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Lynn Layton Chevrolet - Service Center

Decatur, AL

4.6
1,874 Reviews

1,874 Reviews of Lynn Layton Chevrolet - Service Center

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December 08, 2023

Had an appointment with George. The work was completed on time. No complaints on my end because the work was completed on time. I'm very satisfied with Lynn Layton Chevrolet. More

by BAMAGOALA
Recommend Dealer
Yes
Dec 08, 2023 -

Lynn Layton Chevrolet responded

Thank you for this amazing review! We really appreciate your business. Sincerely, The Lynn Layton Chevrolet Team

December 08, 2023

The people were all very nice, it just seemed to take longer that I had expected. Your chat system is not very good. I would have appreciated updates instead of having to call so many times. More

by scottiegirl68
Recommend Dealer
No
Employees Worked With
Don't rember
Dec 08, 2023 -

Lynn Layton Chevrolet responded

Hello, we appreciate you sharing your feedback with us. We strive to create a positive experience for all our customers, and would appreciate the opportunity to gain more insight into your visit. Please contact us at your earliest convenience so we can discuss this in greater detail and hopefully improve our customer service. Sincerely, The Lynn Layton Chevrolet Team

December 08, 2023

I always have excellent service at Lynn Layton. George is so nice and always gets my car serviced in a timely manner. He is the person I always go to. It's a good experience every time. More

by LFLOYD510
Recommend Dealer
Yes
Employees Worked With
George
Dec 07, 2023 -

LFLOYD510 responded

Lynn Layton Chevrolet Dec 7, 2023 LFLOYD510 VERIFIED CUSTOMER I always have excellent service at Lynn Layton. George is so nice and always gets my car serviced in a timely manner. He is the person I always go to. It's a good experience every time.

Dec 08, 2023 -

Lynn Layton Chevrolet responded

We appreciate you for letting others know about your experience working with George! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Lynn Layton Chevrolet Team

December 08, 2023

Awesome customer service would use them again Amy was terrific she deserves to get a raise More

by gillespiecabinetsllc
Recommend Dealer
Yes
Employees Worked With
Amy Herndon
Dec 08, 2023 -

Lynn Layton Chevrolet responded

Thank you for this great review! Amy is truly an exceptional employee and we appreciate her for giving you a great experience. Sincerely, The Lynn Layton Chevrolet Team

December 08, 2023

It went well I got out quickly No more There is nothing else to say More

by STACYD0
Recommend Dealer
Yes
Dec 08, 2023 -

Lynn Layton Chevrolet responded

Stacy, thank you for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests and we are proud that this was received during your time spent with us. Sincerely, The Lynn Layton Chevrolet Team

December 07, 2023

The only problem was the waiting. I’ve came to Lynn Layton for many years! More

by JJAMES2881
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Fields
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ben Armstrong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 07, 2023 -

Lynn Layton Chevrolet responded

Thanks for your great review, James. We do appreciate your patience for the extended wait that you encountered this time. We strive to provide excellent customer service, and we're glad that this has been the case for you! Please let us know if there's anything else we can do for you. Sincerely, The Lynn Layton Chevrolet Team

December 06, 2023

Ben did an excellent job in taking care of our needs with the Colorado. Ben explained the process of flushing the transmission to solve the issue of shuddering very well. More

by gregoryk.compton
Recommend Dealer
Yes
Employees Worked With
Ben Thrasher
Dec 07, 2023 -

Lynn Layton Chevrolet responded

Gregory, we are so glad Ben could take care of all of your needs at Lynn Layton Chevrolet. Thank you for giving this feedback; we will be sure to share it with Ben! Sincerely, The Lynn Layton Chevrolet Team

December 05, 2023

I've shopped this dealership for several years and have always had great service. I trust Lynn Layton. More

by RHONDALYNN211602
Recommend Dealer
Yes
Employees Worked With
Jamey
Dec 06, 2023 -

Lynn Layton Chevrolet responded

Rhonda, thank you so much for your feedback as well as your loyalty. We appreciate building long-term customer relationships and we truly value your business. Sincerely, The Lynn Layton Chevrolet Team

December 05, 2023

I love Lynn Layton and always trust them when it comes to my car! Keep it up! More

by caitlinjdill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Fields
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ben Armstrong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 06, 2023 -

Lynn Layton Chevrolet responded

Thank you for the positive review, and thank you for trusting us with your vehicle. Drive safely and always feel free to reach out with any service questions. Sincerely, The Lynn Layton Chevrolet Team

December 05, 2023

Awesome Everything was great from start to finish. So very professional. I'm glad to see that Lynn Layton still cares about customer service More

by Bigallen032
Recommend Dealer
Yes
Dec 06, 2023 -

Lynn Layton Chevrolet responded

Thanks for letting us know of your complete satisfaction. We pride ourselves on our customer service and we're glad we met our goals during your visit. Take care! Sincerely, The Lynn Layton Chevrolet Team

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