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Lynn Layton Chevrolet - Service Center

Decatur, AL

4.6
1,874 Reviews

1,874 Reviews of Lynn Layton Chevrolet - Service Center

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December 02, 2023

I pick Lynn Layton over anybody You have nice employees and I can feel comfortable More

by jimgarth1969
Recommend Dealer
Yes
Employees Worked With
Okay
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Dec 04, 2023 -

Lynn Layton Chevrolet responded

Thank you so much for the nice review, Jim! We really appreciate this feedback and I'll be certain to share your compliments with the team. We pride ourselves on offering high-quality customer service, and I'm glad we were able to take care of you. It was our pleasure! Sincerely, The Lynn Layton Chevrolet Team

December 01, 2023

In-N-Out very fast. ?? Will definitely be back next time I need an oil change and tires rotated More

by dipieroralph
Recommend Dealer
Yes
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Dec 01, 2023 -

Lynn Layton Chevrolet responded

Thank you for your kind words. We feel our service department is what makes Lynn Layton Chevrolet special, and reviews like yours help us to make sure that we're meeting the needs of our customers. Thank you again for the fantastic feedback and we look forward to seeing you for your next service appointment. Sincerely, The Lynn Layton Chevrolet Team

December 01, 2023

The employees are always so nice. I’ve used Lynn Layton for many years and I trust the service there. And yes, I’ll go back if I need another car. More

by RHONDALYNN211602
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Fields
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 04, 2023 -

Lynn Layton Chevrolet responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued loyalty. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, The Lynn Layton Chevrolet Team

December 01, 2023

Good service. Coffee was a bonus. Appointment was made easy. They honored an out of town vehicle More

by Gregandmsryellenlyons
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben Armstrong
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 04, 2023 -

Lynn Layton Chevrolet responded

Thank you for writing this amazing review for our team! At Lynn Layton Chevrolet, we always appreciate customer feedback, and we are pleased to hear that our team provided a comfortable and welcoming visit. We hope to earn the opportunity to work with you again in the future. Please let us know if you have any questions. Sincerely, The Lynn Layton Chevrolet Team

December 01, 2023

Most horrible service ever. Had to have a new turbo installed in my truck and they had my truck for 7 months. .mosy unbelievable incompetence I've. ever encountered More

by asapp86
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ben Armstrong
1.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 04, 2023 -

Lynn Layton Chevrolet responded

Thank you for your feedback. We strive for 100% customer satisfaction and it’s concerning to hear your recent service visit did not meet your expectations. Your feedback will be reviewed by our team and we encourage you to contact us at your earliest convenience to discuss this in greater detail. Sincerely, The Lynn Layton Chevrolet Team

December 01, 2023

Everything was great. The process was fast. The best part was that there was no useless add-on fees! More

by GSDENTERPRISESLLC
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Jamie Aldridge
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Dec 01, 2023 -

Lynn Layton Chevrolet responded

Thank you very much for taking the time to leave us a great review! We are pleased to hear about your great experience at Lynn Layton Chevrolet! Sincerely, The Lynn Layton Chevrolet Team

November 30, 2023

Great customer service. Very easy to deal with and at the right price .was very fair on the trade in value also More

by Allen
Recommend Dealer
Yes
Employees Worked With
Jeremy Fields
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ben Armstrong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 01, 2023 -

Lynn Layton Chevrolet responded

Your compliments and kind words mean so much to us and our team, Allen! We love hearing from satisfied customers, as we work incredibly hard each and every day to ensure that they’re given the fantastic customer service we know they deserve. Thank you for your business and for coming into see us. We hope that we can have the opportunity to work with you again soon. Sincerely, The Lynn Layton Chevrolet Team

November 30, 2023

Excellent! Silas Hallmark was great to work with. Awesome experience with everyone at Lynn Layton Chevrolet. More

by JTHIGHTOWER1214
Recommend Dealer
Yes
Employees Worked With
Jeremy Fields
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ben Armstrong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Silas Hallmark
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Dec 01, 2023 -

Lynn Layton Chevrolet responded

Thank you so much for taking the time to write such great feedback. Our primary focus is to provide each and every customer with exceptional service, and I am extremely happy to hear that Silas was able to satisfy that. Don't hesitate to reach out if you have any further questions or needs. Sincerely, The Lynn Layton Chevrolet Team

November 30, 2023

Had a problem with a used car I bought and they took care of it fast More

by jamieyoung0724
Recommend Dealer
Yes
Employees Worked With
Salesman. Robert
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Dec 01, 2023 -

Lynn Layton Chevrolet responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, The Lynn Layton Chevrolet Team

November 30, 2023

Cost to much but the customer service was good I was treated really well. Great More

by gillespiecabinetsllc
Recommend Dealer
Yes
Employees Worked With
Mike
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Dec 01, 2023 -

Lynn Layton Chevrolet responded

Thank you for visiting Lynn Layton Chevrolet’s service department. We are glad that we could provide an overall positive experience and appreciate your feedback. We appreciate any and all feedback as it allows us to improve our service to ensure future satisfaction. Please let us know if there is anything else we can do for you. Sincerely, The Lynn Layton Chevrolet Team

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