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Lynn Layton Chevrolet - Service Center

Decatur, AL

4.6
1,916 Reviews

1,916 Reviews of Lynn Layton Chevrolet - Service Center

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January 01, 2024

Service was excellent. . friendly staff! I wii use Lynn Layton again when I need service for my vehicles. More

by curtisehicks1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Fields
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 03, 2024 -

Lynn Layton Chevrolet responded

Thank you for your outstanding rating about our service department, Curtis. We appreciate the opportunity to service your vehicle and look forward to doing so in the future. Thanks for taking the time to write this review! Sincerely, The Lynn Layton Chevrolet Team

December 23, 2023

Techs were on time. Diagnosed the problem and got me out in a hour and explained it very well More

by WARDNICHOLS
Recommend Dealer
Yes
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Dec 26, 2023 -

Lynn Layton Chevrolet responded

Thank you for your wonderful feedback! We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, The Lynn Layton Chevrolet Team

December 23, 2023

He took care of my problem and ordered the necessary parts He took care of my problem More

by mtcowart128
Recommend Dealer
Yes
Employees Worked With
George Swan
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Dec 26, 2023 -

Lynn Layton Chevrolet responded

Thank you for this amazing review! We really appreciate your business! Sincerely, The Lynn Layton Chevrolet Team

December 22, 2023

I had an excellent experience at Lynn Layton. Mike always does the best job. Great More

by z71tread
Recommend Dealer
Yes
Employees Worked With
Mike Davis
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Dec 22, 2023 -

Lynn Layton Chevrolet responded

Thank you for taking the time to write us a great review! We are thrilled to hear that you had such a great experience with us. Please let us know if we can help you with anything else. Sincerely, The Lynn Layton Chevrolet Team

December 22, 2023

Lynn Layton does a great job to make sure your satisfied With your new vehicle More

by BAnerton18106
Recommend Dealer
Yes
Employees Worked With
George
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Dec 22, 2023 -

Lynn Layton Chevrolet responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Sincerely, The Lynn Layton Chevrolet Team

Dec 22, 2023 -

BAnerton18106 responded

Thankyou very much

December 22, 2023

Ben at the service department is not good for customers service. Not nice and Rude. More

by kingsatins
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Fields
3.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 23, 2023 -

Lynn Layton Chevrolet responded

Thank you for sharing this review regarding your experience with us. We’d like to discuss this with you further if you could please contact us at your earliest convenience. Sincerely, The Lynn Layton Chevrolet Team

December 21, 2023

When I arrived, there were 2 people ahead of me. I had an appointment. Both we served and out within 30 minutes of my arrival. My car continued to sit until I went and said something to the desk. Wh More

by Sandyf0
Recommend Dealer
No
Employees Worked With
Service department
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Dec 22, 2023 -

Lynn Layton Chevrolet responded

Sandy, your experience with us does not reflect our standards of customer service. Your time is valuable to us and we strive to provide fast and competent service. Please contact us at your earliest convenience so we can discuss this further. Sincerely, The Lynn Layton Chevrolet Team

December 21, 2023

They were helpful and professional. Thanks I'm happy to have chosen this dealership. ???? Keep up the good work! More

by darrelldixson
Recommend Dealer
Yes
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Dec 22, 2023 -

Lynn Layton Chevrolet responded

Thank you so much for taking the time to let us know how happy you are with your experience, Darrell! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, The Lynn Layton Chevrolet Team

Dec 23, 2023 -

darrelldixson responded

I was pleased with the help I received when I was unable to access my vehicle with my fob key.

December 21, 2023

Everyone was very nice Good customer service skills I didn't have to wait a long time. Yippee More

by LYNNHOWZE
Recommend Dealer
Yes
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Dec 22, 2023 -

Lynn Layton Chevrolet responded

Thanks for letting us know of your complete satisfaction, Lynn. We pride ourselves on our customer service and we're glad we met our goals during your visit. Take care! Sincerely, The Lynn Layton Chevrolet Team

December 21, 2023

Always a good experience Service was fast. Mt vehicle was taken in as soon as i arrived. George is always willing to listen to any issues I may have with my vehicle. More

by RJKELSOE
Recommend Dealer
Yes
Employees Worked With
George
Report | Print
Dec 22, 2023 -

Lynn Layton Chevrolet responded

Thank you for the positive review, and thank you for trusting us with your vehicle. Drive safely and always feel free to reach out with any service questions. Sincerely, The Lynn Layton Chevrolet Team

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