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Lynn Layton Chevrolet - Service Center

Decatur, AL

4.6
1,804 Reviews

1,804 Reviews of Lynn Layton Chevrolet - Service Center

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January 07, 2024

I came, they took my car back for maintenance and finished the work in a timely manner. More

by roywilk57
Recommend Dealer
Yes
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Jan 09, 2024 -

Lynn Layton Chevrolet responded

Roy, thank you for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests and we are proud that this was received during your time spent with us. Sincerely, The Lynn Layton Chevrolet Team

January 07, 2024

Appointment scheduled for oil change and first inspection. Was greeted and answered all my questions with great detail. Great experience!!! More

by gatlin1746
Recommend Dealer
Yes
Employees Worked With
Ben
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Jan 07, 2024 -

gatlin1746 responded

Great service , very satisfied!!! I will be using this Dealership again!

Jan 09, 2024 -

Lynn Layton Chevrolet responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, The Lynn Layton Chevrolet Team

January 07, 2024

No problems Easy in and easy out with my oil change With tire rotation also More

by rudell350
Recommend Dealer
Yes
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Jan 09, 2024 -

Lynn Layton Chevrolet responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, The Lynn Layton Chevrolet Team

January 07, 2024

The service dept. fixed my problem with the hood open light coming on And buzzer going off More

by BAnerton18106
Recommend Dealer
Yes
Employees Worked With
George
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Jan 09, 2024 -

Lynn Layton Chevrolet responded

Thank you for leaving us this great review! We are glad we could get your vehicle all fixed up and back on the road in no time. If there is anything else we can do for you please feel free to pay us another visit. Take care! Sincerely, The Lynn Layton Chevrolet Team

January 07, 2024

Great as usual I have bought numerous vehicles from you always top not service A More

by jsimmo2005
Recommend Dealer
Yes
Employees Worked With
George in service
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Jan 09, 2024 -

Lynn Layton Chevrolet responded

Thank you for taking the time to share your feedback! I am very pleased to hear our consistent professionalism and great customer service has earned your repeat business. I hope you are continuing to enjoy your purchase from Lynn Layton Chevrolet. We can’t wait to see you for your next servicing appointment! Sincerely, The Lynn Layton Chevrolet Team

January 07, 2024

2nd time I've had an 'appointment' and my truck wasn't even looked at on the day of said appointment. Been 4 times for same issue More

by JPDUDLEY09
Recommend Dealer
No
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Jan 09, 2024 -

Lynn Layton Chevrolet responded

Thank you for your feedback. Here at Lynn Layton Chevrolet, we pride ourselves on customer satisfaction, and your recent experience with our staff does not reflect that. Please contact us at your earliest convenience so that we can discuss this issue in greater depth. Sincerely, The Lynn Layton Chevrolet Team

January 07, 2024

Communication with customers could be better. For example, tell customer when car is finished. So they can schedule a ride or take time off work before payment office closes. More

by tori_norris
Recommend Dealer
No
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Jan 09, 2024 -

Lynn Layton Chevrolet responded

Thank you for your feedback, Tori. We strive for 100% customer satisfaction and it’s concerning to hear your recent service visit did not meet your expectations. Your feedback will be reviewed by our team and we encourage you to contact us at your earliest convenience to discuss this in greater detail. Sincerely, The Lynn Layton Chevrolet Team

January 05, 2024

Very courteous and thourough. Call backs were prompt and informative during the delay in getting parts More

by chris.partain
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Fields
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ben Armstrong
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 05, 2024 -

Lynn Layton Chevrolet responded

Your kind words and fantastic review are greatly appreciated! I am elated to hear that our team was able to provide you with the pressure-free and knowledgeable service we strive to deliver to each of our guests. Thank you for spreading the word about your excellent experience; we look forward to working with you, your family, and your friends in the future. Sincerely, The Lynn Layton Chevrolet Team

January 01, 2024

Service was excellent. . friendly staff! I wii use Lynn Layton again when I need service for my vehicles. More

by curtisehicks1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Fields
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 03, 2024 -

Lynn Layton Chevrolet responded

Thank you for your outstanding rating about our service department, Curtis. We appreciate the opportunity to service your vehicle and look forward to doing so in the future. Thanks for taking the time to write this review! Sincerely, The Lynn Layton Chevrolet Team

December 23, 2023

Techs were on time. Diagnosed the problem and got me out in a hour and explained it very well More

by WARDNICHOLS
Recommend Dealer
Yes
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Dec 26, 2023 -

Lynn Layton Chevrolet responded

Thank you for your wonderful feedback! We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, The Lynn Layton Chevrolet Team

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