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Lynn Layton Chevrolet - Service Center

Decatur, AL

4.6
1,833 Reviews

1,833 Reviews of Lynn Layton Chevrolet - Service Center

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November 16, 2023

This was my third trip to Lynn Layton’s service department, with my 2023 Colorado. I realize that the problems are a manufacturer issue and that the service department is doing the best they can t More

by LESADEAN4UA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Fields
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ben Armstrong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I hope one of the names listed, was the service manager.
Nov 17, 2023 -

Lynn Layton Chevrolet responded

We appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. If you would like to discuss anything further, please feel free to contact us at your earliest convenience. Sincerely, The Lynn Layton Chevrolet Team

November 15, 2023

Brought my 2011 truck in for airbag recall. They busted my dash all to pieces. When I ask him about it he said that's what happens when the dash is old and brittle. Not a good way to run a busi More

by bmadewell63
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Michael Davis
Nov 17, 2023 -

Lynn Layton Chevrolet responded

Thank you for sharing the details of your experience with us. At Lynn Layton Chevrolet we pride ourselves on providing top-notch service, and you are no exception. Please contact us directly at your earliest convenience so we can work on a solution together. Sincerely, The Lynn Layton Chevrolet Team

November 14, 2023

I am satisfied with my oil change and tire rotation. Mike was very helpful and efficient. He is the best. More

by shannon.webster
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Fields
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ben Armstrong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Davis
Nov 15, 2023 -

Lynn Layton Chevrolet responded

Hello Shannon! It is great to hear about your recent service experience. We will certainly pass on your feedback to Mike and our team as they will be happy to hear it! We look forward to working with you again in the future! Sincerely, The Lynn Layton Chevrolet Team

November 13, 2023

Everyone was very friendly and polite during my visit there. I can’t think of anything that I would complain about, I was well pleased with my experience. More

by suefields80
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Fields
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ben Armstrong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : And of course, Adam
Nov 15, 2023 -

Lynn Layton Chevrolet responded

Sue, thank you for writing this amazing review for our team! At Lynn Layton Chevrolet, we always appreciate customer feedback, and we are pleased to hear that our team provided a comfortable and welcoming visit. We hope to earn the opportunity to work with you again in the future. Please let us know if you have any questions. Sincerely, The Lynn Layton Chevrolet Team

November 13, 2023

Always good service and good communication. Would like senior discounts or discounts for General Motors retirees. Fast service. More

by meema6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben Armstrong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 15, 2023 -

Lynn Layton Chevrolet responded

Thank you so much for taking the time to share your feedback with us. We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, The Lynn Layton Chevrolet Team

November 11, 2023

I arrived about 7:15 for my oil change. The young man came right out took info from my car and registered my car and made it so easy for me. I appreciate it so much . My car was ready by More

by knableb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben Armstrong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 13, 2023 -

Lynn Layton Chevrolet responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, The Lynn Layton Chevrolet Team

November 11, 2023

Very good service prompt and professional, the service department is very well run. Good job! More

by mauricetornero
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben Armstrong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 13, 2023 -

Lynn Layton Chevrolet responded

Thank you for your outstanding rating about our service department, Maurice. We appreciate the opportunity to service your vehicle and look forward to doing so in the future. Thanks for taking the time to write this review! Sincerely, The Lynn Layton Chevrolet Team

November 10, 2023

I go there once a year to get my vettes oil change and thy are very professional and very nice. More

by hogmanmac
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Fields
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 10, 2023 -

Lynn Layton Chevrolet responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Sincerely, The Lynn Layton Chevrolet Team

November 10, 2023

Very fast and friendly service. They managed to determine the issue with my oxygen sensor very easily. More

by JJ_9779
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben Armstrong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 10, 2023 -

JJ_9779 responded

Thank you.

Nov 13, 2023 -

Lynn Layton Chevrolet responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, The Lynn Layton Chevrolet Team

November 10, 2023

Drop off was simple and fast even though they were very busy. Service was finished sooner than expected. More

by UFOLAB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Fields
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ben Armstrong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 13, 2023 -

Lynn Layton Chevrolet responded

Thank you for your kind words. We know servicing your vehicle takes time out of your day and we strive to make every experience a pleasant one. We are extremely happy that you left satisfied and we do appreciate your business. Sincerely, The Lynn Layton Chevrolet Team

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