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Lynn Layton Chevrolet - Service Center

Decatur, AL

4.6
1,808 Reviews

1,808 Reviews of Lynn Layton Chevrolet - Service Center

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December 09, 2023

! ! !!!!!!!!!!!!! ! ! ! ! ! ! ! ! ! ! ! ! More

by jamescole
Recommend Dealer
Yes
Employees Worked With
Dk
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Dec 11, 2023 -

Lynn Layton Chevrolet responded

Hi James, thank you for taking the time to leave us this rating. We appreciate your business and we look forward to working with you again in the future! Sincerely, The Lynn Layton Chevrolet Team

December 09, 2023

Excellent service. .worked me due to damage tire Ordered tire and put on same day Also oil change and rotated tires More

by babetteglover
Recommend Dealer
Yes
Employees Worked With
George
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Dec 11, 2023 -

Lynn Layton Chevrolet responded

Thank you so much for your excellent input! We're proud of our service technicians and hope to pass along your great experience to all of our customers. Please let us know if there is anything else that we can assist you with! Sincerely, The Lynn Layton Chevrolet Team

December 09, 2023

Will never buy from Lynn Layton dealership. Done with Chevy as well Lynn or Jeff is welcome to call me. More

by wesley.daniel12
Recommend Dealer
No
Employees Worked With
Multiple people. The service department has zero professionalize or quality customer service attributes!
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Dec 11, 2023 -

Lynn Layton Chevrolet responded

Wesley, we would like to speak with you directly in order to better understand the circumstances you’ve described and reach a satisfactory resolution together. Please contact us directly at your earliest convenience. Thank you, we look forward to speaking with you. Sincerely, The Lynn Layton Chevrolet Team

December 08, 2023

I always have excellent service at Lynn Layton. George is so nice and always gets my car serviced in a timely manner. He is the person I always go to. It's a good experience every time. More

by LFLOYD510
Recommend Dealer
Yes
Employees Worked With
George
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Dec 07, 2023 -

LFLOYD510 responded

Lynn Layton Chevrolet Dec 7, 2023 LFLOYD510 VERIFIED CUSTOMER I always have excellent service at Lynn Layton. George is so nice and always gets my car serviced in a timely manner. He is the person I always go to. It's a good experience every time.

Dec 08, 2023 -

Lynn Layton Chevrolet responded

We appreciate you for letting others know about your experience working with George! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Lynn Layton Chevrolet Team

December 08, 2023

Awesome customer service would use them again Amy was terrific she deserves to get a raise More

by gillespiecabinetsllc
Recommend Dealer
Yes
Employees Worked With
Amy Herndon
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Dec 08, 2023 -

Lynn Layton Chevrolet responded

Thank you for this great review! Amy is truly an exceptional employee and we appreciate her for giving you a great experience. Sincerely, The Lynn Layton Chevrolet Team

December 08, 2023

The people were all very nice, it just seemed to take longer that I had expected. Your chat system is not very good. I would have appreciated updates instead of having to call so many times. More

by scottiegirl68
Recommend Dealer
No
Employees Worked With
Don't rember
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Dec 08, 2023 -

Lynn Layton Chevrolet responded

Hello, we appreciate you sharing your feedback with us. We strive to create a positive experience for all our customers, and would appreciate the opportunity to gain more insight into your visit. Please contact us at your earliest convenience so we can discuss this in greater detail and hopefully improve our customer service. Sincerely, The Lynn Layton Chevrolet Team

December 08, 2023

It went well I got out quickly No more There is nothing else to say More

by STACYD0
Recommend Dealer
Yes
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Dec 08, 2023 -

Lynn Layton Chevrolet responded

Stacy, thank you for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests and we are proud that this was received during your time spent with us. Sincerely, The Lynn Layton Chevrolet Team

December 08, 2023

Had an appointment with George. The work was completed on time. No complaints on my end because the work was completed on time. I'm very satisfied with Lynn Layton Chevrolet. More

by BAMAGOALA
Recommend Dealer
Yes
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Dec 08, 2023 -

Lynn Layton Chevrolet responded

Thank you for this amazing review! We really appreciate your business. Sincerely, The Lynn Layton Chevrolet Team

December 08, 2023

We love the personalized service we always get at lynn Layton and it’s fast and friendly More

by TRAINKNEE1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George swann
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Dec 08, 2023 -

Lynn Layton Chevrolet responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and we will be sure to relay to the team. Take care and have a great day. Sincerely, The Lynn Layton Chevrolet Team

December 07, 2023

The only problem was the waiting. I’ve came to Lynn Layton for many years! More

by JJAMES2881
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Fields
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ben Armstrong
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 07, 2023 -

Lynn Layton Chevrolet responded

Thanks for your great review, James. We do appreciate your patience for the extended wait that you encountered this time. We strive to provide excellent customer service, and we're glad that this has been the case for you! Please let us know if there's anything else we can do for you. Sincerely, The Lynn Layton Chevrolet Team

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