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Lynn Layton Chevrolet - Service Center

Decatur, AL

4.6
1,916 Reviews

1,916 Reviews of Lynn Layton Chevrolet - Service Center

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January 08, 2024

I have worked with Mike before and he has always taken care of me Great place More

by kristywaddell10
Recommend Dealer
Yes
Employees Worked With
Mike
Jan 09, 2024 -

Lynn Layton Chevrolet responded

Thank you so much for taking the time to share your feedback with us, Kristy! We work hard to make sure our guests have an awesome experience. We will share your comments with Mike and we look forward to working with you again down the road. Sincerely, The Lynn Layton Chevrolet Team

January 08, 2024

They were very polite courteous & informative & I was very pleased with their work. More

by BBT2488
Recommend Dealer
Yes
Employees Worked With
Mike Davis
Jan 09, 2024 -

Lynn Layton Chevrolet responded

Wow, your kind words took our breath away! We are so glad your recent visit was such a success, and we hope you won’t hesitate to reach out again in the future. Sincerely, The Lynn Layton Chevrolet Team

January 08, 2024

Always get great service and everyone is always very nice and friendly and willing to listen to you. More

by bowmanm0024
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben Armstrong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 09, 2024 -

Lynn Layton Chevrolet responded

Thank you! We can't tell you how much we appreciate your customer loyalty! Sincerely, The Lynn Layton Chevrolet Team

January 07, 2024

Mike It was awful! !!! Made an appointment a week ahead of time than get there for my appointment to be told it could be a week before my car would be looked at.. Very p More

by Knopps
Recommend Dealer
No
Jan 09, 2024 -

Lynn Layton Chevrolet responded

Thank you for your feedback. Our customers are our top priority, and your recent experience with our staff does not reflect that. Please don't hesitate to contact me so that we can discuss this issue in greater depth. We hope to hear from you soon. Sincerely, The Lynn Layton Chevrolet Team

January 07, 2024

Problem with transmission not fixed/ trade in for vehicle purchased at Lynn Layton very low More

by nchrisnorwwod
Recommend Dealer
No
Employees Worked With
Service department/ sales person
Jan 09, 2024 -

Lynn Layton Chevrolet responded

We would like to speak with you directly in order to better understand the circumstances you’ve described and reach a satisfactory resolution together. Please contact us directly at your earliest convenience. Thank you, we look forward to speaking with you. Sincerely, The Lynn Layton Chevrolet Team

January 07, 2024

Very good! Service was fast and the people were friendly and efficient They took good care of me More

by Redrat106
Recommend Dealer
Yes
Jan 09, 2024 -

Lynn Layton Chevrolet responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, The Lynn Layton Chevrolet Team

January 07, 2024

2nd time I've had an 'appointment' and my truck wasn't even looked at on the day of said appointment. Been 4 times for same issue More

by JPDUDLEY09
Recommend Dealer
No
Jan 09, 2024 -

Lynn Layton Chevrolet responded

Thank you for your feedback. Here at Lynn Layton Chevrolet, we pride ourselves on customer satisfaction, and your recent experience with our staff does not reflect that. Please contact us at your earliest convenience so that we can discuss this issue in greater depth. Sincerely, The Lynn Layton Chevrolet Team

January 07, 2024

I came, they took my car back for maintenance and finished the work in a timely manner. More

by roywilk57
Recommend Dealer
Yes
Jan 09, 2024 -

Lynn Layton Chevrolet responded

Roy, thank you for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests and we are proud that this was received during your time spent with us. Sincerely, The Lynn Layton Chevrolet Team

January 07, 2024

Appointment scheduled for oil change and first inspection. Was greeted and answered all my questions with great detail. Great experience!!! More

by gatlin1746
Recommend Dealer
Yes
Employees Worked With
Ben
Jan 07, 2024 -

gatlin1746 responded

Great service , very satisfied!!! I will be using this Dealership again!

Jan 09, 2024 -

Lynn Layton Chevrolet responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, The Lynn Layton Chevrolet Team

January 07, 2024

Took longer than expected due to part shortage, but Mike did excellent and the service was good. I'll be back for more service. More

by PHILIPQHO
Recommend Dealer
Yes
Employees Worked With
Mike Davis
Jan 09, 2024 -

Lynn Layton Chevrolet responded

Thanks for your great review, Philip. We do appreciate your patience for the extended wait that you encountered while we waited for the part, but we are so glad Mike was able to take care of you. We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Sincerely, The Lynn Layton Chevrolet Team

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