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Lynn Layton Chevrolet

Decatur, AL

4.7
3,189 Reviews
Lynn Layton Chevrolet, your Decatur Chevrolet dealership, offers one of the largest inventories of new 2009/2010 and used Chevrolet car, Chevrolet truck, Chevrolet van and Chevrolet SUV vehicles from Huntsville to Birmingham to Memphis and on to Nashville, Tennessee. Come on in to test drive a Chevrolet Cobalt, Impala, Tahoe, TrailBlazer, Silverado or Tahoe model. Visit us on the corner of Highway 31 and Highway 67 in Decatur, where people make the difference.
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2416 Highway 31 S

Decatur, AL

35601

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Showing 3,189 reviews

November 18, 2023

Great experience and great team I had a great experience dealing with all the folks at the dealership. Could not have had a better experience. More

by Stuart.tubb
Recommend Dealer
Yes
Employees Worked With
Brent Warner
Nov 21, 2023 -

Lynn Layton Chevrolet responded

Stuart, thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact or visit us if you need anything else. Sincerely, The Lynn Layton Chevrolet Team

November 18, 2023

She was phenomenal. She took the time to ask all the right questions and answer any questions or concerns I had. She was extremely personable and made me feel comfortabl More

by dgham1994
Recommend Dealer
Yes
Employees Worked With
Amy Herndon. She was absolutely phenomenal and I will absolutely come back for any vehicles I look to purchase in the future.
Nov 21, 2023 -

Lynn Layton Chevrolet responded

What an enjoyable review to read! It is reassuring to know Amy provided you with a hassle-free and great shopping experience. Lynn Layton Chevrolet’s primary concern is delivering flawless customer service; that means giving each of our guests the time and attention they deserve. We're happy to hear you left our dealership feeling confident about your purchase. Don’t hesitate to call or stop in should you have any questions. Sincerely, The Lynn Layton Chevrolet Team

November 18, 2023

Changed my fuel filter and noticed brass in my fuel filter my mechanic (GM tech for gmc) said the fuel pumps come apart called Lynn Layton and they said yes bring it in asked if I should drive a lil wh More

by johnathaneasterwood
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jeremy Fields
1.0
This rating includes all reviews, with more weight given to recent reviews.
Ben Armstrong
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : George in service
Nov 20, 2023 -

Lynn Layton Chevrolet responded

Johnathan, we strive for 100% customer satisfaction and it appears that your recent service visit did not meet expectations. We appreciate you taking the time to leave us this review. Feedback such as yours allows us the opportunity to learn how to improve as a team. Please contact us so we can discuss this with you further. Sincerely, The Lynn Layton Chevrolet Team

November 18, 2023

Great service, fast and comfortable waiting area Everyone that I came in contact with was pleasant and personable, especially Mr. James Freeman. I really enjoyed meeting and talking to him. More

by Mcmahang1
Recommend Dealer
Yes
Nov 21, 2023 -

Lynn Layton Chevrolet responded

Thank you for visiting our service department and for leaving the kind words for James and our team. We plan to continue giving great customer service and a comfortable place for all our guests during their visit to our dealership. We look forward to working with you again soon! Sincerely, The Lynn Layton Chevrolet Team

November 18, 2023

Brent Warner was a pleasure to work with for the purchase of the new Blazer. He is very knowledgeable and did a great job reviewing all the car features. I am always impressed by the cleanliness of Lynn Layt More

by mphartley
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Brent Warner
Nov 21, 2023 -

Lynn Layton Chevrolet responded

Thank you for reviewing your time spent at Lynn Layton Chevrolet. It is important for us to learn from and grow with our guests and we are proud to hear that your time spent with our team was enjoyable! Brent is a dedicated member of our team who commits himself to exceptional service and a vast knowledge of our models. We hope that this experience encourages you to return to us for any future auto needs and we thank you again for your business. Sincerely, The Lynn Layton Chevrolet Team

November 17, 2023

Very knowledgeable about the product. Also very friendly and helpful, in answers to questions answer More

by dschram212
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brent warner
Nov 20, 2023 -

Lynn Layton Chevrolet responded

Wow, your kind words took our breath away! We are so glad your recent visit was such a success, and we hope you won’t hesitate to reach out again in the future. Sincerely, The Lynn Layton Chevrolet Team

Nov 21, 2023 -

dschram212 responded

Brent Warner was a 5 star salesman, I enjoyed working with him and will definitely buy another thru him. D Schram

November 17, 2023

Received a quick oil and tire rotation service, which took less than one hour which is an improvement. More

by tori_norris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Fields
4.0
This rating includes all reviews, with more weight given to recent reviews.
Ben Armstrong
4.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 20, 2023 -

Lynn Layton Chevrolet responded

Thank you for your wonderful feedback, Tori. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, The Lynn Layton Chevrolet Team

November 17, 2023

Took longer than expected. Took some people who came in after me Caused me to have to be late picking up my wife More

by JM17400
Recommend Dealer
Yes
Nov 20, 2023 -

Lynn Layton Chevrolet responded

We would like to thank you for sharing this review. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit. Sincerely, The Lynn Layton Chevrolet Team

November 17, 2023

They were nice and courtesy. They processed my vehicle in a timely manner and i was well pleased with the outcome. More

by starkburl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
Nov 20, 2023 -

Lynn Layton Chevrolet responded

We cannot thank you enough for this glowing review of our service center! We know how valuable your time is and we aim to provide efficient and thorough maintenance to all our customers. Please do not hesitate to come back again if you need anything else in the future! Sincerely, The Lynn Layton Chevrolet Team

November 17, 2023

The entire group is easy to work with. I was notified when my parts came in and they complete the work ahead of schedule. George was fabulous. More

by erallen32
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George - service rep
Nov 20, 2023 -

Lynn Layton Chevrolet responded

Thank you for putting your trust in Lynn Layton Chevrolet! We pride ourselves in our service department’s ability to provide world-class customer service. We wish you happy travels and look forward to seeing you at your next service appointment. Sincerely, The Lynn Layton Chevrolet Team

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