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Lynn Layton Chevrolet - Service Center

Decatur, AL

4.6
1,874 Reviews

1,874 Reviews of Lynn Layton Chevrolet - Service Center

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December 10, 2023

What could have made my experience better was more communication to me about the state of my car. I would have liked to hear from the dealership a brief daily report of what happened with my car that More

by JXKAWAL
Recommend Dealer
No
Employees Worked With
Ben Thrasher
Dec 12, 2023 -

Lynn Layton Chevrolet responded

Thank you for sharing this review regarding your experience with us. We’d like to discuss this with you further if you could please contact us at your earliest convenience. Sincerely, The Lynn Layton Chevrolet Team

December 10, 2023

Always to notch in sales and service. Service staff is always helpful and very knowledgeable. More

by clearwater68
Recommend Dealer
Yes
Employees Worked With
George
Dec 11, 2023 -

Lynn Layton Chevrolet responded

Thank you for writing this amazing review for our team! At Lynn Layton Chevrolet, we always appreciate customer feedback, and we are pleased to hear that our team provided a comfortable and welcoming visit. We hope to earn the opportunity to work with you again in the future. Please let us know if you have any questions. Sincerely, The Lynn Layton Chevrolet Team

December 09, 2023

Excellent customer service, friendly staff. The facility was clean and orderly, not over crowded. The wait time was adequate for the service. Overall 10 out of 10. More

by PATTYDARNELL
Recommend Dealer
Yes
Employees Worked With
Michael Adams
Dec 11, 2023 -

Lynn Layton Chevrolet responded

We appreciate your marvelous feedback, Patty. It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. Thanks again! Sincerely, The Lynn Layton Chevrolet Team

December 09, 2023

Excellent service. .worked me due to damage tire Ordered tire and put on same day Also oil change and rotated tires More

by babetteglover
Recommend Dealer
Yes
Employees Worked With
George
Dec 11, 2023 -

Lynn Layton Chevrolet responded

Thank you so much for your excellent input! We're proud of our service technicians and hope to pass along your great experience to all of our customers. Please let us know if there is anything else that we can assist you with! Sincerely, The Lynn Layton Chevrolet Team

December 09, 2023

! ! !!!!!!!!!!!!! ! ! ! ! ! ! ! ! ! ! ! ! More

by jamescole
Recommend Dealer
Yes
Employees Worked With
Dk
Dec 11, 2023 -

Lynn Layton Chevrolet responded

Hi James, thank you for taking the time to leave us this rating. We appreciate your business and we look forward to working with you again in the future! Sincerely, The Lynn Layton Chevrolet Team

December 09, 2023

Will never buy from Lynn Layton dealership. Done with Chevy as well Lynn or Jeff is welcome to call me. More

by wesley.daniel12
Recommend Dealer
No
Employees Worked With
Multiple people. The service department has zero professionalize or quality customer service attributes!
Dec 11, 2023 -

Lynn Layton Chevrolet responded

Wesley, we would like to speak with you directly in order to better understand the circumstances you’ve described and reach a satisfactory resolution together. Please contact us directly at your earliest convenience. Thank you, we look forward to speaking with you. Sincerely, The Lynn Layton Chevrolet Team

December 09, 2023

After finding truck issues Ben kept me in the loop for progress. That was a big help for me because I didn't want to rent car for extra days. He also explained everything they did in terms I understood. More

by CAMSHARRIS100
Recommend Dealer
Yes
Employees Worked With
Ben Thrasher
Dec 11, 2023 -

Lynn Layton Chevrolet responded

Cam, it’s great to know that Ben provided an exceptional service experience for you. We take pride in our customer care and appreciate you taking the time to give us this positive feedback. If you have any further questions regarding your vehicle please let us know! Sincerely, The Lynn Layton Chevrolet Team

December 09, 2023

The suburban is a piece of crap. Service department has a lack of communication and slow service More

by BAP13910
Recommend Dealer
No
Dec 11, 2023 -

Lynn Layton Chevrolet responded

Thank you for sharing this review regarding your experience with us. We’d like to discuss this with you further if you could please contact us at your earliest convenience. Sincerely, The Lynn Layton Chevrolet Team

December 09, 2023

Excellent service and will offer to drop you off and pick you up while your vehicle is being serviced. More

by eddie.allen
Recommend Dealer
Yes
Employees Worked With
Service
Dec 11, 2023 -

Lynn Layton Chevrolet responded

Eddie, it is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, The Lynn Layton Chevrolet Team

December 08, 2023

We love the personalized service we always get at lynn Layton and it’s fast and friendly More

by TRAINKNEE1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George swann
Dec 08, 2023 -

Lynn Layton Chevrolet responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and we will be sure to relay to the team. Take care and have a great day. Sincerely, The Lynn Layton Chevrolet Team

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