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Lynn Layton Chevrolet - Service Center

Decatur, AL

4.6
1,833 Reviews

1,833 Reviews of Lynn Layton Chevrolet - Service Center

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November 02, 2023

The customer service was great ,they did a good job ,and the work didnt take to lone More

by michaeldgibson35
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben Armstrong
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dont Know
Nov 03, 2023 -

Lynn Layton Chevrolet responded

Michael, thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and we’re ecstatic to hear that you enjoyed your experience. We appreciate your business and look forward to seeing you again in the future. Have a great day! Sincerely, The Lynn Layton Chevrolet Team

November 02, 2023

Ya son varias razones danaron mi silverado 2021 2500 del gearbox,segunda lleve mi tahoe 2022 z71 por que se danaron los inyectores y me la entregaron con un raspón en la puerta del conductor que si no les d More

by Ben
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jeremy Fields
4.0
This rating includes all reviews, with more weight given to recent reviews.
Ben Armstrong
4.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 03, 2023 -

Lynn Layton Chevrolet responded

Ben, apreciamos que comparta detalles de su tiempo que pasó con nuestro concesionario. Le aseguramos que la satisfacción del cliente al 100% es nuestra máxima prioridad y nos gustaría tener la oportunidad de comprender mejor lo que sucedió. Por favor contáctenos lo antes posible para que podamos resolver sus inquietudes. Sinceremente, The Lynn Layton Chevrolet Team

November 02, 2023

Took four return trips to solve Belt noise. I live in Athens and this wasn't easy to do. All personal treated me nicely during the ordeal. More

by revgcraft
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Fields
4.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 03, 2023 -

Lynn Layton Chevrolet responded

We are glad to hear that your time with us was an relatively positive one. Please contact us if you would like to further discuss the less satisfying aspects of your experience, so we may continue to grow as a dealership and provide excellent customer service. Sincerely, The Lynn Layton Chevrolet Team

November 02, 2023

I was able to make a fair deal and obtain financing over the phone. Easypeazy thanks to Mike Harris. Am picking up my new Silverado on Sat. More

by r.rhea
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben Armstrong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : My finance guy who’s name escapes me
Nov 03, 2023 -

Lynn Layton Chevrolet responded

Thank you so much for the wonderful compliments! We couldn't be more pleased to hear ourselves described as professional, friendly, and courteous. We hope you enjoy your new Silverado and we look forward to seeing you again whether for routine service or another purchase. Thanks again! Sincerely, The Lynn Layton Chevrolet Team

November 01, 2023

Good personal relationships and address needs. Good customer service and quality care. Thanks for your services. More

by Diane Bynum
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Fields
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ben Armstrong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mr. Layton Jr.
Nov 03, 2023 -

Lynn Layton Chevrolet responded

Thank you for reaching out, Diane! Reviews like these mean the world to us here at our dealership. Take care and have a great day. Sincerely, The Lynn Layton Chevrolet Team

November 01, 2023

Good service with technical guys at front desk, just at payment window really bad service. Girl several times paying there gets mad. More

by CHUCHE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Fields
3.0
This rating includes all reviews, with more weight given to recent reviews.
Ben Armstrong
3.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 03, 2023 -

Lynn Layton Chevrolet responded

We would like to thank you for sharing this review. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit. Sincerely, The Lynn Layton Chevrolet Team

November 01, 2023

My service was very quick & done a wonderful job with my 4 door Silverado. Will continue to use Lynn Layton Services. More

by CAMSHARRIS100
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Fields
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ben Armstrong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 03, 2023 -

Lynn Layton Chevrolet responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, The Lynn Layton Chevrolet Team

October 31, 2023

No problems. Danny did a great job as always. Need a designated area for oil change customers only. More

by Budsspinnerbait
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Fields
4.0
This rating includes all reviews, with more weight given to recent reviews.
Ben Armstrong
4.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 02, 2023 -

Lynn Layton Chevrolet responded

Thank you for taking the time to provide this feedback. Our customers are our greatest asset and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail. Sincerely, The Lynn Layton Chevrolet Team

October 31, 2023

Routine oil change complained about a light on shop said was low tire indicator and would check light still on no mention of checking light I will continue to use Lynn Layton More

by cparker1927
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Fields
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ben Armstrong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Technician who changed oil did not check tires
Nov 02, 2023 -

Lynn Layton Chevrolet responded

We appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to us so that we can learn more about your visit. We hope to talk with you soon. Sincerely, The Lynn Layton Chevrolet Team

October 30, 2023

Great dealership! Best place in North Alabama to buy a vehicle from! Keep up the good work! More

by tomlesliezab
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben Armstrong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pam Welborn is the best!
Nov 01, 2023 -

Lynn Layton Chevrolet responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Lynn Layton Chevrolet Team

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