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Lynn Layton Chevrolet - Service Center

Decatur, AL

4.6
1,858 Reviews

1,858 Reviews of Lynn Layton Chevrolet - Service Center

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January 11, 2024

Honest I liked it enough to come back and buy a second time from same person More

by dagilbert
Recommend Dealer
Yes
Employees Worked With
John Baker
Jan 12, 2024 -

Lynn Layton Chevrolet responded

Thank you so much for your feedback as well as your loyalty. We appreciate building long-term customer relationships and we truly value your business. Sincerely, The Lynn Layton Chevrolet Team

January 11, 2024

Everyone at the dealership was a pleasure to work with, and the service was completed without any issues. The wait time was a bit long but that was due to the flu going around. More

by APLANGEF
Recommend Dealer
Yes
Jan 12, 2024 -

Lynn Layton Chevrolet responded

Thank you for taking the time to provide this feedback. Our customers are our greatest asset and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail. Sincerely, The Lynn Layton Chevrolet Team

January 10, 2024

Repaired my vehicle from a rear impact. It took 1.5 months but that is what it is. When I got the car back it was dark outside. I saw a ding in the brand new rear hatch. Decided it wasn't w More

by TREV.REYNOLD
Recommend Dealer
Yes
Employees Worked With
Matt in the collision center
Jan 11, 2024 -

Lynn Layton Chevrolet responded

Trev, we appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to us so that we can learn more about your visit. We hope to talk with you soon. Sincerely, The Lynn Layton Chevrolet Team

January 10, 2024

Very good They got my car promptly. They greeted with a smile. Called when the work was completed More

by PAULSCHAFFER1965
Recommend Dealer
Yes
Employees Worked With
Use
Jan 11, 2024 -

Lynn Layton Chevrolet responded

Thank you for leaving us this great review, Paul! We are glad we could get your car all fixed up and back on the road in no time. If there is anything else we can do for you please feel free to pay us another visit. Take care! Sincerely, The Lynn Layton Chevrolet Team

January 10, 2024

Excellent service and dealership. Sales person very attentive and quickly answers any questions and/or concerns. More

by rick.woods2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don
Jan 11, 2024 -

Lynn Layton Chevrolet responded

Rick, thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and we’re ecstatic to hear that you enjoyed your experience. We appreciate your business and look forward to seeing you again in the future. Have a great day! Sincerely, The Lynn Layton Chevrolet Team

January 10, 2024

Getting the maintenance done took much longer than expected and there was no communication about the extended period of time you would need to keep my vehicle. Thankfully we have multiple vehicles. I More

by Kberger02
Recommend Dealer
No
Jan 11, 2024 -

Lynn Layton Chevrolet responded

We appreciate this feedback about your experience with us. Your time is valuable to us and we strive to provide fast and competent service. Please contact us at your earliest convenience so we can discuss this further. Sincerely, The Lynn Layton Chevrolet Team

January 10, 2024

Unfortunately y'all had a lot technicians out sick . ... was able to work with George and go get some lunch and returned for service in afternoon . Appt was for 10... I was not upset... retired nurse... More

by scarlett5588
Recommend Dealer
Yes
Employees Worked With
George
Jan 12, 2024 -

Lynn Layton Chevrolet responded

Thanks for your great review, Scarlett. We do appreciate your patience for the extended wait that you encountered due to our short staff. We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Sincerely, The Lynn Layton Chevrolet Team

January 10, 2024

Was good Service was good. Good place to wait. Got a oil change and tire rotation and as far as I know it was fine More

by gaderholt27
Recommend Dealer
Yes
Jan 12, 2024 -

Lynn Layton Chevrolet responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, The Lynn Layton Chevrolet Team

January 10, 2024

Everything went as expected Waiting room was a little crowed and parking was also very crowded. More

by dougstephenson076
Recommend Dealer
Yes
Jan 12, 2024 -

Lynn Layton Chevrolet responded

Doug, we are glad to hear that your visit was an overall positive one. Please contact us if you would like to further discuss the less satisfying aspects of your experience, so we may continue to grow as a dealership and provide excellent customer service. Sincerely, The Lynn Layton Chevrolet Team

January 10, 2024

Took 3 trips to get in. Lots of people out sick. Which I understand. 3 1/2 hours for oil change. Couldnt leave as I babysit my grandchild. No car seat. Tried to use a benefi More

by PEARLYWHITES4365
Recommend Dealer
No
Jan 11, 2024 -

Lynn Layton Chevrolet responded

Thank you for sharing this review regarding your experience with us. We’d like to discuss this with you further if you could please contact us at your earliest convenience. Sincerely, The Lynn Layton Chevrolet Team

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