS
Recommend Dealer
Yes
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Dec 26, 2023 -

Lynn Layton Chevrolet responded

Thank you for your wonderful feedback! We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, The Lynn Layton Chevrolet Team

December 23, 2023

He took care of my problem and ordered the necessary parts He took care of my problem More

by mtcowart128
Recommend Dealer
Yes
Employees Worked With
George Swan
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Dec 26, 2023 -

Lynn Layton Chevrolet responded

Thank you for this amazing review! We really appreciate your business! Sincerely, The Lynn Layton Chevrolet Team

December 22, 2023

I had an excellent experience at Lynn Layton. Mike always does the best job. Great More

by z71tread
Recommend Dealer
Yes
Employees Worked With
Mike Davis
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Dec 22, 2023 -

Lynn Layton Chevrolet responded

Thank you for taking the time to write us a great review! We are thrilled to hear that you had such a great experience with us. Please let us know if we can help you with anything else. Sincerely, The Lynn Layton Chevrolet Team

December 22, 2023

Lynn Layton does a great job to make sure your satisfied With your new vehicle More

by BAnerton18106
Recommend Dealer
Yes
Employees Worked With
George
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Dec 22, 2023 -

Lynn Layton Chevrolet responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Sincerely, The Lynn Layton Chevrolet Team

Dec 22, 2023 -

BAnerton18106 responded

Thankyou very much

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