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Lynn Layton Chevrolet - Service Center

Decatur, AL

4.6
1,874 Reviews

1,874 Reviews of Lynn Layton Chevrolet - Service Center

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December 04, 2023

It all went very well I was in and out in about an hour and on my way. More

by bfwarden2
Recommend Dealer
Yes
Employees Worked With
Idk think he was new
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Dec 05, 2023 -

Lynn Layton Chevrolet responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, The Lynn Layton Chevrolet Team

December 04, 2023

It was good. No issues test driving any car. I always came to dealership after work and it was getting dark. It would be helpful if sales had a strong flashlight More

by tpolk0202
Recommend Dealer
Yes
Employees Worked With
Ron Hardin
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Dec 05, 2023 -

Lynn Layton Chevrolet responded

Thank you for visiting Lynn Layton Chevrolet. We are glad that we could provide an overall positive experience and appreciate your feedback. We appreciate any and all feedback as it allows us to improve to ensure future satisfaction. Please let us know if there is anything else we can do for you. Sincerely, The Lynn Layton Chevrolet Team

December 03, 2023

This is the third time we had to come back to bring our vehicle for a feature that was not with my vehicle from the beginning. If I had known this I would have asked for Lynn Layton to lower the price prio More

by LYNNETTEM33
Recommend Dealer
Yes
Employees Worked With
Service department
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Dec 05, 2023 -

Lynn Layton Chevrolet responded

Thank you for taking the time to provide this feedback, Lynnette. Our customers are our greatest asset and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail. Sincerely, The Lynn Layton Chevrolet Team

December 03, 2023

Excellent service I bought new in Dec 2021 nothing but excellent service will by again in a few years More

by cgistbasdfish
Recommend Dealer
Yes
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Dec 05, 2023 -

Lynn Layton Chevrolet responded

Thank you so much for your feedback as well as your loyalty. We appreciate building long-term customer relationships and we truly value your business. Sincerely, The Lynn Layton Chevrolet Team

December 03, 2023

I got my truck back in a timely manner and the sevice was very good 👍 More

by Jim Berry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben Thrasher
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Dec 05, 2023 -

Lynn Layton Chevrolet responded

We truly appreciate you taking the time to write about your experience at our service department, Jim. We want to provide all of our customers with quick and efficient vehicle maintenance, and we’re thrilled to hear that you feel you had such a wonderful experience with our entire team. We’re happy to hear that you can trust us with your vehicle, and we hope you continue to choose us whenever you need your car serviced. We can’t wait to see you again soon! Sincerely, The Lynn Layton Chevrolet Team

December 02, 2023

Very knowledgeable on my truck George was so knowledgeable in his work he knows all about the truck More

by tnaumann
Recommend Dealer
Yes
Employees Worked With
George Swann
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Dec 04, 2023 -

Lynn Layton Chevrolet responded

Thank you for writing about your visit with us! I am happy to hear that George was able to provide you with the outstanding customer service we strive to deliver to each of our guests. We would love to work with you again; feel free to call us with any questions or concerns. Sincerely, The Lynn Layton Chevrolet Team

December 02, 2023

Prompt and courteous , finished when was told . Went over what was done on my vehicle. More

by burgeyfan1127
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben Armstrong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Service department
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Dec 04, 2023 -

Lynn Layton Chevrolet responded

Thank you so much for taking the time to write such great feedback. Our primary focus is to provide each and every customer with exceptional service, and I am extremely happy to hear that our team able to satisfy that. Don't hesitate to reach out if you have any further questions or needs. Sincerely, The Lynn Layton Chevrolet Team

December 02, 2023

great I had a good experience I was in as out I a real fast time More

by seaves1957@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben Armstrong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 04, 2023 -

Lynn Layton Chevrolet responded

Thank you for sharing this great feedback with us. We feel our service department is what makes Lynn Layton Chevrolet special. Reviews like yours help us to make sure that we are continuing to provide our customers the friendly, quick and comfortable service experience that our dealership is known for. I am glad to hear that you were pleased with your visit. We would love to work with you again in the future. Sincerely, The Lynn Layton Chevrolet Team

December 02, 2023

My transmission overheated and seemed to relate to one of multiple functions in the unit that direct cooling. It never was fully discovered what exactly. But when parts were not available to cover all bases, More

by Gossjh
Recommend Dealer
Yes
Employees Worked With
George Swann and Mel on the Transmission.
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Dec 05, 2023 -

Lynn Layton Chevrolet responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, The Lynn Layton Chevrolet Team

December 02, 2023

Jeff Vanhoozer in the service department helped me out when my truck quit. He kept me informed and updated on what was going on. More

by wadeshannon54
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben Armstrong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Vanhoozer
Report | Print
Dec 04, 2023 -

Lynn Layton Chevrolet responded

Thanks for your awesome review! We're very happy to hear that Jeff was of such great help to you. He takes pride in his customer service and always makes sure our customers know everything that is going on! We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Sincerely, The Lynn Layton Chevrolet Team

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