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Lynn Layton Chevrolet

Decatur, AL

Overview
Employees
Reviews
Vehicles
4.7
2,983 Reviews
Lynn Layton Chevrolet, your Decatur Chevrolet dealership, offers one of the largest inventories of new 2009/2010 and used Chevrolet car, Chevrolet truck, Chevrolet van and Chevrolet SUV vehicles from Huntsville to Birmingham to Memphis and on to Nashville, Tennessee. Come on in to test drive a Chevrolet Cobalt, Impala, Tahoe, TrailBlazer, Silverado or Tahoe model. Visit us on the corner of Highway 31 and Highway 67 in Decatur, where people make the difference.
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2416 Highway 31 S

Decatur, AL

35601

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Showing 2,983 reviews

September 07, 2023

The service department opened on time. The workers were friendly. The waiting area was clean. Water was provided. They completed my service and I was able to make it to work on time. More

by RAMONA.EMERSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Fields
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 08, 2023 -

Lynn Layton Chevrolet responded

Thank you for visiting our service department and for leaving the kind words. We plan to continue giving great customer service and a comfortable place for all our guests during their visit at our dealership. Sincerely, The Lynn Layton Chevrolet Team

September 07, 2023

We have bought 4 vehicles from Lynn Layton Chevrolet and always have our vehicles serviced there no matter what love Mr. Cosby as our salesman and All the maintence staff. They are always so polite and hel More

by SANDRA.B.JOHNSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Fields
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ben Armstrong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Greg Cosby
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Sep 08, 2023 -

Lynn Layton Chevrolet responded

Thank you so much for your feedback as well as your loyalty. We appreciate building long term customer relationships and we truly value your business. Sincerely, The Lynn Layton Chevrolet Team

September 07, 2023

Hi to whom it may concern, the people and service is always good & friendly. Thanks and I appreciate you all. Thanks again 😊 More

by CURLEYIYOUNG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Everyone was friendly 😊💖
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Sep 08, 2023 -

Lynn Layton Chevrolet responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued loyalty. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, The Lynn Layton Chevrolet Team

September 07, 2023

Professional and courteous to the needs of what I was there to have done. And also getting me lined up for additional repair. More

by thomashopkins118
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Swann
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Sep 08, 2023 -

Lynn Layton Chevrolet responded

Thank you for this amazing review! We really appreciate your business. Sincerely, The Lynn Layton Chevrolet Team

September 07, 2023

Took long time to get done. Granted had to wait on parts. Made appt but told 2 weeks behind. What's the sense of making appts?. More

by jmcgill9547
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Fields
3.0
This rating includes all reviews, with more weight given to recent reviews.
Ben Armstrong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 08, 2023 -

Lynn Layton Chevrolet responded

Thank you for taking the time to provide this feedback. Our customers are our greatest asset and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail. Sincerely, The Lynn Layton Chevrolet Team

September 05, 2023

They were excellent, polite and met my expectations very well. I would recommend them to my friends! More

by CMATTHEWS6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Fields
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ben Armstrong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 07, 2023 -

Lynn Layton Chevrolet responded

Wow, your kind words took our breath away! We are so glad your recent visit was such a success, and we hope you won’t hesitate to reach out again in the future. Sincerely, The Lynn Layton Chevrolet Team

September 04, 2023

Very professional and courteous ans fast did an excellent job and would recommend their service More

by roberdanny53
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeremy Fields
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ben Armstrong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 06, 2023 -

Lynn Layton Chevrolet responded

Thank you so much for the wonderful compliments! We couldn't be more pleased to hear ourselves described as professional, friendly, and courteous. Please don't hesitate to reach out if you have any questions and we look forward to seeing you again. Take care! Sincerely, The Lynn Layton Chevrolet Team

September 04, 2023

I am thankful for Ben Thrasher. I am thankful for Ben Thrasher! I am thankful for Ben Thrasher! More

by de456brown
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben Thrasher
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Sep 06, 2023 -

Lynn Layton Chevrolet responded

We are glad you had a great experience with Ben! It is always our goal to earn your 5-star rating. However, it seems as if we came up short this time. We would very much appreciate learning more about your particular experience and what we can do to earn those 2 additional stars in the future. We look forward to hearing from you. Thank you! Sincerely, The Lynn Layton Chevrolet Team

September 04, 2023

I had a great experience. George is very professional and has great customer service. He always makes sure that my car is serviced in a timely manner. More

by LFLOYD510
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George
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Sep 06, 2023 -

Lynn Layton Chevrolet responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Have a great day! Sincerely, The Lynn Layton Chevrolet Team

September 04, 2023

Service is always good . Mike was very helpful and very knowledgeable about the trucks we looked at More

by MIKEJOHNSONGOLFS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Fields
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ben Armstrong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 06, 2023 -

Lynn Layton Chevrolet responded

Thank you so much for taking the time to write such great feedback. Our primary focus is to provide each and every customer with exceptional service, and we are extremely happy to hear that Mike was able to satisfy that. Don't hesitate to reach out if you have any further questions or needs. Take care! Sincerely, The Lynn Layton Chevrolet Team

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