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Lynn Layton Chevrolet

Decatur, AL

4.7
3,013 Reviews
Lynn Layton Chevrolet, your Decatur Chevrolet dealership, offers one of the largest inventories of new 2009/2010 and used Chevrolet car, Chevrolet truck, Chevrolet van and Chevrolet SUV vehicles from Huntsville to Birmingham to Memphis and on to Nashville, Tennessee. Come on in to test drive a Chevrolet Cobalt, Impala, Tahoe, TrailBlazer, Silverado or Tahoe model. Visit us on the corner of Highway 31 and Highway 67 in Decatur, where people make the difference.
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2416 Highway 31 S

Decatur, AL

35601

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Showing 3,013 reviews

July 30, 2023

THE EMPLOYEES ARE VERY COURTEOUS & FRIENDLY. NO PROBLEM THERE. It has taken 3 yrs to solve some problems & the backup camera only works part of the time. They have no idea what is wrong wit More

by bcmontgomery
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Aaron
Aug 01, 2023 -

Lynn Layton Chevrolet responded

We are not pleased to hear of the incident you've described in this review. We want nothing more than to work with you to correct this situation as soon as possible. Please feel free to contact us at your earliest convenience. Sincerely, The Lynn Layton Chevrolet Team

July 30, 2023

They reprogramed my truck to fix some of the software problems. Friendly people to work with. More

by alabamafarmer1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Fields
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ben Armstrong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 02, 2023 -

Lynn Layton Chevrolet responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, The Lynn Layton Chevrolet Team

July 30, 2023

My GMC Sierra had the check engine light come on and went into limp mode, the service rep plugged in a hand held computer and stated all my transmission notifications popped up on the computer. It was 2 week More

by Jeff.jeffers3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Andy
Jul 30, 2023 -

Jeff.jeffers3 responded

Yes this is an accurate transcript of my review Jeff

Aug 02, 2023 -

Lynn Layton Chevrolet responded

Thank you so much for your excellent input! We're proud of our service technicians and hope to pass along your great experience to all of our customers. Sincerely, The Lynn Layton Chevrolet Team

July 30, 2023

Everyone I encountered was very polite and offered to help in any way possible. Also, employees that were not even helping me offered drinks, food (there were hotdogs there that day), or ice cream. I exp More

by awest
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tyler Wilson, Zac Witcher, Paul West
Aug 02, 2023 -

Lynn Layton Chevrolet responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, The Lynn Layton Chevrolet Team

July 30, 2023

Always great service , I will always let y’all do my service , no other dealer will ever touch my truck More

by PAYTONPRICECONST
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Swain
Aug 02, 2023 -

Lynn Layton Chevrolet responded

We appreciate your input. We're glad to hear that you are consistently impressed with the service we offer here at Lynn Layton Chevrolet. If there is anything more we can do for you please come back and see us any time! Take care! Sincerely, The Lynn Layton Chevrolet Team

July 29, 2023

I would just like to say that this dealership was head and shoulders above all other dealerships I went through. The sales representative that walked me though the leasing process was Silas Hallmark. Mr.S More

by Christopher baker
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ben Armstrong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Silas Hallmark
Aug 01, 2023 -

Lynn Layton Chevrolet responded

Hi Christopher, and thanks for the great feedback! We're very happy that Silas was there to give you the customer service we know you deserve! Thank you and we look forward to seeing you again! Sincerely, The Lynn Layton Chevrolet Team

July 29, 2023

The service was great. The salesman, Jeff Rippen was wonderful he helped us through the whole process. More

by arringtonsusan
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Ben Armstrong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 01, 2023 -

Lynn Layton Chevrolet responded

Thank you for your kind words and for taking the time to inform us of your ongoing positive experience. We are sincerely pleased to know that Jeff's efforts have made the difference in your car buying experience. Your testimonial gives us the knowledge that we are making a significant impact and moving forward in a positive light. If you ever have additional questions or need service, we are more than happy to lend a hand. Sincerely, The Lynn Layton Chevrolet Team

July 28, 2023

This was the Best Car Buying Experience Ever! I have never been in and out of a dealership so quickly. Because of the long hours of waiting around at the dealership, we almost purchased a car f More

by SHERLEYLKLOVE
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jamie Weatherwax
Jul 31, 2023 -

Lynn Layton Chevrolet responded

Your kind words mean a lot to us, Sherley. We appreciate your feedback and are happy to hear that our team was able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction, and we try our best to make the car buying experience as easy and stress-free as possible. We look forward to assisting you with your future sales and service needs. Sincerely, The Lynn Layton Chevrolet Team

July 28, 2023

I enjoy the service that I always receive at at Lynn Layton. They get me in and out in record time. More

by ANDREWPRIDE2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Fields
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ben Armstrong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Harris ,Greg Black, George Bush
Jul 29, 2023 -

ANDREWPRIDE2 responded

I had 2 last names wrong they black and bush. Cosby and George the in the service department and Greg in sales department. Thank you!

Jul 31, 2023 -

Lynn Layton Chevrolet responded

Thank you for reaching out, Andrew! Reviews like these mean the world to us here at our dealership and we will be sure to relay them to the team. Take care and have a great day. Sincerely, The Lynn Layton Chevrolet Team

July 28, 2023

Other than isolated incident by service department on 27 Jul 23, dealership has always performed in highly professional manner More

by shelbyreeves66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben Armstrong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 01, 2023 -

Lynn Layton Chevrolet responded

Shelby, we are so glad to read that you had such a positive experience at our dealership! We can't wait to see you again soon. Sincerely, The Lynn Layton Chevrolet Team

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