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Lynn Layton Chevrolet - Service Center

Decatur, AL

4.6
1,804 Reviews

1,804 Reviews of Lynn Layton Chevrolet - Service Center

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January 07, 2024

Great and fast customer service! Great customer service and overall excellent experience. One of the best dealerships i've ever experienced. More

by henrylatonya151
Recommend Dealer
Yes
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Jan 09, 2024 -

Lynn Layton Chevrolet responded

We are delighted to hear that you had a positive experience with us, Henry. We strive to provide the best customer service possible and are glad that we could meet your expectations. Thank you for your kind words! Sincerely, The Lynn Layton Chevrolet Team

January 07, 2024

Scheduled service on line, including details about need to inspect prior suspension maintenance. Checked in fine, very friendly and competent. Had no record of my appointment. Picked up car and was informe More

by PATRICK87
Recommend Dealer
No
Employees Worked With
Service
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Jan 09, 2024 -

Lynn Layton Chevrolet responded

Thank you for your feedback, Patrick. We strive for 100% customer satisfaction and it’s concerning to hear your recent service visit did not meet your expectations. Your feedback will be reviewed by our team and we encourage you to contact us at your earliest convenience to discuss this in greater detail. Sincerely, The Lynn Layton Chevrolet Team

January 07, 2024

Mike It was awful! !!! Made an appointment a week ahead of time than get there for my appointment to be told it could be a week before my car would be looked at.. Very p More

by Knopps
Recommend Dealer
No
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Jan 09, 2024 -

Lynn Layton Chevrolet responded

Thank you for your feedback. Our customers are our top priority, and your recent experience with our staff does not reflect that. Please don't hesitate to contact me so that we can discuss this issue in greater depth. We hope to hear from you soon. Sincerely, The Lynn Layton Chevrolet Team

January 07, 2024

Waited less time than I intended. Friendly this time. Showed some concern about my service. More

by 24family14
Recommend Dealer
Yes
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Jan 09, 2024 -

Lynn Layton Chevrolet responded

Thank you for taking the time to provide this feedback. Our customers are our greatest asset and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail. Sincerely, The Lynn Layton Chevrolet Team

January 07, 2024

Problem with transmission not fixed/ trade in for vehicle purchased at Lynn Layton very low More

by nchrisnorwwod
Recommend Dealer
No
Employees Worked With
Service department/ sales person
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Jan 09, 2024 -

Lynn Layton Chevrolet responded

We would like to speak with you directly in order to better understand the circumstances you’ve described and reach a satisfactory resolution together. Please contact us directly at your earliest convenience. Thank you, we look forward to speaking with you. Sincerely, The Lynn Layton Chevrolet Team

January 07, 2024

Good service and great people. I recently had a fantastic experience at Lynn Layton Chevrolet. The service was top-notch, and the staff were incredibly helpful and friendly. From s More

by Alabama.A
Recommend Dealer
Yes
Employees Worked With
George
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Jan 09, 2024 -

Lynn Layton Chevrolet responded

We love hearing about guests who have a wonderful experience at our dealership and we are happy you are one of them! We understand that servicing your car is an important decision and we are honored that you chose Lynn Layton Chevrolet. Please feel free to contact us if you have any questions about your vehicle. Sincerely, The Lynn Layton Chevrolet Team

January 07, 2024

Pleasant experience with objectives met. Nothing more to add. Finished Finished Finished Finished Finished Done!!! More

by NAHJR7
Recommend Dealer
Yes
Employees Worked With
Amy Herndon
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Jan 09, 2024 -

Lynn Layton Chevrolet responded

Thank you so much for your feedback. We greatly appreciate the opportunity to work with you and earn your business. I will be sure to share your feedback with our team. Please let us know if we can ever help you in the future. Sincerely, The Lynn Layton Chevrolet Team

January 07, 2024

1pm appt, truck didn't go back till 1:40, finished oil change and rotation at 2:35, way to long, this is what appts are for?????? More

by romizas19
Recommend Dealer
No
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Jan 09, 2024 -

Lynn Layton Chevrolet responded

Thank you for sharing this review regarding your experience with us. We’d like to discuss this with you further if you could please contact us at your earliest convenience. Sincerely, The Lynn Layton Chevrolet Team

January 07, 2024

Professional and great service not a real long wait The service was a a reasonable price More

by BLANE3
Recommend Dealer
Yes
Employees Worked With
I don't remember his name
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Jan 09, 2024 -

Lynn Layton Chevrolet responded

It is great to hear about your recent service experience. I will certainly pass on your feedback to our team as they will be happy to hear it! We look forward to working with you again in the future! Sincerely, The Lynn Layton Chevrolet Team

January 07, 2024

Took longer than expected due to part shortage, but Mike did excellent and the service was good. I'll be back for more service. More

by PHILIPQHO
Recommend Dealer
Yes
Employees Worked With
Mike Davis
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Jan 09, 2024 -

Lynn Layton Chevrolet responded

Thanks for your great review, Philip. We do appreciate your patience for the extended wait that you encountered while we waited for the part, but we are so glad Mike was able to take care of you. We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Sincerely, The Lynn Layton Chevrolet Team

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