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Lynn Layton Chevrolet

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Lynn Layton Chevrolet

Name: Lynn Layton Chevrolet
Address: 2416 Highway 31 S, Decatur, AL, 35601, US
Telephone: (256) 274-4642
Rating: 4.7

4.7

2,967 Reviews

2416 Highway 31 S, Decatur, Alabama 35601

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Sales: (256) 274-4642

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Lynn Layton Chevrolet

Decatur, AL

Overview

Employees

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4.7

2,967 Reviews

Lynn Layton Chevrolet, your Decatur Chevrolet dealership, offers one of the largest inventories of new 2009/2010 and used Chevrolet car, Chevrolet truck, Chevrolet van and Chevrolet SUV vehicles from Huntsville to Birmingham to Memphis and on to Nashville, Tennessee. Come on in to test drive a Chevrolet Cobalt, Impala, Tahoe, TrailBlazer, Silverado or Tahoe model. Visit us on the corner of Highway 31 and Highway 67 in Decatur, where people make the difference.

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2416 Highway 31 S

Decatur, AL

35601

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4.7

2,967 Reviews

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This rating includes all dealership reviews, with more weight given to recent reviews.

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Overview Employees Reviews (2,967) Inventory (752)

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Sales: (256) 274-4642

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repair service department unprofessional inspection rude phone call loan loaner car

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Showing 2,967 reviews

January 07, 2024

SERVICE VISIT

George always makes sure I am taken care of in a timely manner and happy with my service manner and happy with my service More

by Dawn.patbrown

Verified Customer

Recommend Dealer

Yes

Employees Worked With

George

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Jan 10, 2024 -

Lynn Layton Chevrolet responded

Dawn, thank you for reaching out to us and letting us know about your recent visit. We appreciate everything George does for Lynn Layton Chevrolet and our customers. Hope to see you again soon! Sincerely, The Lynn Layton Chevrolet Team

January 07, 2024

SERVICE VISIT

Great and fast customer service! Great customer service and overall excellent experience. One of the best dealerships i've ever experienced. Great customer service and overall excellent experience. One of the best dealerships i've ever experienced. More

by henrylatonya151

Verified Customer

Recommend Dealer

Yes

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Jan 09, 2024 -

Lynn Layton Chevrolet responded

We are delighted to hear that you had a positive experience with us, Henry. We strive to provide the best customer service possible and are glad that we could meet your expectations. Thank you for your kind words! Sincerely, The Lynn Layton Chevrolet Team

January 07, 2024

SERVICE VISIT

Scheduled service on line, including details about need to inspect prior suspension maintenance. Checked in fine, very friendly and competent. Had no record of my appointment. Picked up car and was informe to inspect prior suspension maintenance. Checked in fine, very friendly and competent. Had no record of my appointment. Picked up car and was informed that I would have to make a separate appointment to have the suspension inspected. Hugely disappointing. More

by PATRICK87

Verified Customer

Recommend Dealer

Employees Worked With

Service

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Jan 09, 2024 -

Lynn Layton Chevrolet responded

Thank you for your feedback, Patrick. We strive for 100% customer satisfaction and it’s concerning to hear your recent service visit did not meet your expectations. Your feedback will be reviewed by our team and we encourage you to contact us at your earliest convenience to discuss this in greater detail. Sincerely, The Lynn Layton Chevrolet Team

January 07, 2024

SERVICE VISIT

Mike It was awful! !!! Made an appointment a week ahead of time than get there for my appointment to be told it could be a week before my car would be looked at.. Very p !!! Made an appointment a week ahead of time than get there for my appointment to be told it could be a week before my car would be looked at.. Very poor customer service. More

by Knopps

Verified Customer

Recommend Dealer

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Jan 09, 2024 -

Lynn Layton Chevrolet responded

Thank you for your feedback. Our customers are our top priority, and your recent experience with our staff does not reflect that. Please don't hesitate to contact me so that we can discuss this issue in greater depth. We hope to hear from you soon. Sincerely, The Lynn Layton Chevrolet Team

January 07, 2024

SERVICE VISIT

Waited less time than I intended. Friendly this time. Showed some concern about my service. Friendly this time. Showed some concern about my service. More

by 24family14

Verified Customer

Recommend Dealer

Yes

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Jan 09, 2024 -

Lynn Layton Chevrolet responded

Thank you for taking the time to provide this feedback. Our customers are our greatest asset and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail. Sincerely, The Lynn Layton Chevrolet Team

January 07, 2024

SERVICE VISIT

Problem with transmission not fixed/ trade in for vehicle purchased at Lynn Layton very low purchased at Lynn Layton very low More

by nchrisnorwwod

Verified Customer

Recommend Dealer

Employees Worked With

Service department/ sales person

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Jan 09, 2024 -

Lynn Layton Chevrolet responded

We would like to speak with you directly in order to better understand the circumstances you’ve described and reach a satisfactory resolution together. Please contact us directly at your earliest convenience. Thank you, we look forward to speaking with you. Sincerely, The Lynn Layton Chevrolet Team

January 07, 2024

SERVICE VISIT

Good service and great people. I recently had a fantastic experience at Lynn Layton Chevrolet. The service was top-notch, and the staff were incredibly helpful and friendly. From s I recently had a fantastic experience at Lynn Layton Chevrolet. The service was top-notch, and the staff were incredibly helpful and friendly. From start to finish, they made the servicing process smooth and enjoyable. Highly recommend! More

by Alabama.A

Verified Customer

Recommend Dealer

Yes

Employees Worked With

George

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Jan 09, 2024 -

Lynn Layton Chevrolet responded

We love hearing about guests who have a wonderful experience at our dealership and we are happy you are one of them! We understand that servicing your car is an important decision and we are honored that you chose Lynn Layton Chevrolet. Please feel free to contact us if you have any questions about your vehicle. Sincerely, The Lynn Layton Chevrolet Team

January 07, 2024

SALES VISIT - NEW

Everyone at the dealership was great! Made me and my wife very comfortable and made our buying experience very easy! Made me and my wife very comfortable and made our buying experience very easy! More

by itow4u

Verified Customer

Recommend Dealer

Yes

Employees Worked With

Ben Armstrong

5.0

Other Employees : Ben Armstrong

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Jan 10, 2024 -

Lynn Layton Chevrolet responded

Thank you for writing this amazing review for our team! At Lynn Layton Chevrolet, we always appreciate customer feedback, and we are pleased to hear that our team provided a comfortable and welcoming visit. We hope to earn the opportunity to work with you again in the future. Please let us know if you have any questions. Sincerely, The Lynn Layton Chevrolet Team

January 07, 2024

SERVICE VISIT

Pleasant experience with objectives met. Nothing more to add. Finished Finished Finished Finished Finished Done!!! Nothing more to add. Finished Finished Finished Finished Finished Done!!! More

by NAHJR7

Verified Customer

Recommend Dealer

Yes

Employees Worked With

Amy Herndon

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Jan 09, 2024 -

Lynn Layton Chevrolet responded

Thank you so much for your feedback. We greatly appreciate the opportunity to work with you and earn your business. I will be sure to share your feedback with our team. Please let us know if we can ever help you in the future. Sincerely, The Lynn Layton Chevrolet Team

January 07, 2024

SALES VISIT - NEW

Called Jeff Layton-interested in purchasing new Tahoe--he had Brent call me--had in inventory what I was looking for--discussed pricing--agreed and car delivered following day.Fourth Chevrolet purchased from had Brent call me--had in inventory what I was looking for--discussed pricing--agreed and car delivered following day.Fourth Chevrolet purchased from Lynn Layton Chevrolet in past 10 years More

by donwilauburn

Verified Customer

Recommend Dealer

Yes

Employees Worked With

Brent Warner

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Jan 09, 2024 -

Lynn Layton Chevrolet responded

You have been doing business with the team here at Lynn Layton Chevrolet for years and your review about us is truly appreciated. Enjoy your new Tahoe that you recently purchased and we will continue the great service that you have been used to for years. Take care and happy trails. Sincerely, The Lynn Layton Chevrolet Team

Lynn Layton Chevrolet

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