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Lynn Layton Chevrolet - Service Center

Decatur, AL

4.6
1,833 Reviews

1,833 Reviews of Lynn Layton Chevrolet - Service Center

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November 10, 2023

Lynn Layton has by far the most exceptional customer service experience of any dealership I have been to. I live in Gulf Shores Al and drove up to have my vehicle serviced More

by bob-wade
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George
Nov 13, 2023 -

Lynn Layton Chevrolet responded

Hi Bob, and thank you for this great review! We're very happy that our team was here to help you and treated you with the customer service we know you deserve. Sincerely, The Lynn Layton Chevrolet Team

November 09, 2023

Service was great and the people where very nice and they let you know if something you need for you car if it needed it More

by mbruiser
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ben Armstrong
1.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 10, 2023 -

Lynn Layton Chevrolet responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Lynn Layton Chevrolet Team

November 09, 2023

It was a pleasure to deal with Lynn Layton Chevrolet and I will be back for my repair needs More

by Bigworm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Swann
Nov 10, 2023 -

Lynn Layton Chevrolet responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued loyalty. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, The Lynn Layton Chevrolet Team

November 09, 2023

Good overall experience. Was disappointed with the scheduling, my car sat for several days because the scheduler didn’t let anyone know I was bringing it in (after I called a More

by kim0876
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Fields
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ben Armstrong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Unknown scheduling
Nov 10, 2023 -

Lynn Layton Chevrolet responded

Kim, we are glad to hear that your visit was an overall positive one. Please contact us if you would like to further discuss the less satisfying aspects of your experience, so we may continue to grow as a dealership and provide excellent customer service. Sincerely, The Lynn Layton Chevrolet Team

November 08, 2023

I have now purchased 3 vehicles from Lyn. Layton and will return to this dealership for future purchases. Mike Harris in sales is an excellent representative of this dealership as is George S More

by g-bowers
Recommend Dealer
Yes
Employees Worked With
George Swann
Nov 09, 2023 -

Lynn Layton Chevrolet responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued loyalty. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, The Lynn Layton Chevrolet Team

November 08, 2023

Met by a service rep as soon as I step out of the car. Had oil change, tires rotated and front end alignment. Two and a half hours later drove out. Rep was very friendly. I’ll be back! More

by JWJ6872
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben Armstrong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 09, 2023 -

Lynn Layton Chevrolet responded

Thank you for your outstanding rating about our service department. We appreciate the opportunity to service your vehicle and look forward to doing so in the future. Thanks for taking the time to write this review! Sincerely, The Lynn Layton Chevrolet Team

November 08, 2023

I got an appointment quickly and the service was fast as well. The staff is very nice and made sure I understood the costs & the problem. More

by Mrs.hawk19
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Fields
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ben Armstrong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 09, 2023 -

Lynn Layton Chevrolet responded

We cannot thank you enough for this glowing review of our service center! We know how valuable your time is and we aim to provide efficient and thorough maintenance to all our customers. Please do not hesitate to come back again if you need anything else in the future! Sincerely, The Lynn Layton Chevrolet Team

November 08, 2023

George is the reason why I go there to have my car serviced. Better keep George More

by phillipcorazzari
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George
Nov 09, 2023 -

Lynn Layton Chevrolet responded

Phillip, thank you for reaching out to us and letting us know about your recent visit. We appreciate everything George does for Lynn Layton Chevrolet and our customers. Hope to see you again soon! Sincerely, The Lynn Layton Chevrolet Team

November 08, 2023

Very clean facility great hospitality friendly ,knowledgeable staff didn't take all day to make a sale . Had to come for instruction found out MY SILVERADO HIGH COUNTRY DIDN'T HAVE A ANTENA S More

by gregoscruggs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Fields
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ben Armstrong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 09, 2023 -

Lynn Layton Chevrolet responded

Greg, W\we appreciate your review and are glad to hear that Stewart was able to assist you with all of your automotive needs. Please let us know if there is anything else that we can assist you with. Sincerely, The Lynn Layton Chevrolet Team

November 08, 2023

Excellent service department, body shop is even better. Quick service and I have no complaints More

by Jim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Swann
Nov 09, 2023 -

Lynn Layton Chevrolet responded

Jim, thank you for your kind words. We feel our service department is what makes Lynn Layton Chevrolet special, and reviews like yours help us to make sure that we're meeting the needs of our customers. Thank you again for the fantastic feedback and we look forward to seeing you for your next service appointment. Sincerely, The Lynn Layton Chevrolet Team

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