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Lynn Layton Chevrolet - Service Center

Decatur, AL

4.6
1,874 Reviews

1,874 Reviews of Lynn Layton Chevrolet - Service Center

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November 30, 2023

It is always a pleasure dealing with Mr. Ben Thrasher. Fast, same day service. Thank you More

by Crystal Gail
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben Thrasher
Report | Print
Dec 01, 2023 -

Lynn Layton Chevrolet responded

Thanks for your outstanding review, Crystal! I'm very happy to hear that Ben was of such help to you. We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Sincerely, The Lynn Layton Chevrolet Team

November 30, 2023

Very quick service and clean lobby to sit in. ..nice employees. Had me on the road in less than an hour More

by DALY2262
Recommend Dealer
Yes
Employees Worked With
Ben Thrasher
Report | Print
Dec 01, 2023 -

Lynn Layton Chevrolet responded

We appreciate your marvelous feedback. It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. Thanks again! Sincerely, The Lynn Layton Chevrolet Team

Dec 05, 2023 -

DALY2262 responded

I was very pleased with my service at Lynn Layton, had me in and out in less than an hour for a oil change and tire rotation. Ben Thrasher was very professional and went out of his way to make sure everything went well.

November 30, 2023

Got in and out in record time and to our satisfaction. We will be back. Thankful for the help!!! More

by bama99mom
Recommend Dealer
Yes
Employees Worked With
George Swan
Report | Print
Dec 01, 2023 -

Lynn Layton Chevrolet responded

Thank you for sharing this great feedback with us. We feel our service department is what separates Lynn Layton Chevrolet from the other dealers. Reviews like yours help us to make sure that we're meeting the needs of our customers and we’re glad to hear that you were pleased with your visit. We look forward to seeing you for your next service appointment! Sincerely, The Lynn Layton Chevrolet Team

November 29, 2023

Told me to bring my car in Tuesday at 8am it would take 3 hours to fix then they tell me the couldn't get to it that day ,then next day they said the parts weren't in ,tried to call number on his card he gav More

by kkelley6055
Recommend Dealer
No
Employees Worked With
George Swann
Report | Print
Nov 30, 2023 -

Lynn Layton Chevrolet responded

Kelley, we take your feedback seriously and would appreciate the opportunity to discuss your experience at our Service Center. Please contact us at your earliest convenience. We look forward to speaking with you. Sincerely, The Lynn Layton Chevrolet Team

November 29, 2023

I had an appointment at 10 and didn't leave until 2:00 it was for an oil change More

by 003ziyah.bb87
Recommend Dealer
No
Employees Worked With
Don't remember I had an 10:00 appointment didn't leave till around 2:00
Report | Print
Dec 01, 2023 -

Lynn Layton Chevrolet responded

Your experience with us does not reflect our standards of customer service. Your time is valuable to us and we strive to provide fast and competent service. Please contact us at your earliest convenience so we can discuss this further. Sincerely, The Lynn Layton Chevrolet Team

November 29, 2023

They were able to handle the recall in a day Communication was good I appreciate them More

by rosemarykgwin
Recommend Dealer
Yes
Employees Worked With
George
Report | Print
Nov 30, 2023 -

Lynn Layton Chevrolet responded

Thank you for the kind words. We're completely committed to providing top-quality service and we're thrilled to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Lynn Layton Chevrolet, we value our customers and we look forward to seeing you down the road. Sincerely, The Lynn Layton Chevrolet Team

November 28, 2023

Relatively quick service. Also, the service department rep gave me verbal feedback on my service. Additionally, I appreciate the military discount. More

by MRKORTY1286
Recommend Dealer
Yes
Report | Print
Nov 29, 2023 -

Lynn Layton Chevrolet responded

Your kind words and fantastic review are greatly appreciated! We are elated to hear that our team was able to provide you with the pressure-free and knowledgeable service we strive to deliver to each of our guests. Thank you for spreading the word about your excellent experience; we look forward to working with you, your family, and your friends in the future. Sincerely, The Lynn Layton Chevrolet Team

November 28, 2023

Had employees out sick so it took a long time! They do good job after it got back there!! More

by dkwharg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Fields
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ben Armstrong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 30, 2023 -

Lynn Layton Chevrolet responded

We would like to thank you for sharing this review. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit. Sincerely, The Lynn Layton Chevrolet Team

November 28, 2023

Very helpful and friendly Amy was very helpful went beyond What was expected of him I would highly recommend her More

by Roger.Mosley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Fields
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ben Armstrong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 29, 2023 -

Lynn Layton Chevrolet responded

Roger, we loved reading this review! Happy customers are our aim, and it appears Amy really hit the bullseye. We’ll make sure to share your experience with her, and if you have any further questions or worries, we’re always available to help. Sincerely, The Lynn Layton Chevrolet Team

November 28, 2023

George - in the service department - deserves a raise. Completely professional and always willing to help clarify what is happening with my vehicle. Not to mention, my original sales associate and the sa More

by paul b
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George, Mike, and Paul.
Report | Print
Nov 29, 2023 -

Lynn Layton Chevrolet responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and we will be sure to relay to the team. Take care and have a great day, Paul. Sincerely, The Lynn Layton Chevrolet Team

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