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Lynn Layton Chevrolet - Service Center

Decatur, AL

4.6
1,833 Reviews

1,833 Reviews of Lynn Layton Chevrolet - Service Center

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November 20, 2023

Nice the dealership is great service dept was fantastic! The service was great!! So thank you More

by edney56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Fields
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 22, 2023 -

Lynn Layton Chevrolet responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Lynn Layton Chevrolet Team

November 19, 2023

The workers was nice! My problem still remain the same it didn’t get fix. More

by tangie256
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Fields
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ben Armstrong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 21, 2023 -

Lynn Layton Chevrolet responded

We are very sorry to hear that you feel your needs were not met during your recent visit with us. Your feedback will be reviewed with our team, and we would like to address any concerns you may still have. Feel free to contact us if you'd like to discuss this further. Sincerely, The Lynn Layton Chevrolet Team

November 19, 2023

They couldn't find what was the matter with my car. It's still not right - jumping/transmission problems. You had it from Thursday until the next Thursday. I had to call to check on my car. Ben was ver More

by BETH.ELLIS.WALKER
Recommend Dealer
Yes
Employees Worked With
Ben Thrasher
Nov 21, 2023 -

Lynn Layton Chevrolet responded

Beth, we appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to us so that we can learn more about your visit. We hope to talk with you soon. Sincerely, The Lynn Layton Chevrolet Team

November 18, 2023

Changed my fuel filter and noticed brass in my fuel filter my mechanic (GM tech for gmc) said the fuel pumps come apart called Lynn Layton and they said yes bring it in asked if I should drive a lil wh More

by johnathaneasterwood
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jeremy Fields
1.0
This rating includes all reviews, with more weight given to recent reviews.
Ben Armstrong
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : George in service
Nov 20, 2023 -

Lynn Layton Chevrolet responded

Johnathan, we strive for 100% customer satisfaction and it appears that your recent service visit did not meet expectations. We appreciate you taking the time to leave us this review. Feedback such as yours allows us the opportunity to learn how to improve as a team. Please contact us so we can discuss this with you further. Sincerely, The Lynn Layton Chevrolet Team

November 18, 2023

Great service, fast and comfortable waiting area Everyone that I came in contact with was pleasant and personable, especially Mr. James Freeman. I really enjoyed meeting and talking to him. More

by Mcmahang1
Recommend Dealer
Yes
Nov 21, 2023 -

Lynn Layton Chevrolet responded

Thank you for visiting our service department and for leaving the kind words for James and our team. We plan to continue giving great customer service and a comfortable place for all our guests during their visit to our dealership. We look forward to working with you again soon! Sincerely, The Lynn Layton Chevrolet Team

November 17, 2023

They were nice and courtesy. They processed my vehicle in a timely manner and i was well pleased with the outcome. More

by starkburl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
Nov 20, 2023 -

Lynn Layton Chevrolet responded

We cannot thank you enough for this glowing review of our service center! We know how valuable your time is and we aim to provide efficient and thorough maintenance to all our customers. Please do not hesitate to come back again if you need anything else in the future! Sincerely, The Lynn Layton Chevrolet Team

November 17, 2023

The entire group is easy to work with. I was notified when my parts came in and they complete the work ahead of schedule. George was fabulous. More

by erallen32
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George - service rep
Nov 20, 2023 -

Lynn Layton Chevrolet responded

Thank you for putting your trust in Lynn Layton Chevrolet! We pride ourselves in our service department’s ability to provide world-class customer service. We wish you happy travels and look forward to seeing you at your next service appointment. Sincerely, The Lynn Layton Chevrolet Team

November 17, 2023

Took longer than expected. Took some people who came in after me Caused me to have to be late picking up my wife More

by JM17400
Recommend Dealer
Yes
Nov 20, 2023 -

Lynn Layton Chevrolet responded

We would like to thank you for sharing this review. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit. Sincerely, The Lynn Layton Chevrolet Team

November 17, 2023

Received a quick oil and tire rotation service, which took less than one hour which is an improvement. More

by tori_norris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Fields
4.0
This rating includes all reviews, with more weight given to recent reviews.
Ben Armstrong
4.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 20, 2023 -

Lynn Layton Chevrolet responded

Thank you for your wonderful feedback, Tori. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, The Lynn Layton Chevrolet Team

November 16, 2023

A excelente place to take your vehicle with a a lot of helpful and respectful people I will highly recommend it. More

by maldonadochristopher51
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Fields
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ben Armstrong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Admas
Nov 17, 2023 -

Lynn Layton Chevrolet responded

Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Lynn Layton Chevrolet Team

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