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Lynn Layton Chevrolet

Decatur, AL

4.7
3,189 Reviews
Lynn Layton Chevrolet, your Decatur Chevrolet dealership, offers one of the largest inventories of new 2009/2010 and used Chevrolet car, Chevrolet truck, Chevrolet van and Chevrolet SUV vehicles from Huntsville to Birmingham to Memphis and on to Nashville, Tennessee. Come on in to test drive a Chevrolet Cobalt, Impala, Tahoe, TrailBlazer, Silverado or Tahoe model. Visit us on the corner of Highway 31 and Highway 67 in Decatur, where people make the difference.
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2416 Highway 31 S

Decatur, AL

35601

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Showing 3,189 reviews

November 05, 2023

Good people to do business with great customer service and excellent service department.work was on time and price was right More

by DKLEDFORD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Fields
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ben Armstrong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 07, 2023 -

Lynn Layton Chevrolet responded

Thank you for your outstanding rating about our service department. We appreciate the opportunity to service your vehicle and look forward to doing so in the future. Thanks for taking the time to write this review! Sincerely, The Lynn Layton Chevrolet Team

November 05, 2023

They are rude & did not do their job correctly. They had the car for over a month & it didn’t work for a week after picking it up. The car was worse after picking it up from Lynn Layton than it was More

by DeeDon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ben Armstrong
1.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 07, 2023 -

Lynn Layton Chevrolet responded

We appreciate the opportunity to hear more about your recent visit to our dealership. Our customers are our top priority, and we strive for satisfaction. If you are feeling as if your vehicle’s needs were not met, then it is apparent we fell short of our customer service goal. Please contact us at your earliest convenience as we would like to further discuss your visit. We look forward to the opportunity to speak with you. Sincerely, The Lynn Layton Chevrolet Team

November 04, 2023

They have excellent service! They have helped me buy several vehicles and have been very quick with the process More

by richardhughes1330
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ron and Jeff
Nov 07, 2023 -

Lynn Layton Chevrolet responded

Thank you for this amazing review! We really appreciate your business, Richard. Sincerely, The Lynn Layton Chevrolet Team

November 04, 2023

Great service by great people. Friendly people and prompt. Short wait time. Very nice waiting area with coffees and water available. More

by Jerral Miller
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Fields
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ben Armstrong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 07, 2023 -

Lynn Layton Chevrolet responded

Thank you for visiting our service department and for leaving the kind words, Jerral. We plan to continue giving great customer service and a comfortable place for all our guests during their visit to our dealership. We look forward to working with you again soon! Sincerely, The Lynn Layton Chevrolet Team

November 04, 2023

This company is always fast, convenient, friendly, and efficient! I love getting the oil change coupons! More

by KARENBLACK7975
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Fields
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ben Armstrong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 07, 2023 -

Lynn Layton Chevrolet responded

Karen, thank you so much for your feedback as well as your loyalty. We appreciate building long-term customer relationships and we truly value your business. Sincerely, The Lynn Layton Chevrolet Team

November 02, 2023

Good Job by everyone for beginning g to end Thanks see y’all next trip More

by dennisharris291
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Fields
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ben Armstrong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 03, 2023 -

Lynn Layton Chevrolet responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Lynn Layton Chevrolet Team

November 02, 2023

Ya son varias razones danaron mi silverado 2021 2500 del gearbox,segunda lleve mi tahoe 2022 z71 por que se danaron los inyectores y me la entregaron con un raspón en la puerta del conductor que si no les d More

by Ben
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jeremy Fields
4.0
This rating includes all reviews, with more weight given to recent reviews.
Ben Armstrong
4.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 03, 2023 -

Lynn Layton Chevrolet responded

Ben, apreciamos que comparta detalles de su tiempo que pasó con nuestro concesionario. Le aseguramos que la satisfacción del cliente al 100% es nuestra máxima prioridad y nos gustaría tener la oportunidad de comprender mejor lo que sucedió. Por favor contáctenos lo antes posible para que podamos resolver sus inquietudes. Sinceremente, The Lynn Layton Chevrolet Team

November 02, 2023

The customer service was great ,they did a good job ,and the work didnt take to lone More

by michaeldgibson35
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben Armstrong
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dont Know
Nov 03, 2023 -

Lynn Layton Chevrolet responded

Michael, thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and we’re ecstatic to hear that you enjoyed your experience. We appreciate your business and look forward to seeing you again in the future. Have a great day! Sincerely, The Lynn Layton Chevrolet Team

November 02, 2023

I was able to make a fair deal and obtain financing over the phone. Easypeazy thanks to Mike Harris. Am picking up my new Silverado on Sat. More

by r.rhea
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben Armstrong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : My finance guy who’s name escapes me
Nov 03, 2023 -

Lynn Layton Chevrolet responded

Thank you so much for the wonderful compliments! We couldn't be more pleased to hear ourselves described as professional, friendly, and courteous. We hope you enjoy your new Silverado and we look forward to seeing you again whether for routine service or another purchase. Thanks again! Sincerely, The Lynn Layton Chevrolet Team

November 02, 2023

Took four return trips to solve Belt noise. I live in Athens and this wasn't easy to do. All personal treated me nicely during the ordeal. More

by revgcraft
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Fields
4.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 03, 2023 -

Lynn Layton Chevrolet responded

We are glad to hear that your time with us was an relatively positive one. Please contact us if you would like to further discuss the less satisfying aspects of your experience, so we may continue to grow as a dealership and provide excellent customer service. Sincerely, The Lynn Layton Chevrolet Team

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